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The Impact of Digital on the workforce – how digitally worried are you?

The Impact of Digital on the workforce – how digitally worried are you? James Freed, CIO, Health Education England, Programme Director, Building a Digital Ready Workforce. @jamesfreed5. Reference: The Lord Darzi Review of Health and Care: Interim report, April 2018. rate of change.

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The Impact of Digital on the workforce – how digitally worried are you?

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  1. The Impact of Digital on the workforce – how digitally worried are you? James Freed, CIO, Health Education England, Programme Director, Building a Digital Ready Workforce @jamesfreed5

  2. Reference: The Lord Darzi Review of Health and Care: Interim report, April 2018

  3. rate of change Human adaptability technology time

  4. The scale of change @NHS_HealthEdEng @james freed5 #DigitalReady Ref: McKinsey & Company, May 2018

  5. The type of change @NHS_HealthEdEng @jamesfreed5 #DigitalReady

  6. Adaptability = digital readiness Everyone Organisation leaders Everyone Informaticians @NHS_HealthEdEng @jamesfreed5 #DigitalReady

  7. BDRW on a slide • CHANGE • Staff development • User needs • Service • Sharing and listening Informatician Nurse PROFESSIONALISM • CHANGE • Empowerment • Staff development • Changing attitudes CIO Local health/ care organisation(s) • CHANGE • Culture • Assurance • Future focus Dr CEO Patient/ Citizen AHP LEADERSHIP Non-clinician Social Worker WIDENING DIGITAL PARTICIPATION DIGITAL LITERACY @NHS_HealthEdEng @jamesfreed5 #DigitalReady

  8. What do leaders think of ‘Digital’? “Despite being Chair of my local STP I find it hard to champion the use of technology in how we meet and collaborate across our area. Usability and reliability is key as I always have the fear that the technology won’t work.” “Why can’t people working in Informatics Services just explain things more simply? …teach them to try and be ‘can do’ and to speak like a Yorkshire man to a Yorkshire man! ” “There is a sense it is one of the solutions and the NHS is not embracing the digital age but Chairs don’t understand how – it is a world of mystery.” “I see a few cases where Health CEOs are lauded for their success in adopting new Health Technologies, but many more who have lost their jobs when things haven’t gone to plan”

  9. What is a digital organisation?

  10. …prototype resource for boards

  11. …and a prototype implementation

  12. The first session “You made us have a conversation we wouldn’t have had”

  13. Four perspectives… The hidden obstacles to government digital transformation The Institute for Government

  14. Digital Leadership = LeadershipDigital Readiness = Adaptability

  15. Thank you • With special thanks to: • John Deffenbaugh • Declan Hadley • Manda Thornton • Bruce Elliot • Maeve Black • Ian Macintyre • Dave Farrell • Lancashire Teaching Hospitals NHS Trust • Lancashire Care NHS Foundation Trust • York Teaching Hospital NHS Foundation Trust • James Freed • james.freed@hee.nhs.uk • @jamesfreed5

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