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Enhancing Child Welfare Services Through Performance-Based Contracting

Explore how performance-based contracting and quality assurance systems can improve child welfare services. Learn about promoting outcomes, service quality, collaboration, and accountability. Gain insights from national surveys, stakeholder discussions, and strategic planning efforts.

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Enhancing Child Welfare Services Through Performance-Based Contracting

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  1. Performance Based Contracting and Quality Assurance: Building Systems to Support Success National Quality Improvement Center on the Privatization of Child Welfare Services

  2. Initial NAB/CB Discussions Key Informant Discussions with PCW Administrators Discussions with Stakeholder Groups Targeted Forums with Experienced States Literature Review Test innovative performance based-contracting and quality assurance systems’ ability to promote: • CW outcomes • Quality service delivery • Accountability • Collaboration

  3. Improvement Decline Note: Scores represent the standardized difference between Y1 and Y2; 0 represents no change from Y1 to Y2

  4. Preview of Things to Come: • Portrait of Private Agencies in the Child Welfare System: Principal Results from the National Survey of Private Child and Family Serving Agencies • Strategic Planning to Enhance Public/Private Partnerships: Lessons Learned from Five States’ Efforts • Special Issue of The Journal of Public Child Welfare on this work Winter 2012

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