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9. TF-PR, TF-MSP. TF-MSP: Task Force on Management of Service Portfolios Follow-up of TF-LCPM ( “ Task Force on Life Cycle and Portfolio Management ” ) – it started in February 2008, for two years

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9 tf pr tf msp
9. TF-PR, TF-MSP

  • TF-MSP: Task Force on Management of Service Portfolios

    • Follow-up of TF-LCPM (“Task Force on Life Cycle and Portfolio Management”) – it started in February 2008, for two years

    • Main task: “to promote collaboration between research and education networking organisations in Europe in the area of management of service portfolios” (TF-MSP ToR)

    • This includes “to look at the common organisational aspects of finding, developing and introducing new services, supporting them during their production phase and eventual withdrawal” (TF-MSP ToR)


9 tf msp task force on management of service portfolios
9. TF-MSP – Task Force on Management of Service Portfolios


9 tf msp task force on management of service portfolios1
9. TF-MSP – Task Force on Management of Service Portfolios

  • Recent TF-MSP Meeting (Zurich – 29 & 30.09.2008)

    • TF-MSP session: It dealt with subjects like

      • Customer segmentation and serving new user groups

      • Identifying new services and new opportunities for collaboration not covered by GN2 or other TERENA TF (e.g., video delivery and spam filtering)

      • Exchange of best practices in the introduction of services and possible collaboration (e.g., introduction of eduroam)

      • Cost models and cost allocation & relation to tariff models

      • Over-provisioning of networks

    • Joint TF-MSP / TF-PR session: Looking for synergies, e.g.,

      • Joint deliverables (List of projects?)

      • Assessment of user needs & service introduction

      • Impact of free-services

      • Cooperation with NRENs outside TERENA

      • Making the case for NRENs


9 tf msp task force on management of service portfolios2
9. TF-MSP – Task Force on Management of Service Portfolios

  • Next TF-MSP Meeting: Amsterdam - 03 & 04.02.2009

  • Plan to increase activity during meetings: monthly surveys

    • NREN views in relation to serving new customer groups

    • Identification of new projects and collaboration possibilities

    • NREN Acceptable Use Policies

  • Important point for the future: coordination with GN3 Activity on Partner Service Promotion

    • GN2 spurred good coordination among technical teams, but not among NREN service portfolio managers

    • This could be improved through TF-PR, but certainly also through TF-MSP

    • Need to identify right people at NRENs involved and to set u adequate environment for increased cooperation


9 tf pr tf msp1
9. TF-PR, TF-MSP

  • TF-PR: Task Force on Public Relations

    • Meeting in Zurich (29 & 30.09.2008 – including joint session with TF-MSP), - back to back with GN2 PR Meeting (01.10.2008)

    • Review of deliverables, new market for publications, round-table, etc.

    • Main topic: Partner Service Promotion (PSP) & cooperation in this field through TF-PR

      • TF-PR TERENA Officer (Laura Dunford) is the PSP Leader

      • Main idea: promote take-up of GN3 services through cooperation with NRENs

      • Scope for cooperation in this task and others with TF-MSP


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