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In this engaging conversation, Richard Blank, CEO of Costa Rica's Call Center, shares his insights on procrastination, personal growth, and the importance of communication. He discusses his journey from Northeast Philadelphia to Costa Rica, the challenges he faced in adapting to a new culture, and how he inspires his team to grow. Richard emphasizes the significance of creating a positive work environment and the art of effective communication, all while sharing his passion for restoring pinball machines.
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Downloadedfrom:justpaste.it/ProcrastinatorsPitstop Procrastinator'sPitstop.HostChrisAbdeyandCEO RichardBlankdiscussProcrastinationtoPurpose. Inthisengagingconversation,RichardBlank,CEOofCostaRica'sCall Center,shareshisinsightsonprocrastination,personalgrowth,andthe importanceofcommunication. Procrastinator'sPitstop:YourPlacetoRefuelforMotivationandProductivity. Joinusasweexploreactionablestrategies,inspiringstories,andexpertinsightstohelpyou overcomeprocrastinationandpowerthroughyourto-dolist.Let'sturneverypitstopinto progress!
Inthisengagingconversation,RichardBlank,CEOofCostaRica'sCallCenter,shareshis insightsonprocrastination,personalgrowth,andtheimportanceofcommunication.He discusseshisjourneyfromNortheastPhiladelphiato CostaRica,thechallengeshefacedin adaptingtoanewculture,andhowheinspireshisteamtogrow.Richardemphasizesthe significanceofcreatingapositiveworkenvironmentandtheartofeffectivecommunication,all whilesharinghispassionforrestoringpinball machines. TakeAways
-Procrastination is aself-reflection of missedopportunities. -Commitment tooneself iskeyto overcomingprocrastination. -Culturaladaptationrequirespatienceand respect. -Stayinghealthyisessentialforproductivity. -Teachingotherscanbearewardingexperience. -Creatinga fun workenvironment reduces attrition. -Effectivecommunicationisanartthatcanbemastered. -Personalconnectionsenhanceprofessionalrelationships. -Passionprojects,likepinball machines,bringjoyand fulfillment. -Empathyinleadershipfostersloyaltyandgrowth.
Empower.Inspire.AchieveYour Goals. ChrisAbdey AsaProcrastination Coach,my missionisto helpyou breakfree fromprocrastination,unlock yourfullpotential,andtakemeaningfulactiontowardalifealignedwithyourvalues.Ibelieve thateveryonehasthecapacityto overcomelimitingbeliefsandmake lastingchangestolead aproductiveandfulfillinglife. ConqueringProcrastination,BuildingMomentum Procrastinationoftenstandsbetweenusandourtruepotential.Itcanholdusbackfrom achievinggoals,managingtimeeffectively,orpursuingtheprojectswecareabout.My coachingapproach centers on practical, results-driven strategies to overcomethese barriers and keep you moving forward. YourPathtoSuccess:The Goal-GetterPrograms
Ioffertargetedcoachingoptionstomeetyouwhereyouareandkeepyouonthepathto success: Goal-Getter Momentum Program:Apowerfulmonthly program thatcombines short, daily check-ins withweeklydeepdivestobuildconsistentmomentum.Thisprogramisdesignedto keepyouaccountableandfocusedonsteadyprogresseachweek. Goal-Getter Power Hour:Adynamicgroup session whereyou’ll join other motivated individualstotackleprocrastination,setactionablegoals,andgaininsightsina supportive environment. Goal-Getter Strategy Hour:Apersonalized, one-on-one sessionfocused ondeep goal alignmentandovercomingyourunique challenges.Together,we’llcreate acustomplanto helpyou move forward with clarity and purpose.
Your JourneytoLastingProductivity I’mheretoguideyouindevelopingeffectivestrategies,buildingsustainablehabits,and rediscoveringmotivation. Together,we’ll: OvercomeLimitingBeliefs:Identifyanddismantlethementalblocksthatfuelprocrastination. CreateActionablePlans:Developpersonalizedapproachestomanagetime,setpriorities,and stayontrack,whetherthat'sbuildingabusiness,orfindingtimeforyourhobbies. SustainMotivation:Cultivatethedriveneededtotakeactionandmakelastingprogress. Withacoachingstylerootedinpositivepsychology,mindfulness,andcognitive-behavioral techniques,Isupportclientsinacompassionate,non-judgmentalspace,helpingyoudiscover yourstrengthsandachieveyourgoals. Let’stransformprocrastinationintoprogress,andmakeyouraspirationsa reality.
ExploringEmployeeRetention Challenges Sure,all'swellthatendswell,fairinloveand war.Youthenbe,you'reknownasa jumper. Sometimespeople doput thaton ablacklist andit's notto markyou, butman, weput aton of moneyin you.At least preventativemeasures could haveyou spoken tome three timespriortoquitting. Didyou evengive usa twoweeks notice? Soat leastwe cantransition inand out. Soasabusinessowner,becausealotofyouraudienceowncompaniesandare entrepreneurs,andalotofushavealsoworkedforcompanies.AndIunderstandtheworker. Thisplacesucks.I'moutofheregivingthemthebird.Youknow,it'stakethisjobsortof attitude.Butthen there'sothers thattryto scaleand grow.Anddo therightthing.Andspend theirownmoney.Andhedgetheirbet.Becausewe'rehopingthatafterthreemonths.Youmightproduceagrandforthecompany.Andthenafterlet'ssayfour,five,sixthousanddollars ofaninvestment.It'sgone.AndIdidn'tevengetachancetorecoupthat.Sothosearethesort ofhitsthatcompaniestaketoo.
Richard'sResonationwith Fritzthe Cat AndI'm excitedto diveinto that,but wedo liketo have alittle icebreakeron theshow.Andthe questionforyoutodayis,which cartooncharacterdoyouresonatethe mostwithandwhy? 1972cartoonFritzthe Cat.RalphBaschke.AlbertCrone.Absolutely.Absolutely.Thedreamer,alittlebitofthewildside,butstillhadhisinnocence.Anyway,itwasavery groundbreaking cartoon,which led the wayto a sequel,TheNine Lies of Fritzthe Cat. So hewas good enough tomake another.And anyway,I always thoughtthat wasa fun movieto throw inat aparty.
BuyingPinballMachines:APassionateEndorsement Ifyoureallyfindyourpassion,byallmeans,getyourselfabeautifulpinballmachinetoputin yourhouse.You'll bethemostpopularpersoninthename.Ilovethat.Youknowwhat?I think you'vesold me. I'm goingto go and lookfor some pinball machines.I know up hereand I knowintheU.S.too.I'veseenthem.Youcanbuythematastateauctionsometimesoryou cangetthemat,likeyousaid,differentarcades.Actually,TruckStop.IsawTruckStopwas sellingonerecentlyactuallyfor...Ithinkitwasabout500bucks,butstill. AdaptingtoCostaRica:ATransformativeExperience
Lookingleftandright,notknowinganybody.Notbeingfamiliarwithmysurroundingsorthe timingofthings.Longlinesand,youknow,Iguessrechargingyourpatience.Youcan'tbethe loudgringo.Youdon'twanttobethatguy.Youdon'twanttostartdroppingF-bombsand screaming atpeople. I'm a guest in this country.And in order not to get beat up in BoysTown at3inthemorningdoingstupidthings,Iwantedtorespectthelawsandthepeoplehereand reallyunderstandtheculture.It'sarebirthagain.Whynot?Andwe'reveryclosetothe United States.We'reonthesametimezone.It'sademocraticsocietyhere.That'snice.Ididn'tfeel threatened.Theinfrastructureisgood.Goodenough.
Youknow,youstillgottolookfortheholesinthestreetswhenyou'redriving.Andyou'rejust accustomedtothelifehere.It'smorelaidback. Butthenagain,youhavetobeon yourtoes andberesourceful.Whynot?Havea differenttasteinlife.Andsoas longasyoucanbalance thatwiththecomfortstothingsthatmakeyouuncomfortable,inconveniences,weighthe options.And so for me,it's weird, man.Youwoke up everyday and it wasvery lucid.extremelybright and vivideverything was sharperand louder you knowwhen they saystopandsmell the roses youcould live in thesame town take thesame train and youdon't see anythingit'smyfirst timei'mpointing redroofsout downherei've neverlookedat everything andanythingwithsuchintensity beforehowhowenjoyablewas thatitwasfresh everythingSo I was just sweptup in it.
Richard’sjourney inthe callcenter spaceis filledwith twists andturns. Whenhe was27 years old,herelocatedtoCosta Ricatotrainemployeesfor oneofthelargercall centersinSan Jose.
Mr.RichardBlankholdsabachelorsdegreeinCommunicationandSpanishfromthe UniversityofArizonaandacertificateoflanguageproficiencyfromtheUniversityofSevilla, Spain.AKeynotespeakerforPhiladelphia'sAbingtonHighSchool68thNationalHonors Societyinductionceremony.Inaddition,inductedintothe2023HallofFameforBusiness. GivingbacktoAbingtonSeniorHighSchoolisveryimportanttoMr.Blank.Assuch,he endowsascholarshipeachyear forstudentsthatplanon majoringinaworldlanguage atthe university level.
CostaRica’s CallCenter (CCC)is a stateof theart BPOtelemarketing outsource company locatedin thecapital cityof San Jose,Costa Rica.Our main focushas been,and will always beto personallytrain eachand everyCentralAmericacall center agentso thatwe mayoffer thehighestqualityofoutboundandinboundtelemarketingsolutionsandbilingual customer serviceto smalland mediumsized internationalcompanies, entrepreneursas well asfortune 500companies.
Weencourageyoutovisitoneof ourcallcentersonyournext personalvacationorbusiness tripto CentralAmerica’sparadise, CostaRica. Whileyou arehere, wewould recommendtakinganextradayofyourtriptovisitbreathtakingvirginbeaches,playgolfnexttotheocean, tryyourluckat deepseafishing, exploretropicaljungles, climbvolcanosor justrelaxin natural hotsprings. Come and see for yourself why callcenter outsourcing in Costa Rica is a perfect solutionforyour growingcompany anda powerhousein theBPO industry.
#ProcrastinatorsPitstop#ChrisAbdey#RichardBlank#CostaRica#CallCenter #Outsourcing #Telemarketing#BPO#Sales#Entrepreneur#B2B#Business#Podcast#Gamification#CEO #trend#trending#listennow#subscribe#podcastclip#podcastvideo#videopodcasting #podcastguest RichardBlank hired bassistGarry Gary Beers ofINXS.
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