360 degree appraisal. A personal view. Only part of the jigsaw puzzle of team development. Remit: Exploring the pros and cons of 360 with some tools demonstrated perhaps, and some space for chat. Back to basics - What's the Vision?. Better care Through effective teams Working Learning
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A personal view
Only part of the jigsaw puzzle of team development
Remit: Exploring the pros and cons of 360 with some tools demonstrated perhaps, and some space for chat
Cohesive teams have 5 key characteristics:
Team cohesion is limited because…
Tells &sells &listens &shares
Corbridge Health Centre System for Appraisal
Who will be appraised?
All members of the PHCT will be offered an annual appraisal to be undertaken by the practice. Members of the community staff will be encouraged to participate in the process, particularly with respect to training needs, in order that these may be incorporated into the Practice Professional Development Plan (PPDP) for the following year. All practice staff will have an annual appraisal.
Who will give Feedback?
Having established those members of staff who require an appraisal, feedback forms (see Appendix 1) will be sent out to around 6 members of the team per individual appraisee. This will be co-ordinated by the Practice Manager and the Partner responsible for the process (currently Dr Hudson). The PM will maintain a list of who has been asked for feedback in order to vary this from year to year if possible. This feedback is confidential and anonymous and great care will be taken to reassure team members of this. The six team members will be selected in order to provide 360º feedback for each person. In addition, the GPs will also receive personal feedback about their consultations from the GPAQ patient satisfaction survey completed earlier in the year.
What preparation must be done in advance of the appraisal?
Prior to the appraisal itself each appraisee will be given a copy of the appraisal form (Appendix 2 for GPs and Appendix 3 for all other staff) to complete and (for practice staff), a copy of their latest job description. The appraisal form should be brought to the appraisal and used as a framework for the discussion. The Appraisers will compile a summary of the feedback to be referred to during the appraisal discussion.
What will happen during the appraisal?
Each appraisal will be undertaken by a team comprising of the following:
Practice Manager or Practice Administrator or Reception Manager
Practice Nurse or District Nurse or Health Visitor
During the appraisal, the team will work through the appraisal document making notes on each section.
Finally, a comment will be added by the appraisee and appraisers to summarise the discussion and the document will be signed by both.
After the Appraisal.
The training needs will be incorporated into a personal development plan (PDP) alongside any targets, job objectives or practice developments which were identified during the discussion. One copy of the appraisal document will be retained by the appraisee and one copy will be kept in the appraisee’s personal file in the practice Manager’s office. The NHS ‘Form 4’ for GP appraisal will be completed and signed and a copy sent to Northumberland Care Trust to be used for GP revalidation.
NAME: JOB TITLE
DATE OF APPRAISAL: APPRAISER(S):
LENGTH OF SERVICE: TIME IN CURRENT POST:
APPRAISAL PERIOD: FROM: TO:
The aim of this exercise is essentially to provide positivefeedback and, if necessary, to provide pointers for further development particularly where these may have been highlighted by several members of the team. Once again, complete anonymity is absolutely assured
1 2 3 4 5 6
excellent very poor
Any additional general Comments:
2. Culture – are you ready?
3. Timing of introduction – also link with the planning cycle.
4. Roll out – champion?
5. Confidentiality for appraisees and raters – non-attributable.