20 Steps to Successful Leadership
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20 Steps to Successful Leadership. Frank Besednjak The Training Source, Inc. “Great Ideas for Great People” *Some Concepts & Ideas from “10 Steps to Be a Successful Manager” by Lisa Haneberg & “Lead Right” by Steve Ventura. But First . . . . Audit Your Company.

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20 Steps to Successful Leadership

Frank Besednjak

The Training Source, Inc.

“Great Ideas for Great People”

*Some Concepts & Ideas from

“10 Steps to Be a Successful Manager”

by Lisa Haneberg & “Lead Right” by Steve Ventura

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But First . . . .Audit Your Company

Here are some signs of an ailing workplace how many do you find in your company l.jpg
Here are some signs of an ailing workplace. How many do you find in your company?

  • People aren’t very excited about their work

  • People feel very negative

  • People only do what they are supposed to do

  • Nobody ever says what is on their mind

  • People are suspicious

  • People aren’t willing to help each other

  • People keep ideas to themselves

  • People think they don’t matter

Here are some signs of quality workplace how many do you find in your company l.jpg
Here are some signs of quality workplace. How many do you find in your company?

  • People are excited about their work

  • People feel positive

  • People try do more than what is expected

  • People regularly provide input and ideas

  • People trust each other

  • People always help each other

  • People take initiative

  • People take responsibility for their results

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1. Clarify and Communicate their Role and Yours find in your company?

  • What do people expect from you?

  • Execute great moments of leadership

    • Stand by your employees’ decisions when they are needed

    • Take control during emergency or dire circumstances

  • Are you an ethical role model?

    • Poor ethical role models encourage employees to cheat, lie and steal

    • Be the role model your employees need to mirror

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2. Establish Guidelines and Methods of Operation find in your company?

  • What are the rules of the road

  • Methods, steps procedures need to be established and communicated

  • What happens when things go well

  • What happens when things don’t go well

  • Process map to establish the best methods of operation

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3. Know Your Business find in your company?

  • Know why you exist

  • Know the numbers and measurements

  • Post the measurement results regularly

  • Acknowledge and celebrate successes

  • Tune up as necessary

  • Teach the business

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4. find in your company?Do Right for Those Who Do Right

  • There are two things that people want more than sex and money: Recognition and Praise

    • Mary Kay Ash

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5. Let Them Know How They are Doing find in your company?

  • Clarify your expectations and theirs

    • People don’t need to learn as they go if it isn’t necessary

    • Ask them what they need and want from you

    • Tell them how they are doing

    • Give them a voice and say, let them know they are a partner in this

    • Do right by those who do right

      Take out a piece of paper and write down the name of each team member and the date of your last meeting with them. Did you discuss with them how they were doing and what they could do to be more successful?

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6. Ask Them How find in your company?Youare Doing

“What one or two things can I do or

stop doing, that would make me a

better leader in your eyes?”

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7. Make sure they have the tools they need find in your company?

  • Ask . . . Is there anything we need to make this work better, faster or easier

  • Safety is more important than productivity


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8. Deal With Performance Problems Early find in your company?

  • The best way to escape problems is to solve them

  • Things never fix themselves

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9. Be flexible and “zero tolerant” find in your company?

  • Know when to stand your ground

  • Know when to bend

  • Be “zero tolerant” on ethical, legal and organizational values and rules

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10. Nip Conflicts in the bud find in your company?

  • Conflicts do not improve with age

  • Keep your eyes and ears open for potential conflicts

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11. Help them learn and grow find in your company?

  • Invest in your most expensive resources

  • What have you done to help your workforce learn and grow in the last six months?

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12. Choose Employees Wisely find in your company?

  • Define Job-Fit Criteria

  • Interview Deeply and Well

  • Take Reference Checks Seriously

  • Get Excited About Your Choice

The Training Source, Inc.


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13. Define & Model Excellence find in your company?

  • Define what excellence is

  • Create an environment of excellence

  • Communicate the definition of excellence

  • Be consistent

  • Don’t contradict your self when defining excellence (oh, that was last month)

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14. Plan the Work and Work the Plan find in your company?

  • Not just a to-do list

  • Communicate what is expected

  • Practice!!!!!

  • Act with perseverance and agility

    • Be relentless but be flexible

    • Know when to kill your plan

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15. Embrace Diversity find in your company?

  • Accept the fact that people are different

  • Different strokes for different folks

  • Minders, Finders and Grinders

  • “The real death of this country will come when everyone is alike”

    • James T. Ellison

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16. Stay Connected and Accessible find in your company?

  • So, do you have an open-door policy?

  • Maintain regular contact

  • Make sure people know how to best contact you

  • Return all calls, messages and emails from your team members

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17. Proactively Manage Change find in your company?

  • Begin with the ending

  • Understand that there will be resistance

  • Know the neutral zone – this is the transition period

  • Don’t make it a marathon

  • Help others transition

  • Know when your reach the end

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18. Keep Your Promises find in your company?

  • Are you dependable, reliable & trustworthy?

  • As a leader, your word is only as good as the last promise you kept or broke

  • If you keep your word, they must also keep theirs

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19. Keep Improving Yourself find in your company?

  • When do you reach the point where you know everything?

  • Read publications, attend workshops and use the information

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20. Leave a Legacy find in your company?

  • Create a legacy vision

  • Visualize what it will be

  • Become what you seek

  • Leave things in great shape