Human capacity development (HCD) Change comes from people!

1. Human capacity development (HCD) Change comes from people! German Academy for International Cooperation

2. Collect key words that explain HCD. 2. Recount your experience with HCD in your project. 3. How important is HCD within the company? Human capacity development (HCD): Change comes from people!

3. HCD innovation process – what’s new? HCD results Target groups HCD service components HCD quality criteria Process: planning, implementing and evaluating HCD Human capacity development (HCD): Change comes from people!

4. HCD innovation process – what’s new? • Concept • Capacity development always aims to develop the fundamental capacity to bring about change. • Capacity development at individual level is dovetailed with organisational and systems development (HCD <-> OCD) (HCD is thus a core element of our three-level approach!) • Quality assurance: integrated results on the basis of a systematic HCD assessment • Integrated results model – only really effective in combination! • Implementation • Participants selected on the basis of their motivation and potential to bring about changes • Innovative approaches to sustainable learning and networking: self-managed and collaborative • USP: learning in and with Germany, worldwide and in a virtual setting • Sustainability… • … for participants: learning networks ensure knowledge sharing • … in terms of change capacities for partner systems, because trainers and advisors act as multipliers and as further training networks • … for GIZ: standardisation and modularisation of HCD services for multiple use Human capacity development (HCD): Change comes from people!

5. Do you have any questions about the result of the HCD innovation process or the current status of the HCD implementation process? Human capacity development (HCD): Change comes from people!

6. HCD innovation process – what’s new? HCD results Target groups HCD service components HCD quality criteria Process: planning, implementing and evaluating HCD Human capacity development (HCD): Change comes from people!

7. Externalfactors HCD & CD: Results on all levels Society Individual Capacity development Networking, joint learning, dialogue Knowledge multiplication, transfer and co-creation Organisation/network e.g. organisational consultancy Equipping vocational schools Establishing management and information systems Society e.g. advisory services on legislation Fund financing Organisation/network Individual Intervention Results 15/08/2014 Human capacity development (HCD): Change comes from people!

8. HCD results pledge HCD develops the capacities of individuals and shapes joint learning processes such that these individuals are enabled to initiate and implement change processes within within organisations, networks or political and social frameworks. Human capacity development (HCD): Change comes from people!

9. From the activity to the results framework Watch this space for results-related cartoons. We recommend that you use one person who goes through the various phases to explain the complex results framework. Take a cartoon figure or use a story from your own experience. Human capacity development (HCD): Change comes from people!

10. How can HCD strengthen the desired results in your project/programme? What other results can you achieve in your project/programme with HCD? Human capacity development (HCD): Change comes from people!

11. HCD innovation process – what’s new? HCD results Target groups HCD service components HCD quality criteria Process: planning, implementing and evaluating HCD Human capacity development (HCD): Change comes from people!

12. Target groups Junior professionals, experts, managers, executives who act as change agents and multipliers (also as trainers and advisors) to trigger changes at the level of the organisation or society. Human capacity development (HCD): Change comes from people!

13. Who are the change agents/multipliers and thus potential participants in HCD in your project/programme? Human capacity development (HCD): Change comes from people!

14. HCD innovation process– what’s new? HCD results Target groups HCD service components HCD quality criteria Process: planning, implementing and evaluating HCD Human capacity development (HCD): Change comes from people!

15. Service components HCD is sustainable because various different service components are combined, so that the specific results are mutually complementary and mutually reinforcing. Human capacity development (HCD): Change comes from people!

16. Service components Empowering individuals to drive their own actions Strengthening capacities of technical experts to implement lasting solutions Enabling managers to design change Strengthening trainers and advisors in their role as multipliers Building and consolidating leadership responsibility Uniting people to sustain learning and change Human capacity development (HCD): Change comes from people!

17. Look at individuals from your partner institutions who can be responsible for change during the development measure and carry it forward after the measure is completed. How can you support them today? What capacities could be reinforced to allow them to grow into their new roles? • They could enhance their individual effectiveness. • They could develop their proactive capacities as experts. • They could enhance their creative potential as managers. • They could play their part as multipliers better in their capacity as trainers and advisors. • They could build and consolidate their leadership role. • They could network to make learning and change sustainable. Human capacity development (HCD): Change comes from people!

18. HCD innovation process – what’s new? HCD results Target groups HCD service components HCD quality criteria Process: planning, implementing and evaluating HCD Human capacity development (HCD): Change comes from people!

19. Quality Not just anybody! Not just any how! Human capacity development (HCD): Change comes from people!

20. HCD innovation process– what’s new? HCD results Target groups HCD service components HCD quality criteria Process: planning, implementing and evaluating HCD Human capacity development (HCD): Change comes from people!

21. Example of planning HCD measures Systematic integration of HCD in projects and programmes Human capacity development (HCD): Change comes from people!

22. Integrating HCD into processes and procedures • Coming soon Human capacity development (HCD): Change comes from people!

23. How can I plan HCD for new projects/programmes? Detailed HCD appraisal requested* Detailed appraisal conducted by staff of the project/programme, the Sectoral Department, Department 8, or by appraisers/consultants Implementation of HCD measures Core problem and approach: Place within results system; assumptions/risks; optional indicators/monitoring By the staff of the project/ programme Actor landscape: Specialist partners; knowledge holders; target group By the staff of Department 8 Needs analysis: Existing capacities; needed capacities; capacity development needs; sustainability By the staff of the Sectoral Department HCD design: Presentation and explanation; planning individual HCD formats; stipulation of specialist partners Costing and financing:Cost estimates; assessing possible co-financing options and partner contributions By external consultants *by the officer responsible for the commission Clarification of provision of HCD services:Recommendations regarding internal or external implementation

24. Planning assistance AIZ’s capacity development advisory services • Comprehensive, targeted clarification of the context and the commission • Specification of measures on a sound basis, using customised methods and instruments, e.g. • - Educational needs and capacity needs forecast - Organisational consultancy for human resources management - Strategic advisory services for human resources management - Analysis of existing human resources- Design of capacity development measures • Culture-sensitive implementation of capacity development measures Human capacity development (HCD): Change comes from people!

25. Step-by-step model for HCD assessment Planning overview, programme descriptions, scheduling** Results systems, process pattern and core formats, cost estimate Allocated roles and duties profiles Interview guidelines, questionnaires *) On the basis of predefined basic HCD formats, a process-oriented integration of HCD as a way to help achieve results is outlined **) Component of implementation planning once commission has been placed Actor landscape: organisations and groups of individuals Intervention and results model at 3 levels Human capacity development (HCD): Change comes from people!

26. Example: Regional project with a focus on the HCD instrument ‘green buildings’ Study tripfordecision-makers Regional planningworkshop Training cycle for multipliers ‘energy-efficient building shells’ • Transfer phase: • Coaching in implementation • Supervisedtransferprojects Course 1 Course 2 Course 3 Regional network for energy-efficient building shells Kick-off workshop for decision-makers in the education and energy sector • Transfer phase: - Coaching in implementation • - Supervisedtransferprojects Training cycle for multipliers ‘energy-efficient building services’ Objective: Implementation and improvement of the application of modern, energy-efficient technologies in the building sector Course 1 Course 2 Course 3 Regional network building services • Application of the new methods in the institutions; • virtual working groups, advisory services, e-coaching Regional network for energy-efficient building shells Identification of fields of cooperation – preliminary planning Long-term programme ‘Energy-efficiency in buildings’ Steeringbody Process and practice monitoring (ongoing) Virtual learning and communication platform (discussion and exchange, specialist working groups)

27. Example: Independent HCD approach for regional cooperation

28. How can I integrate HCD packages into an ongoing measure? 1 Contact Department 8’s customer service centre 2 Identify the capacity development needs of the partners • HCD advisory services provided by an HCD planning officer from Department 8 • (in the project/programme, or by phone depending on the scope and complexity) 3 4 Department 8 draws up an offer of HCD services 5 Department 8 commissioned 6 Department 8 implements the HCD services

29. Services provided by the German Academy for International Cooperation (AIZ) • Every service offer has its own specific results pledge. • Comprehensive capacity development entails a combination of these services, however. • We offer - existing modules for situation profiles frequently encountered (catalogue services)- concepts that are specially tailored to the given situation and context (programming services) • Services can be delivered in the partner country, in Germany or on a virtual basis Human capacity development (HCD): Change comes from people!

30. AIZ’s customer service centre offers in-depth HCD advisory services. We can answer your first questions now. Human capacity development (HCD): Change comes from people!

31. Thank you Human capacity development (HCD) – so that our partners keep learning