I T I L   What is the  ITIL REVOLUTION     IT Service Management Overview Preloader

I T I L What is the ITIL REVOLUTION IT Service Management Overview - PowerPoint PPT Presentation


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2. Today\'s Objective. To provide a very basic understanding of:ITIL Service Support componentsITIL Service Delivery componentsITIL and IT GovernanceITIL and Business Trends. 3. What Is ITIL?. ITIL is a seven book series (was 40!) that guides business users through the planning, delivery and mana

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