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Fiscal Year 2011 Budget Information Technology Department (ITD) Budget Workshop Presentation June 3, 2010 Council Cha

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Proposed. Fiscal Year 2011 Budget Information Technology Department (ITD) Budget Workshop Presentation June 3, 2010 Council Chambers. VISION

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Fiscal Year 2011 Budget

Information Technology Department (ITD)

Budget Workshop Presentation

June 3, 2010

Council Chambers

    • To be an information technology organization recognized for collaborative partnership, proactive leadership, strategic innovation, and quality customer service.


To improve the quality of services to our customers (citizens and employees) on a daily basis through cross-functional teamwork while minimizing operating expenses and improving the City’s business processes.

    • Professional focus and initiative
    • Invest in our employees
    • Reward success and value lessons learned
    • Expect high levels of productivity and excellence
    • Operate with integrity to build trustful relationships and dependability
Strategic Focus

Pro-active Structure

  • Improve infrastructure, core business processes and provide an effective citywide management structure
          • Emphasize system simplicity
          • Standardize enterprise architecture to reduce complexity
          • Right size (staffing vs. contracting)
          • Executive accountability
          • Plan annual replacement requirements
  • Align IT Resources with City Business Objectives and Balance Effectiveness / Efficiency to:
          • Reduce Operating Cost
          • Limit Growth to the Workforce
          • Improve Services to Citizens / Employees
          • Mitigate Security / System Failure Risks
  • Continuously strengthen IT Security through Network Re-Design, Hardware/Software Enhancements, Multi-Layering Approaches, Policy and Procedure, Mandatory Training/Testing, Incident Response, Regular Performance Assessments and Random Audits




“ Introducing the New TIP IMPACT System “

Allows CTOs to Enter and Update TIP Form As Online

Provides Direct Online Access to Employees and Citizens

Expedites Annual Budget Preparation and Review Processes

Enables more Efficient and Comprehensive Reporting through Filters

Provides an Automated Change Management System

ITD Executive Organization & Citywide CTOs

Experienced Team

Director’s Office

Richard Lewis

Chief Information Officer

Male White

Chief Technology Officer (CTO)


Houston Police

David Morgan

Male White


Gary Morris

Deputy Director

(Exec Level)

Male White

Radio Communications

Tom Sorley

Deputy Director

(Exec Level)

Male White

Systems Architecture

& Applications

Earl Lambert

Citywide Technology Officer

Deputy Director

(Exec Level)

Male White

Administrative Services

Laura Grainger

Assistant Director

(Exec Level)

Female White

Houston Fire

Patrick Plummer

Male White

Todd Johnson

Assistant Director

(Exec Level)

Male White

Houston Emergency Ctr.

Al Garcia

Male Hispanic

Network Data/Voice


Wayne Grant

Assistant Director

(Exec Level)

Male Black

Human Resources

Magda Alanis

HR Supervisor

Female Hispanic


Herb Garner

Accountant Mgr

Male Black

Public Works & Eng.

Olgilvie Gericke

Male White

ERP/SAP Project

Mary Ann Grant

Deputy City Controller

(Exec Level)

Female Black

Application Support

Mark Stinnett

Assistant Director

(Exec Level)

Male White


Frank Rodriguez

Division Manager

Male Hispanic



Dan Steege

Assistant Director

(Exec Level)

Male White

Houston Aviation System

Matt Hyde

Male White

Project Mgmt Office

Mark Norton

Assistant Director

(Exec Level)

Male White

Health & Human Services

Vernon Hunt

Male Black









Phillip Suber

Operations Manager

Male Black





Housing &

Comm Dev

Houston Public Library

Ronald Stauss

Male White

Security - Vacant

Chief Security Officer Assistant Director

(Exec Level)

Admin &

Reg Affairs



Human Resources

Planning & Development

Max Samfield

Male White


& Rec

Conv & Ent




Municipal Courts

Rex Billings

Male White



Fiscal Year 2010 Summary


  • Completed the Network Upgrade linking 400+ City Facilities across 640 sq miles allowing for effective and efficient voice and data communications
  • Commenced the implementation of the Exchange Upgrade (email, calendaring and contacts functionality)
  • Developed Plan to Consolidate 14 Data Centers down to 3 to reduce cost and improve Disaster Recovery
  • Assisted HPD in implementing a New Records Management system and deployment of the “office in the vehicle” to increase field productivity
  • Completed the design and began the implementation of a new Public Safety Radio System
  • Formalized the SAP Support Team & Established a Governance Committee for ERP management
  • Established Wireless Infrastructure Standards
Fiscal Year 2011 GOALS

Short Term

  • Improve the IT Service Delivery with a focus on Infrastructure Services
  • Continue to implement Data Center Consolidation to Reduce Cost and Implement Disaster Recovery Plan
  • Secure Resources for a 24/7 Network Operating Center
  • Build new Municipal Court Case Management system (C-Smart)
  • Continue to assist HPD in the implementation of new Records Management system
  • Upgrade the 3-1-1 System to Next Generation technology
  • Leverage Geographical Information System (GIS) technology investment
  • Continue to develop the Wireless Infrastructure

Long Term

  • Develop a citywide Systems Architecture Plan
  • Re-align IT for better governance and to support the City’s CORE business lines, i.e. infrastructure replacement/maintenance and public safety
  • Develop citywide Security Framework to include a Chief Security Officer
FY11 Budget - Expenditures by Type

General Fund 1000

Budget Highlights

  • Leverage SAP through enhanced tools
  • Invest in IT security to avoid disruption in business operations, theft and inappropriate use of City assets
  • Project management of large IT initiatives, leveraging technologies to enhance productivity and organizational performance

Significant Variance

FY2010 Estimate to FY2011 Budget

  • Increased costs from consolidation PWE, HPD, HFD to ITD Radio Group of $1,308,729 or 6.9% increase over total estimate
  • HOPE 3% increase to base pay $335,915
  • Pay for Performance increase to base pay $132,798
  • Health Insurance Increase 5% or $56,754
Radio System Consolidation
  • Council Action related to a new Public Safety Radio System ($132.3 M Investment) approved in October of 2008
  • Replaces three (3) radio systems with one (1) interoperable system
  • Support staffs in HPD, Fire and PWE consolidated into ITD in FY2010 includes 27 employees and 19 vehicles
  • Implementation date of late 2012
  • Contract capacity provides for partnerships, e.g. METRO, HISD, other political subdivision, etc.
Fiscal Year 2011

Other Funds by Expenditure Type

Budget Highlights

  • Central Services Revolving Fund
  • This fund provides for the purchase of goods and/or services for citywide operating departments. It also provides for the efficient and effective audit of billings for such purchases.
  • Voice Services (Mobile/Data/Landlines)
  • Applications Services (SAP/311)
  • Data Services (Network Security/Internet)
  • Desktop Support (Email/Office Systems)
  • Project Cost Fund
  • This fund is used to pay the cost of department employees who directly and indirectly work on CIP-related projects. Current ITD projects include:
  • Active Directory & Exchange (ADEX)
  • Radio Interoperability Project