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The zennurgy podcast guest Richard Blank Costa Ricas Call Center

Navigating CONFLICTS in Communication- Episode 94<br><br>One of my favorite quotes is, "We have two ears and one mouth for a reason, to listen twice as much as we speak." This quote hints at a powerful truth. Communication is a give and take, a reciprocation, an openness to learn and think and process another's ideas. But sadly, that respectful spirit is missing from many people's lives, and not enough people make effective communication a priority. Join Richard Blank and I as we discuss this important success principle.<br>

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The zennurgy podcast guest Richard Blank Costa Ricas Call Center

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  1. Downloadedfrom:justpaste.it/zennurgypodcast TheZennurgyPodcastbyZenAse.An electromagnetictransferofenergywithRichardBlank Oneofmyfavoritequotesis,"Wehavetwoearsandonemouthfora reason,tolistentwiceasmuchaswespeak."Thisquotehintsata powerfultruth.Communicationisagiveandtake,areciprocation,an opennesstolearnandthinkandprocessanother'sideas. Zennurgyistheinspirationaltoolboxprovidingresourcesforbuildingabetterlife. Motivational, practicalfuelforthespirit,mindandbodytohelplistenersdealwithreallifeissues.

  2. Thispodcast isbased on theidea thatsmall changes overtime equalbig results.

  3. WeallhavetheURGEformorepeace(ZEN)andfulfillmentin life.Tuneinformotivating, uplifting,sometimeshardhitting,comedic,melodicbutalwaysrealandrelatableconversations and interviews with guests from all walks of life. Navigating CONFLICTSinCommunication- Episode94

  4. Oneofmy favoritequotes is,"We havetwo earsand onemouth fora reason,tolisten twiceas muchas we speak."This quote hints at apowerful truth. Communication isa give and take,a reciprocation,anopennesstolearnandthinkandprocessanother'sideas.But sadly, that respectfulspiritis missingfrom manypeople's lives,and notenough peoplemake effective communicationa priority. Join Richard Blankand I as we discussthis important success principle.

  5. What doescommunication meanto you?Whatmakes iteffective? Conversely what causes conflicts or hinders communication? What made you focus on communication in your career?

  6. 3.How do you deal with conflicts in communication?How do you keep your cool in themidst ofconflict? Arerolemodels,accountabilitypartnersormentorsapartofyourpursuitofimproving communication? Whyacallcenter? services Background

  7. Peaceandblessings. Marlena "ZenAse"Johnsisanartisticentrepreneur,best-sellingauthor,podcaster,and performerwhohelpspeoplefindtheirvoiceandpurpose:

  8. ZenAsetaughthighschoolfor26years,winningTeacher oftheYeartwice.Shebeganwriting poetryand prose inelementary school, but herfamily didn't supporther career.Aftera divorce in2014,shereclaimedherwritingpassionandbeganperforming,podcasting,and publishing.

  9. Shefocusesonself-development,self-love,andself-empowerment.Herpoetryandprose havebeenpublishedinoveradozenanthologiesandmagazines,andshehaswrittenfour books,three ofwhich havebeenAmazon bestsellers. Shealsohostsworkshops,andhasorganizedover60livemusic,comedy,andpoetry shows. Hercreative journey is to use art tomake sense of the world and alchemizeit. Shebelievesthatundesirablethings,orlead,containthebuildingblocksforgold,or desirable things.

  10. AuthenticityandIndividuality Iwould have loved to have been in yourclass. I was no more inAPclasses atAbington High Schoolthanthemanonthemoon.Ihaveaquestionforyouforthesebeautifulartiststhat you'reworkingwithand thatIknowtake veryseriouslytheirwriting. It'salmostliketelling the truth.

  11. Youcantellthesamestorytodaytofiveyearsfromnow,samedetails.Ifyoumakeup,not sayinglying,butifyou'reinventingorifyou'reoutof character,it'sverydifficulttojugglethat andbe consistent. My mainthing is I don'twant you to be likeme. I want youto be like you. Yes,wehave certainthings incommon thatwehave todo, butyou dohave yourownspecial sauce.AndifIbelieve thatsomebodybuilds uponthat,Andthatis theironething thatcan reallyshowthatseparatesthemfromothers,likeabeautifulcolorinthepacketofcrayons. You're stillacrayon,butyouareadifferentcolor.Andyoucanbemixedwithothercolorsto makemorecolors. Buildinga Business:From SmallBeginnings to Success

  12. Thefirstgoal istosee howmany familiesIcould feed.Becauseif you'rethinking aboutmoney first,you'regoingtomakeverybaddecisions.You've gottofirstthinkofthenaturalgoal.And thensecondly,once again,Istarted verysmall whereIwas justrentinga seatout ofablended center.And then Isaved enough moneyto rent space andbuild out about150 stations with a serverroom.Andthensixyearslater,IwasabletobuildthiscurrentlocationthatI'minthatcanhouse300 seats.So alotof yourstudents mightthinkit's likethis. orwhatyou seewith thesenewinstantmillionairesandtheseTikTokstars.Andsometimesit'sthetortoiseandthe hare.

  13. Sometimesit'sbrickbybrick.AndyourAPstudentsdidn'tgetthereovernight.Thathadto havebeendonethreeyears.Andifyoucanletpeopleunderstandaboutbuildingon momentumandmasteringcertain stages,thenIthink theywouldbecapable ofweathering certainstormsand notbeingso hardon themselvesifthere's anysort ofsetbackor lost momentum.Andfor me,I'mvery gratefuleveryday.Andthefact thatI candelegateand promotefrom within isreally something that isamazing to me.And this shouldhave never happened. InnovativeOn-boarding:Building aUnique CompanyCulture

  14. And I might bethe only bossto ever know yourname.Alot of themtell me that.Andso I say that'sa shame.And unfortunately, I may be thelast one until you become a boss and you start doingthatsortofthing.Andsothesearethesortoffoundation trainingsthatIcando.So insteadofjustabsorbinginclassandnodding,youknowthis,theystartcontributing.Theystart contributing.And byhavingthem startingoffclass inthegameroom, notinmy class, they'replayingpinballwithmeforthefirsthalfanhour.Sonowtheyownmyname.They're relaxing,looseningupa littlebit.That'sgreat.AndthenI'm lookingforfirstdowns, not touchdowns.Ifsomebody inthe firstdayof class,if Iask themtorepeat whatI justmentioned inregardstocertainthings,theycantalkaboutthat.That'sapoint.

  15. SuccessBuilton Mentorshipand GivingBack Andso you seemy sincerity in thatI was in theirshoes one day.Andif I didn't havethe right coachesandteachers andmentors, mygood friend,there isabsolutelyno wayI wouldhave beenheretoday.Not achance.Andso successisbuilt onamillionthank yous.Andat AbingtonHighSchool,Ihaveasecondlanguagescholarship.I'vebeendoingitforthelastsix years.Angelo Barriosisa verygood friendofmine who'sthe currentprincipal.AndI'm so proudofwhathedoes.AndsoIpayfor freshmen'sbookseveryyear,graduatingsenior.And assomeonethatdidlearnthesecondlanguage,notsayingathletics,music,oranyother subjectisimportant.ButI'mtalkingaboutRichard.I'mtalkingaboutsomeonethatnever learnedasecondlanguageandreallytookto it.Andsoasonceagain,I'mgiving back.

  16. Workplace'Recess'andEmployeeWell-being Well,anyway,Igotrecessatmycompany. Sothisiswhatwehavedownstairs.Icollectpinball machines, retro arcade machines. I got an air hockeytable.Asyou see, I got a jukebox behind me.Andso inbetween theirshifts onbreak andlunch, theycan goplay gamesforfree and makefriendsandletoffsteamandrechargebatteriesandhangoutwithme.Butthat'sone thing.That's justan enjoyment-neutralenvironment here,recess, and I'mmaking ajoke and havingfun.Butlet'sbeseriousaboutthis.IcangivethemalittlebitofPhiladelphiaguilt,orI cansaythat,youknow,theyknowbetterthan that.

  17. Andyoualsoknow,Zen,thatthey'reoutofcharacter. I'veseenthemworkingwithmeforyears.Allofasudden,they'relosingtheirmindforaday. Itcouldbeaclientthatjust,thestraw thatbrokethecamel'sback,orItcouldbesomethingoutsideoftheofficethatisaffecting their performancehere.Mygoalis torechargeyourbatteries heretogiveyoujob stabilitysoyou canconfront what's happeningoutside the office. Butthis is a multi-generationalsociety.And a lotofthese youngmen andwomen maybe payingfor medicine,theirrent, takingcare oftheir families.

  18. RichardBlankhasthelargestcollectionofrestoredAmerican Pinballmachinesandantique RockolaJukeboxes inCentralAmerica makinggamification a strongpart ofCCC culture.RichardBlankistheChiefExecutiveOfficerforCostaRica’sCallCentersince2008. Mr.RichardBlankholdsabachelorsdegreeinCommunicationandSpanishfromthe UniversityofArizonaandacertificateoflanguageproficiencyfromtheUniversityofSevilla, Spain.

  19. AKeynotespeakerforPhiladelphia'sAbingtonHighSchool68thNationalHonorsSociety induction ceremony.Inaddition,enteredintothe2023HallofFameforBusinessalongside otherfamousalumni.PayingitforwardtoAbingtonSenior HighSchoolisveryimportanttoMr.

  20. Blank.Assuch,he endowsascholarship eachyearfor studentsthat planonmajoring ina worldlanguageattheuniversitylevel. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #ZenAse#TheZennurgyPodcast#RichardBlank#CostaRica#CallCenter#Outsourcing #Telemarketing#BPO#Sales#Entrepreneur#B2B#Business#Podcast#Gamification#CEO #smallbusinesschronicles#successfulquitterspodcast#Saranunezbee

  21. ZenAse,TheZennurgyPodcast,RichardBlank,CostaRica'sCallCenter, Outsourcing, Telemarketing,BPO, Nearshore,Sales, Entrepreneur,B2B, Business,Podcast,Gamification,Leadership,Marketing,Radio,Guest,Money,education, trainer,

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