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CA Nimsoft Monitor 6.0 N imsoft System Administrator Training

CA Nimsoft Monitor 6.0 N imsoft System Administrator Training. 211 – Day 5. Daily Agenda. Morning Custom Dashboarding Other UMP Items Discovery & Unified Services Manager Nimsoft APIs Afternoon End User Response Methods Unified Reporter Overview. Day 5 Review/Q&A. Custom Dashboards.

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CA Nimsoft Monitor 6.0 N imsoft System Administrator Training

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  1. CA Nimsoft Monitor 6.0 Nimsoft System Administrator Training 211 – Day 5

  2. Daily Agenda • Morning • Custom Dashboarding • Other UMP Items • Discovery & Unified Services Manager • Nimsoft APIs • Afternoon • End User Response Methods • Unified Reporter Overview

  3. Day 5 Review/Q&A

  4. Custom Dashboards Lesson 1

  5. Provide Quick, Easy Value to the Organization • Use UMP Dashboards to represent functional areas • Network, DBA, Systems, NOC oriented designs help • Create IT Service-friendly designs • Use common terms, units to relay insights • Leverage Templated Devices to build quickly • Producing reusable, advanced controls provides efficiency • Exposing your Performance to the World • Utilizing DMZ installations or Port Forwarding to put on the Net • Special Notes for MSPs • Distilled Content, Enhanced Management, Greater Value

  6. Dashboard Showing Critical App Status

  7. Dashboard Showing VOIP Performance

  8. Dashboard Showing Geographic Locations

  9. Dashboard Showing Geographic Locations

  10. Dashboard Showing Geographic Locations

  11. Dashboard Showing SQL Server Health

  12. Dashboard Showing Oracle Health

  13. Dashboard Showing Global VMWare Stats

  14. Dashboard Showing Global VMWare Stats

  15. Dashboard Showing Exchange Health

  16. Dashboard Showing Exchange Health

  17. Dashboard Showing Exchange Health

  18. Dashboard Showing App Delivery Chain

  19. Dashboard Showing App Delivery Chain

  20. Dashboard Showing App Delivery Chain

  21. Dashboard Showing App Delivery Chain

  22. Communicating Outside the IT Organization • Build Business Unit relevant views starts with a Business-minded approach • Incorporate Drill-in and SLA metrics while maintaining simplicity • Provide ‘Operator’ access and allow Role based login, or easier yet, LDAP! • Try to conduct Dashboard preview sessions and Q&A forums, engage the consumers

  23. Creating a New Dashboard • Dashboard Management Menu • Navigate on Current Dashboard • Export/Import Dashboards • New/Open/Copy/Delete • Current Dashboard Menu • Save/Edit/Publish • View XML Output • Creating a New (or copying existing) dashboard allows adding of Name and Description • Option to create from raw XML

  24. Creating a New Dashboard • Dashboard Management Menu • Navigate on Current Dashboard • Export/Import Dashboards • New/Open/Copy/Delete • Current Dashboard Menu • Save/Edit/Publish • View XML Output • Creating a New (or copying existing) dashboard allows adding of Name and Description • Option to create from raw XML

  25. Exercise 1 | Exercise Companion Day 5 Exercise 1 – Create a Basic Dashboard

  26. The Background – Your Canvas • Set a base Background Color • Set an Image as Static Background • Set the Dashboard Scope Height and Width to control the initial resolution of the dashboard • Choose ‘Scale to Fit’ to have the dashboard canvas scale to fit the dimension specified • Remember: The Mini-map allows manual resizing

  27. Alarm Objects • Alarm • Alarm Lines

  28. Meters • Line Map • Gauge • Numeric LED • Slider (H/V)

  29. Select Datasource • Applicable only to certain Objects • Meter Objects • Charts/Tables • Text Objects • Allows for Sources of: • QoS • NiS (or other DB Query) • Probe Request (Callback) • SLA/SLO Compliance • Will appear Blank if no valid Widget selected • Not ALL option will appear for all Widgets • Hit Apply or Drag to Widget

  30. Select Datasource • Applicable only to certain Objects • Meter Objects • Charts/Tables • Text Objects • Allows for Sources of: • QoS • NiS (or other DB Query) • Probe Request (Callback) • SLA/SLO Compliance • Will appear Blank if no valid Widget selected • Not ALL option will appear for all Widgets • Hit Apply or Drag to Widget

  31. Select Datasource • Applicable only to certain Objects • Meter Objects • Charts/Tables • Text Objects • Allows for Sources of: • QoS • NiS (or other DB Query) • Probe Request (Callback) • SLA/SLO Compliance • Will appear Blank if no valid Widget selected • Not ALL option will appear for all Widgets • Hit Apply or Drag to Widget

  32. Select Datasource • Applicable only to certain Objects • Meter Objects • Charts/Tables • Text Objects • Allows for Sources of: • QoS • NiS (or other DB Query) • Probe Request (Callback) • SLA/SLO Compliance • Will appear Blank if no valid Widget selected • Not ALL option will appear for all Widgets • Hit Apply or Drag to Widget

  33. Select Datasource • Applicable only to certain Objects • Meter Objects • Charts/Tables • Text Objects • Allows for Sources of: • QoS • NiS (or other DB Query) • Probe Request (Callback) • SLA/SLO Compliance • Will appear Blank if no valid Widget selected • Not ALL option will appear for all Widgets • Hit Apply or Drag to Widget

  34. Select Datasource • Applicable only to certain Objects • Meter Objects • Charts/Tables • Text Objects • Allows for Sources of: • QoS • NiS (or other DB Query) • Probe Request (Callback) • SLA/SLO Compliance • Will appear Blank if no valid Widget selected • Not ALL option will appear for all Widgets • Hit Apply or Drag to Widget

  35. Panel & Link Objects • Create Drill-in and Depth • Link to Custom or Dynamic Dashboards • Embed Alarm objects within Panels to Propagate Alarm Status

  36. Creating Templates • Right Click  Save as template • Configure and Customize Controls then save as Templates for future use • Effective with Meter and Slider Color Schemes are among best uses • Create Tables & Graphs with canned Queries/Configuration

  37. Charts and Tables • Try to limit use of Charts & Tables • Use Custom pages with PRD and Lists in lieu of these

  38. Table Basics • Display results of SQL Queries against NIS datastore • DataSource and Columns are customizable/configurable

  39. Chart Basics • Create simple or complex, single or multi-measurement Trend Graphs • Customize Scaling and Colors through DataSource Configuration

  40. Other Elements • Up Object – Move back to Original View (w/panels) • Image Object – Display an Image or Link to a URL • Text object – Display Caption, Link, or Variable Data • Basic Connector – Connect Objects

  41. Exercise 2 | Exercise Companion Day 5 Exercise 2 – Customize the Dashboard

  42. Building Complex Dashboards • Involve Queries, Variables with Gauges & Alarms • Use Alarms, Panels to add Depth to Dashboards and produce Drill-in • Alarm Lines provide great Communication Relationships, remember to configure Endpoints! • SLA & SLO Performance Metrics show process capability for IT Services

  43. Previewing a Dashboard • You can preview a dashboard before publishing it, but be aware that data will not be live (uses dummy data for preview)

  44. Exercise 3 | Exercise Companion Day 5 Exercise 3 – Preview the Dashboard

  45. Publishing Dashboards • Publishing Dashboards places them into production. • Publishing to the <all> ACL will present it for ALL users on the main page • Publishing to a specific ACL/Account means that only that ACL/Account relevant logins will have these be visible • You can publish to multiple ACL/Accounts

  46. Exercise 4 | Exercise Companion Day 5 Exercise 4 – Publish the Dashboard

  47. Dashboard Templates • After import, be sure to COPY then RENAME the dashboards before making any modifications • Imported name is ugly • Dashboards can’t be renamed • Import/Export Buttons on DB Menu • Export to .zip • Import from Web/.zip

  48. Exercise 5 | Exercise Companion Day 5 Exercise 5 – Import a Dashboard Template

  49. Modifying XML • Callback Syntax: <DataProbe robot="/Example_Domain/ip-0AF26A4Dhub/ip-0af26a4d" probe="/Example_Domain/ip-0AF26A4Dhub/ip-0af26a4d/nas" request="get_info" resultToken="alarm_count" pollInterval="60"> • QoS Syntax: <DataQosqos="QOS_CPU_USAGE" source="ip-0af26a4d" target="Total" probe="cdm" origin="ip-0AF26A4Dhub"/> • Export, Modify (easy to do), and then Re-import the XML of a Dashboard • Quickly multiply a set of nearly Identical dashboards

  50. Exercise 6 | Exercise Companion Day 5 Exercise 6 – Create a Dashboard from XML Export

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