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Immigrant Information Seeking Behaviour: Policy Considerations for Information Provision and Access. Nadia Caidi & Danielle Allard Faculty of Information Studies University of Toronto. Overview. What we know: Information needs and uses theories Rethinking ‘social inclusion’
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Nadia Caidi & Danielle Allard
Faculty of Information Studies
University of Toronto
What we know:
What we are learning:
Settlement Process involves (Mwarigha, 2002):
sources for ‘vulnerable’ populations, but many
new immigrants do not have social networks when
they arrive in Canada.
developed social network upon
arrival to Canada
networks (Chien, 2005; Dechief, 2006)
may create feelings of closeness with
home (Sampredo, 1998)
To study how immigrant communities in the Greater Toronto Area find and use information they need in their everyday lives
information practices: how does one’s
culture affect information seeking behavior
and use? Does “relevance” mean different
things in different cultures?
characteristics of social networks on the search
for information among new immigrants to Canada
In-depth questionnaire of 300 new immigrants to Canada (arrived within 5 years) from:
New immigrants tend to have small local networks
…but what about their transnational network ties?
The impact of ICTs:
Caidi, N. & Allard, D. (2005). "Social Inclusion of Newcomers to Canada: An Information Problem?." Library & Information Science Research, 27(3), 302-324.
Caidi, N. & Allard, D. (2005). Policy Matters Series, No. 23, CERIS publication. (http://ceris.metropolis.net/PolicyMatter/2005/PolicyMatters23.pdf)
Caidi, N; Allard, D., Dechief, D. & Longford, G. (2007). “Including Immigrants in Canadian Society: What role do ICTs play?”
Report to HRSDC, Strategic Policy Division.
Chien, Elise. (2005). “Informing and Involving Newcomers
Online.” MA Thesis, Faculty of Information Studies,
University of Toronto.
Dechief, Diane. (2006). “Recent Immigrants as an “alternate
civic core”: Providing Internet services, gaining Canadian
experiences.” MA Thesis, Communication Studies.