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Business English

Business English. Lesson Five. MA 兩字開始在 金融業 普及 儲備幹部 Management Associate 不過一樣是徵儲備幹部，在滙豐銀行稱 MT (Management Trainee ），渣打銀行則是 GA （ Graduate Associate ）。. Lesson 5. 5.A Activity 2: pair up and 連連看 Activity 3: 聽 CD 1 st time

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Business English

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  1. Business English Lesson Five

  2. MA兩字開始在金融業普及 • 儲備幹部Management Associate • 不過一樣是徵儲備幹部，在滙豐銀行稱MT (Management Trainee），渣打銀行則是GA（Graduate Associate）。

  3. Lesson 5 • 5.A • Activity 2: pair up and 連連看 • Activity 3: 聽CD 1st time • Activity 4: 聽CD 2nd time (如果第一遍完全聽不懂的同學 請第二便直接看 p. 149 之 Tape script) • Activity 5：pair up and 練習 File 8.A & File 8.B(p.129 & p.139) • 互問 • What is this key for? • How do I….?

  4. 5 B • Activity 2：Telephone problems • all the lines are busy • the number hasn’t been recognized (incorrect dialling or a number that doesn’t exist). • a telephone queue (wait for 3 minutes) • voicemail (answering machine) • a menu- held in a queue

  5. 5 B • Activity 3 • 1: Jane Spencer: The lines are busy. • Which department? Did Misha leave a message? • 2: Clive Reed: in a meeting • What ‘s Misha’s phone number? • 020 7285 345 893 • 3: Brian French: is away on holiday • What’s Misha’s main message? • Postpone the meeting, and ask Mr. French to call Mr.Kramer to fix up a new date.

  6. 5 B Activity 7 1 st: Pair up 10. A & 10. B B: Microsoft, How can I help you? A: hi, I am trying to contact Mr. Alex Kramer. B: which department? A: Human Resources B: hold the line please. …I am sorry, Mr. Kramer is not in his office right now. A: Can I leave a message? B: sure A: This is Judy Chen calling and my phone number is 080-123-698. B: (you can ask question) 各練習課本上的一個名字 & 自己名片上的名字 電話

  7. Cover Letter • 為正式商業文書 • 勿太口語或誇張 • 注重格式

  8. Cover Letter • 稱　謂(Greetings) • 對收信人之尊稱；稱呼之第一個字母需大寫。 • Dear Sir: • Dear Madam: • Dear Sir/Madam: • To Whom It May Concern: • To the Sales Manager: • ATTN: Purchasing Department • Dear Mr. Richards: • To Ms. Peters:

  9. Cover Letter ─ Sincerely yours, ( 敬上 ) ─ With thanks in advance for your kind attention, ( 預先謝謝您的關心 ) ─ Kindest regards, ( 敬上 ) ─ Hope to receive your reply, ( 期待您的回覆 ) ─ Please let me know, ( 請讓我知道 ) ─ Yours truly, ( 敬上 ) ─ Very truly yours, ─ Thanks very much for your help, ─ ( 非常謝謝您的幫助 ) ─ Best Wishes, ( 最佳祝福 ) ─ Cordially, ( 敬上 ) 恭維結語 (Complimentary Close) 相當中文之「敬上」，如： ─ Looking forward to hearing from you soon, ( 期待您的快速回音 ) ─ Thanks and best regards, ─ ( 感謝與問侯 ) ─ Yours sincerely, ( 敬上 ) ─ Yours faithfully, ( 敬上 ) ─ Thanking you for your time and atteation, ( 謝謝您的時間與關心 ) ─ Sincerely yours, ( 敬上 ) ─ With thanks in advance for your kind attention, ( 預先謝謝您的關心 )

  10. Cover Letter • Have a vacancy for marketing manager. • Consider someone for a marketing manager position. • Consider someone for a marketing manager.

  11. Cover Letter • It would be highly appreciated that… • I would highly appreciate that… • It would be highly appreciated if you can grant me an interview opportunity. • I would highly appreciate if you can meet with me in person.

  12. Cover Letter • Enclosures • 信件左下角 簽名下方隔一行 • Enc • Encs

  13. 期中考 • 5/3 交 cover letter & resume • We will watch the movie with English subtitle after the midterm. (I suggest you to study the script first or watch the movie first)

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