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The Bizhaps podcast guest Richard Blank Costa Ricas Call Center

An inspiring story about pushing his car in the rain with a client, which turned into a memorable bonding experience. The conversation highlights the importance of vulnerability, human connections in business, and the dedication to overcoming challenges. Richard also discusses his business and the unique opportunities in Costa Rica.<br><br>The time when I turned misfortune into a memorable moment with Richard Blank.

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The Bizhaps podcast guest Richard Blank Costa Ricas Call Center

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  1. Downloadedfrom:justpaste.it/bizhapspodcast BizhapsPodcastcreatedbyAnaGonzalez.Running outofgasintherainwithRichardBlank. Aninspiringstoryaboutpushinghiscarintherainwithaclient,which turnedintoamemorablebondingexperience.Theconversationhighlights theimportanceofvulnerability,humanconnectionsinbusiness,andthe dedicationtoovercomingchallenges.

  2. Aninspiringstoryaboutpushing hiscarintherain withaclient,whichturned intoamemorable bondingexperience. Theconversationhighlightsthe importanceofvulnerability, humanconnectionsinbusiness, andthededicationtoovercomingchallenges.

  3. Richardalsodiscusseshis businessandtheunique opportunitiesinCostaRica. The time when I turned misfortune into a memorable moment with Richard Blank AnaGonzalez

  4. AnahelpsbusinessesmultiplytheirproductivitybyautomatingtheirsalesandsupportwithAI. Shehasanunrelentingpassionforlearning,constantlyseekingnewknowledgeand getting excitedby newdiscoveries. Originally fromMexico City,Ananow callsAustin,Texasherhome. Whatifyou could4x yourlead conversionswithout changinga thingin yourbusiness? That’sexactlywhatI helpbusinessesdowithmy ConversationalFunnelsatAnabots, anAI- poweredmethodthatturnseveryleadintoanopportunity,everyinteractionintoa conversion, and every business into a success story. Originallytrainedas anarchitect, Inow buildsales systemsthat neversleep,never missa lead, and always show up when your customers are ready to buy.

  5. AIisn’taboutreplacingyouoryourteam;it’saboutgivingyouthe toolstoworksmarter.The bestpartisthat youdon’tneedto beatech experttomakeit work.ConversationalFunnelsis simple,effective,andbuiltforbusinessownerswhovaluetheirtime.

  6. BeyondbuildingAI strategies,I co-hosttwo podcasts,Basic BusinessAI andBizHaps, whereI breakdowncomplexAI strategiesintosimple termsandhighlight realstoriesfrom entrepreneurs.I’malwayslookingfor freshvoices,soif you’dliketoshareyour insightsor story, let’stalkabouthavingyouonasaguest! Ifyou’dliketo knowabouthow thiscouldwork foryourbusiness, let’schat.

  7. VulnerabilityandGrowth Icouldhavedonetheeasythingandpunkedout,butIdidthetoughthingandjustsuckedit up.

  8. Andlittle didI know thatthis individualmight've been inthis situationbefore,And sothey extendedsomeempathy,gotout thereandpushedwith me.AndIcan alsotakethejokesand thejabs.That'swhatit'sallabout.Itonlygivesyoumorefoundation,morebondingandafunnysortof talkabout duringcocktails.I knewthis inbusiness.If youcan makeyourself vulnerable, my good friend,Anna, it makes you powerful.And that was one of thedays I shed some skin andactually grewas aperson. Andifyou'rejustlookingtoconnectorexplorecollaborations,I’dlovetohearfromyou!

  9. Bizhapsare quick stories ofheroic wins, hilarious losses, anda whole lot of in-between. Anythingaboutthe day-to-daygrindof aanentrepreneur:employees, customers,orweird situations. Bizhapscanbegood,bad, funny, orsad. Theycan be a bigwin, a tough loss, ora valuable lesson. They’reshort,sweet,tothepoint,anddesignedtoeducate,entertain,or inspire. OneBizhapperdaykeepsburnout away!

  10. welcometobapswe'reentrepreneursthatquickhitbidestoriesfromtheirbusiness lifethat teachentertain andInspire us togrow my nameisAnna Gonzalezand I'myour host bapsis broughtto youby anabBots we automatesales andsupport withAI so youcan closemore dealssave more money and make your team more productivevisit anab buts. to get started that'sanabbotts. a today's guest is Richard Blanc he is the CEO of Costa Rica's call center his Bish up is about thattime whenin asuit andout ofgas he pushedhis carin thering andhis clienteven helped soRichard welcome to the show let's get into your storyand I'm so happy to be with you and youraudience today so my biz have my goodness gracious about 10 years ago

  11. Iwasenjoyingasunnydaywithmy1992VolkswagenCabrioletconvertiblebutthenallofa suddenit'stherainyseasonsoyougottoputthetopuplittledidIknowIforgot thatIranout ofgas andso when Iwas going totake a clientout to dinneron Pcolognewhich is themain streetall I had todo is go downone block make it rightand I'm on thehighway well did Iknow aquarterof ablock therethe carconksout whatdo Ido I'mina suitthe guy'ssitting nextto meandI saidlisten Itook myjacket offI goI'm gonnapushthis thingyou mindsitting inthe driver'sseat and we'll get itto the gas station my buddylooks at me goes no manI'm taking myjacketofftoogetting outthereandI'mgoing tohelpyoupushthis ohmygoareyou serioushegoes absolutelythisnever happensand sointhe rainpushing itdownMain Street carsofcoursehittingpuddleson purposejusttosoakme thankyoubeepingtheworks

  12. allIknowiswhenI pulledthatthingintothe gasstationfilledherup I'mlookingattheguy I'm drenchedsuitsruinedhelooksatmeandhegoeslistenjustdropped meoffatthehotelpickedmeupa halfanhourlater afterourchange we'restillgettingdinner andIwas likemy manandso don'tkid yourselfwhenthings likethis happenyouget tosee acertainside ofyou there'scharacterduringchaosAnnaIcouldhavedonetheeasythingandpunkedoutbutIdid thetoughthingandjustsuckeditup littledidIknowthatthisindividualmighthavebeeninthissituationbeforeandsothey extendedsomeempathy gotout thereand pushedwith meand Ican alsotake thejokes and theJabsthat'swhat it'sallabout itonlygivesyou moreFoundationmore bondingandafunny storyto talk about duringcocktails oh oh yes yesI knew this inbusiness if you can make yourselfvulnerablehble mygoodfriendAnnait makesyoupowerful andthat wasoneof the daysI shed some skinand actually grew as aperson I love this phrasethat you just said ifyou canmake yourselfvulnerable vulnerableit makesyou powerful becauseyes we'renot robots

  13. Ican seehow that wasa greatbonding moment withyour clientstill client tothis dayhe's like hey what's up gas man I'm like thanksokay of course call me the gas manso uh that's just how it goes that's awesome and yeah I meanmy biggest takeaway is yes you're doing businesswithyour clientsbutyou're alsoahuman beingand iftheycan seethatit buildstrust withthem well I literallydanced in the rain andthey saw it andthey saw what happened

  14. whenthe chips were down and aclient's there and times's a tickingwhat do you do well you stepupto theplate youdo whatyou thinkis bestand andyou canlaugh aminute becauseif youcan laughit letsoff so muchSteam andI went fromlike a10 to atwo andI tookthat eight andIusedthattopush mycarbutuhit'snot thepointthepointiswe're notperfectwedon'tb a thousand Ithinkif youget ascarand you'reproud ofit orifthere isan experiencethatyou grewfrom it thenit onlymakes youbetter person andso I'mmore thanhappy to talkto youand yourtens ofthousandsofamazingfansand spillingmygutsI'mletting youknowthatithappenedto me and it may me today you tomorrow so just be prepared you know some of these things do comeupand uhwhen youdoit justcapture itdrink lifeenjoyit andthen yougetto geton Anna'samazingshow andtellyour storyabout itfantasticthanks somuchfor thatso Richard whodo youserve and howcan those peoplefind youwell I gota huge Facebookfan page of 137,000localCosta Ricantikos

  15. oncethis goes live you have so much new fans but italso gives your audience a chance a graspofthe businessprocessOutsourcing industryinCentralAmericaNorth ofPanamasouth of Nicaragua only Democratic Society in CentralAmerica nostanding army so we have a 95% literacy ratein educationAmazonHPInteloror hereand we'reknownfor ecotourismso it'sa greatplaceto beand I'vebeen herethe last24 yearsthat's awesomethank youso muchto OurGuest Richardblank forcoming in andsharing hisstory about howin asuit and outof gas hepushescarintherainandevenhisclienthelptheregreatbondingmoment. Richard’sjourney inthe callcenter spaceis filledwith twists andturns. Whenhe was27 years

  16. old,herelocatedtoCosta Ricatotrainemployeesfor oneofthelargercall centersinSan Jose.With amix ofmotivational publicspeaking stylebacked bytactful andappropriate rhetoric,Richardsharedhisknowledgeandtrainedover10000bilingualtelemarketers. RichardBlankhasthelargestcollectionofrestoredAmerican Pinballmachinesandantique RockolaJukeboxes inCentralAmerica makinggamification a strongpart ofCCC culture.RichardBlankistheChiefExecutiveOfficerforCostaRica’sCallCentersince2008. Mr.RichardBlankholdsabachelorsdegreeinCommunicationandSpanishfromthe UniversityofArizonaandacertificateoflanguageproficiencyfromtheUniversityofSevilla, Spain.AKeynotespeakerforPhiladelphia'sAbingtonHighSchool68thNationalHonors Societyinductionceremony.Inaddition,inductedintothe2023HallofFameforBusiness. GivingbacktoAbingtonSeniorHighSchoolisveryimportanttoMr.Blank.Assuch,he endowsascholarshipeachyear forstudentsthatplanon majoringinaworldlanguage atthe university level. CostaRica’s CallCenter (CCC)is a stateof theart BPOtelemarketing outsource company locatedin thecapital cityof San Jose,Costa Rica.Our main focushas been,and will always beto personallytrain eachand everyCentralAmericacall center agentso thatwe mayoffer thehighestqualityofoutboundandinboundtelemarketingsolutionsandbilingual customer serviceto smalland mediumsized internationalcompanies, entrepreneursas well asfortune 500companies.

  17. Weencourageyoutovisitoneof ourcallcentersonyournext personalvacationorbusiness tripto CentralAmerica’sparadise, CostaRica. Whileyou arehere, wewould recommendtakinganextradayofyourtriptovisitbreathtakingvirginbeaches,playgolfnexttotheocean, tryyourluckat deepseafishing, exploretropicaljungles, climbvolcanosor justrelaxin natural hotsprings. Come and see for yourself why callcenter outsourcing in Costa Rica is a perfect solutionforyour growingcompany anda powerhousein theBPO industry.

  18. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

  19. AnaGonzalez,BizhapsPodcast,RichardBlank,CostaRica'sCallCenter, Outsourcing, TelemarketingCallCentre,BPO,NearshoreContactCenter,Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing,CX,Guest,Money,B2Ceducation, BPO trainer,callcentre,contactcentre,contactcenter #AnaGonzalez#BizhapsPodcast#RichardBlank#CostaRica#CallCenter#Outsourcing #Telemarketing#BPO#Sales#Entrepreneur#B2B#Business#Podcast#Gamification#CEO

  20. https://youtube.com/shorts/Hf1i2TcUfaU https://youtube.com/shorts/MScEQSntPyo

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