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Technology Means Business (TMB)

Technology Means Business (TMB). Mary Cunningham Training Director About IT Ltd. What is Technology Means Business?. It is a new scheme designed to improve UK small and medium sized enterprise competitiveness through the effective use of information and communications technology.

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Technology Means Business (TMB)

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  1. Technology Means Business (TMB) Mary Cunningham Training Director About IT Ltd

  2. What is Technology Means Business? It is a new scheme designed to improve UK small and medium sized enterprise competitiveness through the effective use of information and communications technology About IT Ltd

  3. The purpose of TMB • Under-performance of UK SME’s • 40% of firms experiencing problems finding the right kind of expert IT advice • UK’s SME’s are behind those in rest of Europe and Far East Does Technology Mean Business (IoM Sep 2000) About IT Ltd

  4. How? … • Establish an accreditation scheme for those providing small businesses with ICT advice • Create a national network of accredited advisers • Establish a recognisable ICT advice channel for small and medium sized businesses About IT Ltd

  5. Value - WIIFM factor • enhance our status and • help to clarify for our clients our approach, abilities and credibility. Initially observed Technology Means Business (TMB) in October 2000 and identified it as being a valuable accreditation which would: About IT Ltd

  6. Bridging the Skills Gap ICT Business Advice Technology Means Business About IT Ltd

  7. TMB & the Accreditation Process • Competence-based qualification delivered through approved centres using web-based tools and an assessment system. • It assesses both knowledge (in 3 areas) and performance (skills of the adviser). About IT Ltd

  8. Performance – Adviser Skills • Unit 1 Establish and maintain the capacity to act as an ICT adviser to SME’s • Unit 2 Enable clients to identify the potential of ICT to contribute to the competitiveness of the business Plus evidence for one of the following: • Unit 3Enable the client to plan an ICT intervention • Unit 4 Enable the client to implement an ICT intervention • Unit 5 Evaluate and review the outcomes of an ICT intervention Candidates are required to demonstrate their ability against three units of performance: About IT Ltd

  9. The 3 Knowledge Areas SME Knowledge ICT Knowledge and Orientation Business Application of ICT About IT Ltd

  10. Knowledge is assessed in two ways: • A knowledge test (which has to be retaken every year) – the Standard changes every year – need to get 60% to pass. ICT Knowledge and Orientation SME Knowledge About IT Ltd

  11. Knowledge is assessed in two ways: • Evidenced in the candidates work – through observation, questions and answers in interview, written work produced, personal statements. Business Application of ICT About IT Ltd

  12. What Quality measures are in place? About IT Ltd

  13. Each TMB Centre must have: • Qualified Tutor/Assessors (with appropriate awards) • Centre Verifiers (with Verifier awards) • An Agency Verifier who approves all TMB Advisers against the national Standard • Internal Quality Control measures About IT Ltd

  14. All evidence will be assessed to ensure that it is: • Valid – relevant to the standard being assessed • Authentic – the work of the candidate and not somebody else’s • Current – candidate is demonstrating competence now and in the future • Sufficient – quantity of evidence or frequency is checked for • Reliable – same judgements are reached by different tutors/assessors About IT Ltd

  15. Re-accreditation Process • Each year the adviser has to re-sit the Knowledge Test for the current Standard • Each year the adviser has to submit a case-study questionnaire on one client from that year About IT Ltd

  16. The Audience General Business Adviser ICT Adviser ICT Adviser Advisers who want accreditation Business Adviser About IT Ltd

  17. How long does it take • A period of 3 to 6 months is usually sufficient – it depends on your day to day opportunities to provide advice to SME’s. Some have achieved it in a much shorter time frame – some longer. About IT Ltd

  18. So how do I begin? About IT Ltd

  19. Beginning Stage • Register with a centre • Invited to an Induction Day – introduced to the TMB Standard – the website - the way the assessment will be conducted • Review your current work, client base and accomplishments – Accreditation of Prior Learning (APL) built in to the programme • Initial Diagnostic – Contract drawn up between adviser and assessor detailing all the elements of the Standard and the evidence in existence and assessment methods to be used. Option will be registered here. • Personal Development Plan with timescales drawn up from the gaps in knowledge / performance sections – learning blocks identified and signposted to About IT Ltd

  20. Working Stage • Candidate prepares portfolio of evidence – can be paper-based and online • Attend learning blocks (optional) • Candidate sits knowledge exam at centre • Tutor/Assessor – contacts candidate to assist if necessary and arrange observation • Candidate observed (at least once) • Candidate submits final portfolio to tutor/assessor at centre About IT Ltd

  21. Final Stage • Candidate presents portfolio to tutor/assessor at a final interview (approx 2 hours). • Tutor/Assessor submits portfolio for accreditation • Centre Verifier verifies the assessment process to ensure that tutors are assessing properly and consistently • Agency Verifier verifies Centre Verifiers – once all this has been completed the Tutor/Assessor can inform the candidate of the achievement of the accreditation. About IT Ltd

  22. Costs • Initial Registration = £650.00 • Includes attendance at TMB Induction • Cost of TMB Registration £150 – access to the website • Training Needs Analysis for knowledge areas • Initial Diagnostic for Performance areas • One to one mentoring and signposting to relevant resources • Personal Development Plan • Introduction to Web site tools • One Knowledge Test About IT Ltd

  23. Costs • Final Stage Costs = £495.00 • One to One support • Observations in the field • Access to TMB E-group • Assessment of portfolio of evidence • Final Interview (approx 2 hours) • Verification of evidence • Total Cost of TMB accreditation= £1145.00 About IT Ltd

  24. Our Centre’s Added Value About IT Ltd

  25. Adviser Personal Skills About IT Ltd

  26. A Framework for Integrated Business Interventions in SME’s About IT Ltd

  27. Financial Management of SME’s About IT Ltd

  28. The role of ICT in the workplace About IT Ltd

  29. Networks and their uses in SME’s About IT Ltd

  30. Internet Technologies, E-commerce and Telecommunications About IT Ltd

  31. Course Outlines • Course Outlines are available to take away • Cost on all About IT TMB courses is £100 per delegate per day • Timetable of dates for courses also available About IT Ltd

  32. What are the long-term benefits to a TMB Adviser? About IT Ltd

  33. Benefits to Advisers • Tools for use with SME clients • Materials and resources to assist you to become accredited • Latest product news and developments in business advice • Networking with other advisers • Regular member updates About IT Ltd

  34. Benefits to Advisers • Hot links to key organisations • Inclusion in the online register of accredited advisers • Use of TMB brand • Continuous development programme About IT Ltd

  35. Value to SME’s • Quality of advice – Client is aware that our knowledge is current, i.e. upgraded and tested for yearly • Consistent – application of knowledge to improving SME performance is assessed yearly • Increasing the understanding of the role of ICT in an SME – accreditation that matches business knowledge with ICT knowledge. About IT Ltd

  36. Values to SME’s • A full awareness of ICT integration rather than just adoption of ICT – being able to plan and implement an ICT solution, e.g. utilising telecommunications and desktop applications to control and improve business processes - “You shouldn’t be saying ‘buy a computer’ but asking what the business needs”. • Identify future potential of full integration and utilization of ICT to develop the business further. About IT Ltd

  37. Value to SME’s • Being part of a network of expert advisers • Assisting the business to manage the process of change – ‘quick fix’, tinkering, radical, incremental • Strengthening business sustainability • Improving competitiveness of SME’s About IT Ltd

  38. What to do now? • If you are interested in the TMB programme I invite you to share questions with About IT on any aspect of the TMB programme. • 10 minutes About IT Ltd

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