Know Your Internet International Business Resources

1. Know Your Internet International Business Resources Victoria A. Platt Willamette Management Associates San Francisco, California Portland, Oregon Chicago, Illinois New York, New York McLean, Virginia Atlanta, Georgia

2. Know Your Internet International Business ResourcesOutline • Introduction • Methodology • Search Engines • Meta Pages • Subject Specific Sites • Search Strategies • Conclusion • Q&A Willamette Management Associates

3. Know Your Internet International Business ResourcesIntroduction International Internet Case Study Telecommunications industry in 12 countries located in 6 different regions of the world Questions to be Answered • Who can locate the information? • What tools are available? • Where is the best place to start? • When is each tool most efficient? • Why is finding this type of information difficult? Willamette Management Associates

4. Know Your Internet International Business ResourcesMethodology Country Selection Criteria • Must have at least a moderate level of economic and political stability. • Maintain positive diplomatic relations with the United States. • Encourage foreign business development. • Have established telecommunications structure in place. Willamette Management Associates

5. Know Your Internet International Business ResourcesMethodology Countries Chosen RegionCountry Africa Egypt, South Africa America, Central & South Argentina, Brazil Asia Japan, South Korea Europe, Central & Eastern Poland, Slovakia Europe, Western France, Spain Middle East Israel, Saudi Arabia Willamette Management Associates

6. Know Your Internet International Business ResourcesMethodology Information Required for Each Country Searched CategoryData Point • Basic Country Data Profile, Gross Domestic Product • Business Opportunities Summary, Doing Business In • Demographics Employment, Population, Wages • Fiscal Profile Capital Structure, Foreign Investment, Banking, Taxes • Economy Overview, Bonds-Corporate, Bonds- Government, Exchange Rate • Map of Country Copy • Manufacturing Summary Willamette Management Associates

7. Know Your Internet International Business ResourcesMethodology Information Required for Each Country Searched (Cont.) CategoryData Point • Industries Overview, Outlook, Comparable Peers • News & Views Domestic, Economic, Corporate & Equities, Regional • Politics News, Description of Structure • Stock Exchange Description, Historical Prices • Trading Profile Summary, Imports, Exports • Legal Profile Summary Willamette Management Associates

8. Know Your Internet International Business ResourcesKnow Your Tools What to Watch Search Method Software robots search the Internet using two primary methods, keyword, and concept Size Total Size is relevant to insure that the query searches the greatest number of sites Integrity The “monetizing” of search engines Willamette Management Associates

9. Know Your Internet International Business ResourcesTool Selection Search Engine Selection • Alta Vista • Google • Northern Light Willamette Management Associates

10. Know Your Internet International Business ResourcesSearch Engines Search Web Size EngineAddressSearch Method (Millions) Alta Vista www.altavista.com Search Utilities 340 Google www.google.com Link Analysis 560 Northern Natural Language & Light www.northernlight.com Search Utilities 319 Willamette Management Associates

11. Know Your Internet International Business ResourcesSearch Strategies Search Engines • Locate basic country profile • Identify and locate a chamber of commerce • Search for an embassy • Find a national bank site Willamette Management Associates

12. Know Your Internet International Business ResourcesTool Selection Meta Page Selection • IBRC • MSU-CIBER • VIBES • WebEc Willamette Management Associates

13. Know Your Internet International Business ResourcesMeta Pages IBRC The International Business Resource Connection Center for International Business Education and Research at the University of Kansas School of Business http://www.ibrc.bschool.ukans.edu MSU-CIBER The Michigan State University Center for International Business Education and Research Michigan State University http://www.ciber.bus.mus.edu/busres.htm Willamette Management Associates

14. Know Your Internet International Business ResourcesMeta Pages VIBES Virtual International Business and Economic Sources University of North Carolina at Charlotte http://libweb.uncc.edu/ref-bus/vibehome.htm WebEc Manchester Computing, Finland www.helsinki.fi/WebEc Willamette Management Associates

15. Know Your Internet International Business ResourcesSearch Strategies • Meta Pages • Narrow query by region, then country • Review the index one category at a time • Utilize an internal search engine Willamette Management Associates

16. Know Your Internet International Business ResourcesSubject Specific Sites The Top Ten List Not Listed in the Conference Proceedings NameSiteDescription American Chambers of www.uschamber.org/international 86 American Chambers in Commerce Abroad /chambers+abroad 76 countries Arab World Online http://www.awo.net News, articles, and business information on 22 countries Asia Pacific Economic http://www.apecsec.org.sg 21 countries with reports, indicators, Cooperation contact list & related links Bureau van Dijk http://www.bydep.com European industry & corporate data Willamette Management Associates

17. Know Your Internet International Business ResourcesSubject Specific Sites The Top Ten List Not Listed in the Conference Proceedings (cont.) NameSiteDescription CAROL World Company Asia, Europe & U.S. annual reports Annual Reports On-Line http://www.carol.co.uk searched by industry or alphabetical CorporateInformation http://www.corporateinformation.com Search by industry, country, or company name The Embassy Web http://www.embpage.org/index.html Contains 50,000 address, phone numbers & email addresses EY Passport http://www.doingbusinessin.com Country profiles and corporate tax guide Willamette Management Associates

18. Know Your Internet International Business ResourcesSubject Specific Sites The Top Ten List Not Listed in the Conference Proceedings (cont.) NameSiteDescription Global Financial Data http://www.ntu.edu.sg/ Asian financial contents as well as & Resources Locators library/biz/financial/htm international scope International Statistical Links to the statistical agencies Agencies http://www.census.gov/main/www/stat_int.html for dozens of countries Mark Bernkopf’s Regional and central Banking Center http://patriot.net/~bernkopf bank websites Willamette Management Associates

19. Know Your Internet International Business ResourcesSearch Strategies • Subject-Specific Sites • Review industry literature and identify sites on point with region and country • Begin review by using site map • Follow with querying internal search engine to site • When unsuccessful, end with search of International Trade Administration (www.ita.doc.gov) Willamette Management Associates

20. Know Your Internet International Business ResourcesConclusions of the Case Study • As a researcher, be patient, organized, and confident • Establish parameters before beginning • Identify restrictions • Use more than one resource • Don’t beat a dead horse • Always look for a governing agency or association • Use Internet sites in combination Willamette Management Associates

21. Know Your Internet International Business Resources Thank You and Good Day Willamette Management Associates