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HUMAN FACTORS GROUP: ENGINEERING

HUMAN FACTORS GROUP: ENGINEERING. A STRATEGIC APPROACH TO ‘MAKING A DIFFERENCE’. Andy Ebdon Chairman HFG:E. WHAT IS THE HFG:E?. RAeS SPECIALIST GROUPS Aerodynamics Aerospace Medicine Air Law Air Power Air Transport Airworthiness and Maintenance

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HUMAN FACTORS GROUP: ENGINEERING

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  1. HUMAN FACTORS GROUP: ENGINEERING A STRATEGIC APPROACH TO ‘MAKING A DIFFERENCE’ Andy Ebdon Chairman HFG:E

  2. WHAT IS THE HFG:E? RAeS SPECIALIST GROUPS Aerodynamics Aerospace Medicine Air Law Air Power Air Transport Airworthiness and Maintenance Avionics & Systems Environment Flight operations Flight Simulation Flight Test General Aviation Historical Human Factors Human Powered Licensed Engineers Management Studies Propulsion Rotorcraft Space Structures & Materials UAV Weapons Systems & Technologies

  3. WHO IS THE HFG:E? Andy Ebdon (Chairman) RAF Cliff Edwards (Dep Chairman) Av Hazard Mngt (Ex Shell) Tony Hines (Secretary) Retired (Ex BA) Marc Bailey FR Aviation and BBGA Keven Baines Baines Simmons Tony Bisson TAG Aviation Alan Eccleston Rolls Royce Andy Evans AviateQ (Ex Bristow) Maj Chris Evans MOD Dir Av Reg & Safety Phil Hall Monarch Ac Eng Ltd Doug Owen Human Engineering (Ex Airbus Design Office Mick Skinner CHIRP Jim Rainbow Independent , Chair A & M Gp (Ex Monarch) Simon Roberts CAA John Saul International Federation of Airworthiness Alan Simmons Retired (Ex AAIB) Phil Sleight AAIB Tania Wilson Virgin Atlantic Simon Witts Flybe + Corresponding Members

  4. AIM OF THE HFG:E TO PROMOTE AND INFLUENCE THE REDUCTION OF RISKS TO AIRWORTHINESS RESULTING FROM HUMAN PERFORMANCE IN ENGINEERING AND MAINTENANCE

  5. A STRATEGIC APPROACH DATA DESIGN SENIOR INFLUENCE & ACTIVE ENGAGEMENT INTERVENTION STRATEGIES

  6. PROGRESS -DATA • Analysis of Wide Range of Reports and Surveys • Predominant Error Types • Installation Errors • Incorrect Installation • Incorrect Maintenance • Dominated by knowledge-based and rule-based error • Common Performance Shaping Factors • Pressure • Training • Fatigue • Value of Human Factors Programmes • Conclusions? Work in progress, but …. Design …..Error Prevention ….Error Recovery

  7. PROGRESS - DESIGN • Discussion Paper • Suggested Best Practice • Training for Designers in Human Factors • Balancing Conflicting Requirements • HF Expertise in 2nd/3rd Tier Suppliers • Regulation not sufficiently definitive • Plenty of Ideas – How to Take Forward?

  8. PROGRESS – SUCCESSFUL INTERVENTIONS • Methodology for Analysis • Data Dependent • Environment Specific? • More work to do….

  9. PROGRESS – INFLUENCE AND ENGAGEMENT • Position Paper • Common Message ………

  10. We have come a long way, but challenges remain Regulators focused on compliance rather than effective implementation Regulators are not looking at the intent of the regulation  Implementation has been very training centric And that training has focused on cost/compliance …and these organisations are not reaping the benefits and are becoming increasingly frustrated!

  11. Is this an organisation you know? HF? We've done that… We published our HF procedures We trained everyone in HF We comply with all current regulations. Our regulator audited us and it didn’t result in any findings regarding our HF programme We fix problems as they occur

  12. What does a healthy HFEM programme look like? • What are the Key Performance Indicators? • A healthy reporting culture indicates: • Senior Management buy in • A real Just culture • Effective error investigation • Feedback system is working • Effective interventions • A reduction in error costs • If its monitored!

  13. THE MESSAGE ……its going to be a long journey …….….. but it is a shared journey We are heading in the right direction It’s about changing cultures and behaviours It’s about effectiveness not just compliance Our success is measurable

  14. WHAT NEXT? • Action Plan? • More Data Analysis • How to Influence Design • Small Operators, Small Manufacturers • Learning from Others • Influencing Senior Management

  15. WHAT DO YOU THINK? Har-iptl@esair.dlo.mod.uk

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