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RIDING THE WAVES OF CULTURE. FROM CRISIS TO INTEGRATED THOUGHT AND ACTION. FONS TROMPENAARS 26 September 2009 Milano, Italy. Key Popositions. Current educational programs are built on mutually exclusive logics

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riding the waves of culture

RIDING THE WAVES OF CULTURE

FROM CRISIS TO INTEGRATED THOUGHT AND ACTION

FONS TROMPENAARS

26 September 2009

Milano, Italy

slide2

Key Popositions

  • Current educational programs are built on mutually exclusive logics
  • Teachers, students and graduates are not well equipped to deal with the new realities that multi- and inter-culturalism imposes upon them
  • We need to develop new paradigms of teaching and link it to important issues such as sustainability, leadership and innovation
approaching dilemmas navigating strategic tensions
Approaching Dilemmas: Navigating Strategic Tensions

To Create Wealth is to Combine Values

That are not easily joined…

Therefore scarce...

Therefore profitable….

this approach leads to concrete and measurable actions
This approach leads to concrete and measurable actions…

Realize and Root

Implement Reconciling Actions

Impact

Reconcile

Resolve Cultural Differences

Respect

Appreciate Cultural Differences

Recognize

Increase Awareness

Time

core proposition
Core Proposition

“Successful teachers have the propensity and competence to help students reconcile dilemmas for better sustainable results”

a model of culture
A model of culture

Explicit

Culture

Implicit

Culture

about culture
About Culture

Is a dynamic process of solving human problems/dilemmas in the areas of…

- Human Relationships

- Time

- Nature

01 the car accident
01/ The Car Accident

What happens to your friend?

01 what right does your friend have
My friend has a definite right as a friend to expect me to testify to the lower figure.

He has some right as a friend to expect me to testify to the lower figure.

C. He has no right as a friend to expect me to testify to the lower figure.

01/ What right does your friend have?
01 dilemma
01/ Dilemma

INTEGRITY

  • The top 2 of your corporate values are:
  • Integrity
  • We respect the cultures of others

Please discuss in the context of these values what your answer would be…

slide12

Universalism versus ParticularismIndividualism versus CommunitarianismNeutral versus Affective Specific versus Diffuse Achievement versus AscriptionSequential versus SynchronicInternal versus External Control

01

02

03

04

05

06

07

01 universalism vs particularism
01/ Universalism vs Particularism
  • Consistency
  • Systems, standards & rules
  • Uniform procedures
  • Demanding of clarity
  • Letter of the law
  • Flexibility
  • Pragmatic
  • Make exceptions
  • “It depends”
  • At ease with ambiguity
  • Spirit of the law
01 universalism
01/ Universalism

Friend has no/some right and would not help

01 dilemma15
01/ Dilemma

Globalism and Localism

Global Standards (Critical Mass)

Cultural Diversity

(Differing solutions)

01 globalize and localism

Transnational Centers of Excellence

(10,10)

“Be like US”

(1,10)

(10,1)

Small Nations

Multi-Localism

01/ Globalize and Localism

Global Standards (Critical Mass)

Cultural Diversity (differing solutions)

01 main challenges
Mass-Customization

2. Co-Opetition

3. It is Cool to be emotional

4. Moments of Truth

5. Servant Leader

6. Just In Time Synchronizing Sequences

7. Pushing through the Pull

01/ Main Challenges
slide18

Universalism versus ParticularismIndividualism versus CommunitarianismNeutral versus Affective Specific versus Diffuse Achievement versus AscriptionSequential versus SynchronicInternal versus External Control

01

02

03

04

05

06

07

05 achievement versus ascription20

Family

  • Age
  • Gender
  • Education
05/ Achievement versus Ascription

Aspects of ascribed status…

05 achievement versus ascription21
05/ Achievement versus Ascription

‘The most important thing in life is to act as really suits you, even if you don’t get things done’

05 achievement versus ascription22
05/ Achievement versus Ascription

Percentage not agreeing with acting as really suits you

%

05 achievement versus ascription23
05/ Achievement versus Ascription

Lost democratic leadership

(1,10)

Performance Status

Attributed status by seniority or role

05 achievement versus ascription24
05/ Achievement versus Ascription

Performance Status

Follow the Leader

(10,1)

Attributed status by seniority or role

05 achievement versus ascription25
05/ Achievement versus Ascription

The Servant Leader

(10,10)

Performance Status

Attributed status by seniority or role

dilemma theory resolving strategic issues
Dilemma Theory Resolving Strategic Issues

DILEMMA

(from the Greek meaning)

TWO-PROPOSITIONS

IN (APPARENT) CONFLICT

slide28

Centralisation

Decentralisation

slide29

Centralising

(Knowledge)

Decentralising (Activity)

slide30

Centralising

Culture Space

Decentralising

slide31

Better Centralised Knowledge of ever more Decentralised Activities

Centralising Knowledge

Decentralising Activity

vicious and virtuous circles
Vicious and Virtuous Circles

Universalism

Particularism

slide33

Key Takeaways

  • Instead of emphasizing conflicts between different values, look for opportunities to get more Value A through Value B, and more Value B through Value A
  • Define issues in terms of dilemmas, and avoid compromise
  • Current educational programs are built on mutually exclusive logics
  • Teachers, students and graduates are not well equipped to deal with the new realities that multi- and inter-culturalism imposes upon them
  • Unesco plays a crucial role next to the national educational institutions to start educating the students of today through their teachers to deal with cultural dilemmas more effectively
  • International business has experience that should be diffused
  • We want to help you!
fons trompenaars

THANK YOU!

FONS TROMPENAARS

TO DOWNLOAD THIS PRESENTATION

PLEASE GO TOwww.thtconsulting.com

PASSWORD Unesco2009