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THIRD CITIZEN REPORT CARD

THIRD CITIZEN REPORT CARD. ON CIVIC SERVICES IN BANGALORE. KEY CITY AGENCIES. BMP - Municipal Corporation BESCOM - Electricity BWSSB - Water Supply Board BDA - Land Development Authority BMTC - Metropolitan Transport Corporation BANGALORE POLICE BSNL - Telecom Department

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THIRD CITIZEN REPORT CARD

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  1. THIRD CITIZEN REPORT CARD ON CIVIC SERVICES IN BANGALORE

  2. KEY CITY AGENCIES • BMP - Municipal Corporation • BESCOM - Electricity • BWSSB - Water Supply Board • BDA - Land Development Authority • BMTC - Metropolitan Transport Corporation • BANGALORE POLICE • BSNL - Telecom Department • RTO - Motor Vehicle Licensing • GOVERNMENT HOSPITALS

  3. OVERALL SATISFACTION 2003 General Households **In infrastructure, satisfaction with BDA is still higher.

  4. OVERALL SATISFACTION 2003 Slum Households

  5. COMPARING AGENCIES OVER TIME 2003

  6. PROBLEM INCIDENCE General Households

  7. PROBLEM INCIDENCE Slum Households

  8. STAFF BEHAVIOUR General Households

  9. STAFF BEHAVIOUR Slum Households

  10. CORRUPTION

  11. OVERALL SATISFACTION General Households

  12. OVERALL SATISFACTION Slum Households

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