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ONE UN PILOT RWANDA Rwanda UN Staff Townhall Meeting 9 May 2007. It will not work We have no time It is not included in the budget It is not serious Stop talking nonsense It is contrary to the rules It is too expensive We already tried It is already done What will our clients think?
We have no time
It is not included in the budget
It is not serious
Stop talking nonsense
It is contrary to the rules
It is too expensive
We already tried
It is already done
What will our clients think?
We'll talk of it another time
Let's do a market survey first
It's been working like this for 20 years
We've always done so
Let's to back to basics
We like people like you
It is politically unacceptable
You don't mean it
I've got a better idea
It is not a simple as you think
It only solves part of the problem
Even if we wanted to do it…
It is technically impossible
The computer is not powerful enough
I'd like to see his face...
You might as well say that we are closing down
It would take a lot of time
We're not in America here
You must be realistic
Well, of course
We'll not change the world
"We must keep the church at the center of the village"
There is no miracle
Let's stick to the point
People will not understand
French people think that…
Let's keep our feet firmly on the ground
We're not a lab
We're losing our way
Nothing will come of it
A bit of common sense!
While we're at it, why not...
Let's form a committee
It's not our problem
It's none of our business
They'll think we're nuts
Wait and see
There aren't all that many solutions
If ifs and ands were pots and pans there's be no need for tinkers
Let's put it in writing
We already said it
It will enrage trade unions120 WAYS TO KILL A NEW IDEA (I)
"It is impossible to fly objects that are heavier than the air“ Lord Kelvin, Chairman of the Royal Society (1895)
"Guitarists bands are dying out“ Decca Corporation, justifying the refusal to sign with the Beatles (1962)
"A 640K-memory should be enough for everyone“ Bill Gates (1981)HOW GOOD ARE WE IN JUDGING THE PROSPECTS OF CHANGES?
Change & Uncertainty
Clarity on value of ‘One UN’
Unclear vision for ‘One UN’
Reservations about resource deployment at country level
Lack of clarity on strategic prioritization process
Misalignment of team interests with reform
Insufficient / inadequate communications
(1) Based on quantitative and qualitative RWA survey responses
Source: BCG analysis
Impact on One UN Programme at Country Level
Approach: communication plan
Alignment and commitment
Appropriately targeted key messages
Clear agreement on tasks and responsibilities within UN communications team
Well informed staff, leading to alignment and commitment to change
UNCT leadership aware of 'change morale' amongst staff
Note: This curve reflects the 'classic' situation if change is well managed. In other situations the curve may evolve dramatically differently