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Agenda. Joint session Domestic & EMEA Custom updates Marketing CRM News in Operation News in R&D Demo C ustom P ower T ool Demo CePrinterSet 7.45 pm Meeting point at San Marco’ s bar and dinner at “La Collina di Nando”

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    1. Agenda • Joint sessionDomestic & EMEA • Custom updates • Marketing • CRM • News in Operation • News in R&D • Demo CustomPowerTool • Demo CePrinterSet • 7.45 pm Meeting point at San Marco’s bar anddinner at “La Collina di Nando” • Tomorrow Morningonly EMEA at 9.00 amMeeting point at Pontetaro Offices

    2. 662 CUSTOMERS 16 OFFICIAL DISTRIBUTORS 39 CUSTOMERS TURNOVER OVER 100.000€/Y ’14 TOP PROJECTS WON SISAL LOTTERY ITALY 3’800’000 CNAM UNEMPLOYED OFFICE FRANCE 1’300’000 TOMRA RECYCLING MACHINE NORW 1’300’000 OBB AUSTRIAN RAILWAYS 700’000 SLOVENIAN LOTTERY 700’000 GILBARCO PETROL STATION BELGIUM 400’000 SIGMA ITALIAN SUPERMARKETS 500’000 PARCEL MACHINE LATVIA POST 500’000 ATM BANK OF IRAN 600’000 BMW EMPLOYEE KIOSK GERMANY 300’000 RADIOMETER BLOOD ANALYSIS 300’000 TVM FOR POZNAN POLAND 200’000

    3. ‘15 TOP PROJECTS NATIONAL LOTTERY RSA 11’000’000 INDRA VOTING SYSTEM SPAIN 2’800’000 AWP NEW SLOT ITALIAN LAW 2’500’000 SISAL LOTTERY ITALY 1’500’000 ITALIAN POST OFFICE – QUEUE SYSTEM 1’300’000 NEW MARKET M-POS 800’000 ITALIAN POST OFFICE - ATM 500’000 TOTAL ERG PETROL STATION TENDER 400’000 NATIONAL RAILWAYS GREECE 400’000 PUBBLIC TRANSPORT MILAN ITALY 200’000 INPECO BLOOD ANALYSIS 200’000 SISAL BETTING KIOSK 200’000 CIRSA BETTING KIOSK 200’000 LIDL GERMANY COUPONING KIOSK 200’000 FREE SIM CARD KIOSK IN FRANCE 200’000 BOSH GAS CAR ANALYSIS 200’000 AUSTRIAN BANK NEW ATM KIOSK 100’000 TVM FOR BUDAPEST CITY HUNGARY 100’000 ROMANIA POST OFFICE 100’000 STIMARE FOR OMNITICKETS 110’000 AM TOTE UK 100’000

    4. Marketing - Exhibitions CUSTOM Presence Visited Total 8 20 Leads 465 82 NEXT EXHIBITIONS: -> ELECTRONICA MUNICH -> ICE LONDON -> INTERTRAFFIC ISTANBUL -> UITP MILAN

    5. R&D • Migration to the new MICRO generations • From the historic Samsung S3 Arm9 of 220 dmips, we have 4 lines with CPUs more performing: • Freescale IMX6 High-end terminals (latest generation of smartphones) • Freescale IMX25 10” terminals, high-end fiscal, .. • Renesas RX71 Future KPM3xx, .. • Renesas RX64 New Parking & Kube VP, ..

    6. Custom PowerTools Advantages for the developer: It doesn’t have to study the commands manual Easy and fast construction of the ticket It reduces the developing times from 10 to 1 Optimize: matching of fix and variable fields The graphic part and the programmation part are divided: > the marketing graphic designer studies the ticket layout as he prefers > the programmer takes the layout made by the marketing and simply adds three sw lines (upload file, change variable fields, print) NB: any printer can print any content (font / barcode) because the layout islike an image!

    7. CePrinterSet From today with CePrinterSet you can also update the fonts and the firmware of your Custom printer! Thanks to the fonts editor inside the software it is possible to modify and customise the fonts for a perfect printing… Other than update logos with a simple drag & drop and arrange the set-up paramenters. Saving all in the fconfiguration file you can CLONE THE PRINTER!! Ideal for production! With a unique software you can do everything! Delete FontMake, LogoMake and UPG Important: it avoids confusion during the set-up because it shows only the features that the printer supports! Now also with wi-fi connection

    8. Marketing USB Pen: Ghost Customers New Brochures Presentations Products’ Pictures New Videos New Leads’ Excel Form

    9. Marketing About 50 marketing and technical videos available !! Custom Channel

    10. Thank you for your attention World Headquarters CUSTOM S.p.A. Via Berettine, 2 - 43010 Fontevivo Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 Logistics Hub Via Lisbona, 5 43010 Interporto di Fontevivo, Parma ITALY www.custom.biz

    11. Agenda • 9.30 am EMEA - Results, Budget, Strategies • h. 10.30 am Coffee break • h. 10.45 am Continuation and conclusionofEMEA meeting • 1.00 pm Lunch at “Culatelleria”

    12. 2014 Results

    13. Ghost & New Customers

    14. Feedback

    15. Marketing Last 6 months leads POTENTIAL LEADS AND GHOST CUSTOMERS: FEEDBACK WITHIN 2014/11/30 THANK YOU !

    16. Design in COMPARISON September 2013 > 2014

    17. Design in 2015

    18. Budget 2015 BGT ‘15 > 11,0 Mil/€

    19. Strategy • TENDERS: TRANSPORT & LOTTERY • Maincountriesprojects are in thistwomarkets • 40% of the Turnover arrivesfromhere • PANEL & MOBILE • We don’t sell PANEL & MOBILE > Weneednewspecializeddistributors • 2/3 distributors. specialized in their specific market : • KIOSK • OEM • MOBILE • Target: More power on the fieldto cover more markets. • Eg. Spain: new “onlyoem” distri > after 4 monthswehad + 30% brandnewopportunities

    20. Thank you for your attention World Headquarters CUSTOM S.p.A. Via Berettine, 2 - 43010 Fontevivo Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 Logistics Hub Via Lisbona, 5 43010 Interporto di Fontevivo, Parma ITALY www.custom.biz