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E-Government In Malaysia. Presented By NIK AZMIN NIK HUSSAIN Deputy Director of EG Division Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), Prime Minister’s Department Malaysia. CONTENTS. Overview of EG In Malaysia Electronic Government Pilot Projects
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E-Government In Malaysia Presented By NIK AZMIN NIK HUSSAIN Deputy Director of EG Division Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), Prime Minister’s Department Malaysia
CONTENTS • Overview of EG In Malaysia • Electronic Government Pilot Projects • Key Challenges • Critical Success Factors • Private-Public Sectors Roles in Managing Expectations
“To transform administrative process and service delivery through the use of IT and multimedia” THE VISION OF EG
THE OBJECTIVES OF EG CATALYSE MSC REINVENT GOVERNMENT • Attract World Class Companies • Opportunities for Invention • Forum for Collaboration • Improve Connectivity • Better Access • High Quality Services • Better Process / System
THE SCOPE OF EG Government Citizens Business
THE EG ENVIRONMENT Security Operations & Support Applications – 7 Pilot Projects Change Management Network
eServices eProcurement Generic Office Environment Human Resource Management Information System Project Monitoring System II Electronic Labour Exchange EG-AG Integration EG PILOT PROJECTS ELECTRONIC GOVERNMENT PILOT PROJECTS
E-Services GOE Enables citizens & businesses to conduct transactions through a one-stop service window PMS HRMIS
E-Procurement GOE A system that allows the Government to conduct procurement activities electronically PMS HRMIS
Generic Office Environment GOE An electronic office environment to enhance productivity through better information management, communications and collaboration PMS HRMIS
Human Resource Information System GOE Provides a single interface for Government employees to perform human resource functions PMS HRMIS
Project Monitoring System II GOE An on-line end-to-end project monitoring system creating a collaborative environment for better management of development projects PMS HRMIS
Electronic Labour Exchange GOE Provides a one-stop centre for labour market information and systematic matching of job seekers to job vacancies PMS HRMIS
Information Privacy & Security Reengineering and Streamlining of Current Processes and Procedures Managing Diverse Technologies & Obsolescence
Integration & Interoperability of EG with Other Flagship Applications & Legacy Systems • Human Resource Requirements • Managing Change • Funding
Administrative mechanism • Legal framework • Common infrastructure • Leadership and shared vision • Active Communication and Collaboration
Balancing e-Govt’s objectives vis-a-vis Business/Citizens expectations Shifting paradigms for Government & Private Sector Businesses Reaping the outcomes of eCommerce via eGovernment