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Group 4 What role can technology play in changing c ooperation ?. Adhil Bernhard Chara Susanne Tycho. Agenda. Introduction Release phase Revolt / Reorganisation Exploitation Conservation Recap Sticky notes assignment Discussion. Introduction. Groupmembers
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Revolt / Reorganisation
Sticky notes assignment
Introduction of subject
What role can technology play in changing cooperation?
Explanation of definitions
Movement in the cycle
Co-operation is the process in which people or organizations work together to achieve a result that will benefit all of them (collaborate).
Technology is the making, usage, and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific function.
“Period of decline and destruction”
To appreciate the depth of preparations needed, executives should examine their crisis capabilities in:
- Internal (Information Channels)
- External (InnoCentive, Web crawlers)
How can this phase be facilitated?
A crisis in the negative sense BUT also an opportunity for innovation...
1. Video conferencing
2. Social Media
3. Wiki, blogs, etc.
4. Cloud Computing
5. Software for blind people (Jaws, etc.)
Organization could be seen as a network of actors
You could analyze the current state of the network. E.g. by inquiring who people collaborate with, conducting personality tests like spiral dynamics
This could be supported by electronic questionnaires or social network analysis software. (if social network software is used in the organization)
When you have a good view of the current situation of the network then you could try to change the pattern of the network
E.g. with the aim to improve knowledge transfer to create a more exploration focused network and increase innovation
Who are the customers?
Fast and small
15years back in communication technologies
Enabling environmentGeneratingacceptance & understanding
Business 2 Business
Germany to SouthAfrica:
Crisis – technological
Reorganisation of business model
Focus on profitability
Link withCynefinframework (Snowden, 2007)
A couple of ways in which technology could support this experimentation process
Virtually testing the effects of the experiment/pilots/probes by simulation
Testing of new products, services, systems etc. before actually building them could be facilitated by simulation or expert systems.
Choice made - intuition & emotions
New combinations of workforce(databases)
Psychometric tests (Spiral dynamics)
New business units - business plans
Re-deploy, new appointments, retrenchments
Resistance vs new opportunities/growth
Towards a new business as ususal
to decrease uncertainty and resistance
Involved employees should have the feeling that information is shared with them (not forced on them) and that they can consult and actively participate in the communication process. (Waddel and Sohal, 1998)
“What role can technology play in changing cooperation?”
Different phases of the cycle incorporate a different way of collaboration
Different role of technology in each phase
Traditional focus of technology and information management has been on supporting the equilibrium
Emerging technologies have shifted attention more towards the right side of the model
Role of technology in supporting the organization in dealing with crisis
To incorporate/operationalizethe discussed roles of technology (e.g. supporting search process, innovation, experimentation) you would need a different kind of approach to the use and management of technology.
“Character of the information provision should be more that of a toolbox available to the business professional. According to the circumstance he/she can choose which IT tools to use”. (Abcouwer and Parson)
Provision of some kind of basis infrastructure that supports this more ad hoc use of technology use
Think of somesort of technology and put in on a ‘post-it’ (includeyour name)
Think of whyit is in thisquadrant!
Put the ‘post-it’ on the board in the correct quadrant
Should a company diversify operations creating a variety of smaller business units (and cooperate), or focus solely on core business?
Should a company expand operations by creating franchises (and cooperate) or stay singular?
Should social media be left open or be curtailed/restrained during the Entrepreneurship phase? (Quadrant 4)
Can you function (survive ) nowadays without any kind of technology? (e.g. email, internet, what’s app, facebook etc…). If so, how?
How easy is it for people to come up with ideas in order to overcome the crisis when they are already under the shock of a crisis?
Can a crisis be both negative and positive?
A niceway of usingSocial Media and collaboratingwithfriends and colleques etc.