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When your business relies heavily on multiple extensions and immaculate customer service, you should seriously think of investing in a right mode of communication. Thanks to the technological advancement, you can now find a number of options to choose from.\n

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hosted pbx and other types of pbx systems w

Hosted PBX and Other Types of PBX

Systems

W

hen your business relies heavily on multiple extensions and

immaculate customer service, you should seriously think of investing

in a right mode of communication. Thanks to the technological

advancement, you can now find a number of options to choose from. A PBX

system is one of many options that will help you make and receive calls in an

efficient way. However, you need to keep in mind that there are different types of

PBX systems, including hosted PBX, VoIP, virtual PBX, and IP PBX. You should

educate yourself about these options, compare them with your unique needs, and

then finalize your decision. Here is a bit more about different types of PBX

systems.

Standard PBX System: It has been in use for years and is probably the

most cost-effective way to divert calls to different extensions. You can start

using it if you have a conventional landline phone. No specific equipment is

needed, which is one of the best advantages of putting your money on a

conventional PBX system.

Hosted PBX System: With a conventional PBX system, you have to

manage everything on-site, which can be quite challenging at times. To

resolve the issue, you can turn to a hosted PBX system. A VoIP provider

will maintain it off-site, giving you the best service and total peace of mind.

The provider will manage everything and you will only have to pay a

nominal fee to keep using the service. It is also a cost-effective option

because you do not need to make a large initial investment. Using a hosted

PBX is a good choice if you have less than 20 employees using the service.

IP PBX System: It is essentially an upgraded form of a traditional PBX.

You may benefit from this system if you have many employees relying on

the service. Keep in mind that IP PBX systems have a high start-up cost

because you will be purchasing equipment to install the network on site.

There may also be an ongoing cost because you will need a specialized IT

department to take care of everything. It means that after making a good

investment you will be in total control

investment, you will be in total control of how your PBX should be

configured, and of course, there will be no subscription fee that is associated

with a hosted PBX system.

Virtual PBX System: It is a slightly differentiated form of a hosted PBX

system. Also called a cloud PBX, a virtual PBX system is usually a more

affordable choice for small businesses. You have to keep in mind that it

costs less than a hosted PBX, but it does not offer as many features as you

get through hosted PBX systems. You may benefit from this option when

your business involves making many internal calls.

The crux of the matter is that you can certainly get good results by opting for a

PBX system, but you need to take your time to decide if you should opt for a

hosted PBX or a virtual PBX system will do just fine. Conduct your research and

always make the right choice!

Source: http://www.class-tech.org/hosted-pbx-and-other-types-of-pbx-systems/