Understanding How People Change: A Diversity Issue. Living In / Living With Diversity Mary Lynn Manns Department of Management & Accountancy. Common misconceptions of change leaders. Policies will address most of our issues Laws & rewards treat symptoms, not the underlying causes
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Living In / Living With Diversity
Mary Lynn Manns
Department of Management & Accountancy
knowledge – persuasion – decision – implementation – confirmation
[Guru on Your Side]
Manns & Rising (2005) Fearless Change: Patterns for Introducing New Ideas