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Doing Business With GSA. November 16, 2007. Dan McAneney Customer Service Director 215-446-5094 Daniel.mcaneney@gsa.gov. Overview of Training. GSA 101 Office of Small Business Utilization Keys to Success Marketing Strategies E-tools. GSA- Our Mission.

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Doing Business With GSA


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    Presentation Transcript
    1. Doing Business WithGSA November 16, 2007

    2. Dan McAneney • Customer Service Director • 215-446-5094 • Daniel.mcaneney@gsa.gov

    3. Overview of Training • GSA 101 • Office of Small Business Utilization • Keys to Success • Marketing Strategies • E-tools

    4. GSA- Our Mission • We help federal agencies better serve the public by offering, at best value, superior workplaces, expert solutions, acquisition services, and management policies.

    5. GSA’s Area of Support

    6. GSA FTS FAS FSS PBS

    7. About the Public Buildings Service • Manages government owned and leased space • Provides office space for over 1 million Federal employees

    8. About the former Federal Technology Service • Provides a full range of voice and data products, services, and technical support • Provides assisted procurement for the following Professional Services • Management Organization & Business Improvement Services (MOBIS) • Logistics Worldwide (LOGWORLD) • Professional Engineering Services (PES) • Financial & Business Solutions (FABS) • Advertising & Integrated Marketing Solutions (AIMS) • Language Services • Energy Management Services • Environmental Services

    9. About the former Federal Supply Service • Source for virtually every commercial product or service an agency might need • Leading e-Business enterprise and digital marketplace • Worldwide distribution system

    10. Acquisition Excellence • Priorities for use of government supply sources • Agency’s own inventory • Excess from other agencies • NIB/NISH • GSA • UNICOR

    11. Acquisition Excellence • Secure best value • Clear and explicit acquisition policies, regulations, and procedures • Improve educational/training of the federal workforce • Ensure compliance • Communication

    12. Smarter Solutions for a Better Environment • Energy Efficient Products • Safer Paints, Cleaning, and Chemical Products • Environmental Compliance Services • Waste and HAZMAT Management Services

    13. Commercial Acquisition

    14. Why use a GSA Schedule • Competition requirements have been met • Compliant with environmental and socio-economic laws and regulations • Discounts negotiated for you • BPAs save time and money • Schedule orders count towards Small Business goals

    15. General Products Solutions • Law Enforcement and Security • Industrial and Environmental • Hospitality • Testing and Analysis Products and Services • Facilities Management

    16. Professional and Management Services • Energy Management Services • Environmental Services • Language Services • Logistics Worldwide (LOGWORLD) • Management, Organization & Business Improvement Services (MOBIS) • Professional Engineering Services • Financial and Business Solutions

    17. Office Supplies and Administrative Services • Human Resources and EEO Services • Office Supplies/Services and New Products Technology • Training Aids and Devices • Shipping and Packing Supplies • Advertising & Integrated Marketing Solutions

    18. Furniture and Furnishings • Office, Special Use, Household and Quarters Furniture • Wall Coverings, Drapes, and Lighting • Packaged Furniture Programs • Office, Imaging, and Document Solutions • Comprehensive Furniture Management Services • Recreational Equipment

    19. Hardware and Facilities Maintenance • Industrial Hand Tools • Paints, Sealants, and Adhesives • Lawn and Garden Equipment • Metal Working and Woodworking Machinery • Elevator, Fire Alarm, Grounds Maintenance • Pest Control

    20. Appliances • Household and Office Appliances • Export Appliances • Generic NSNs

    21. Information Technology • IT and Telecommunication Hardware/Software • Electronic Commerce Services • Mobile and Wireless Technology • Cooperative Purchasing • SmartBUY

    22. gsa.gov

    23. Training On-Line Fsstraining.gsa.gov

    24. Office of Small Business UtilizationMission/Goal • As the General Services Administration’s (GSA) small business advocate, the OSBU will engage in strategies that provide contracting opportunities for small minority, service disabled veteran, veteran, and women-owned businesses (including small businesses located in HUBzones).

    25. For POC’s please visit www.gsa.gov/sbu(small business solutions)

    26. Source: SBA FY2006 Small Business Goaling Report

    27. Small Business Success 80% of the contracts under the GSA Schedules Program are small business. Our goal of 23% sales to small business was surpassed in 2005 and 2006 by more than 15%.

    28. Keys to Success • Determine - Your Niche • Research - Identify Competition/Benchmark • Develop - Marketing Plan • Outshine - The Competition • Quality, Design, Aesthetics… • Set Goals - Ambitious but Attainable • Measure -Develop Measurable Strategies

    29. The Marketing Plan • Research Data • Information • Strategies • Implementation • Control • Success

    30. What to ask • Do you have the authority to purchase in your office? • If yes – Do you buy (paint, light bulbs, desk)? • If No – Who does the majority of your purchasing? May I have their contact information.

    31. Business Opportunities • Office of Small Business Utilization • www.gsa.gov/sbu • FedBizOpps • www.fbo.gov • Small Business Administration • www.sba.gov

    32. FPDS New Generation • www.fpds.gov • CCR • www.ccr.gov • USA (FirstGov.gov) • www.usa.gov • SBA’s SUB-Net • http://web.sba.gov/subnet/

    33. Resources, Guides, Publications • www.gsa.gov/sbu • Forecasts of Contracting Opportunities • Subcontracting Directory • Doing Business with GSA • www.gsa.gov (marketing) • Building Our Brand (Print Standards) • GSA Logo Downloads and Guide • MarkeTips Advertising Guide

    34. Dept. of Defense – www.dod.gov Dept. of Energy – www.doe.gov National Aeronautics and Space Admin. – www.nasa.gov Dept. of Veterans Affairs – www.va.gov General Services Admin. – www.gsa.gov • Dept. of Health And Human Services – www.hhs.gov • Dept. of Agriculture – www.usda.gov • Dept. of Justice – www.usdoj.gov • Dept. of the Interior – www.doi.gov • Dept. of Education – www.ed.gov

    35. MARKETING STRATEGIES • Exceed Expectations… • Innovation • Quality • Benefits

    36. Marketing Strategies • Web Space • SBA Certification • Business Size • Multiple Contracting Vehicles • Federal Credit Cards • EFT (Electronic Funds Transfer) • Networking

    37. Optimize Opportunities • Develop Contractor Teaming Relationships • Initiate Blanket Purchase Agreements • Increase Employee Retention • Improve Customer Service • Accept Social Responsibility • Expand ConferenceParticipation

    38. Know the Difference Government Purchase Cards • May be either VISA or MasterCard • VISA cards will begin with either 4486 or 4716 • MasterCard cards will begin with 5568 • Will have the name of the person making the purchase • Order limit may vary with Authority • Prompt Payment DiscountsDo Not Apply

    39. Responding to Request GSA MAS Orders • Must Match the Scope • Work matches the SIN you were awarded • Authorized Buyers • Do not sell open market as Schedules • Identify all non-schedule items • Integrity is a Must • Random Audits identify Fraud • Consequences for Failing to Comply

    40. E-Tools

    41. www.gsaelibrary.gsa.gov

    42. Scroll down to find the product or service you’re looking for.

    43. Filter on socio-Economic status. Note: the links to GSA Advantage! and Contract Terms and Conditions for more contract information. Listing of vendors supplying products/services under the 132 8 Sub-Category “Networking.”

    44. Sort by City, State to find local vendors on this schedule. Click on the vendor’s name for more information

    45. www.gsaadvantage.gov

    46. (Total Sales to date - $2.4 Billion for 3.7 million orders)

    47. JWOD Program now AbilityOne