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Collaborative Document Management Framework & Web 2.0 Strategies for Libraries

Collaborative Document Management Framework & Web 2.0 Strategies for Libraries

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Collaborative Document Management Framework & Web 2.0 Strategies for Libraries

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  1. Collaborative Document Management Framework &Web 2.0 Strategies for Libraries Olivier Charbonneau Associate Librarian, Concordia University Montreal www.culturelibre.ca IFLA M&M Pre-Conference Stockholm 2010

  2. Outline (1) Web 2.0 and Marketing (3) CDMF Agents, Documents Linking Writing Consuming Exchaning (2) Web 2.0 Tools Blogs Wikis Social Networking Content Hosting/Sharing (4) Conclusion: Shocking question!?! IFLA M&M Pre-Conference Stockholm 2010

  3. (1) Web 2.0 and Marketing Both are communication and in the context of engaging patrons: Marketing is an objective (What?) “Web 2.0” is a process or set of tool (How?) IFLA M&M Pre-Conference Stockholm 2010

  4. Web 2.0 ™ Tim O’Reilly User Generated Content Collaborative Web Participative Web IFLA M&M Pre-Conference Stockholm 2010

  5. 6 pillars of Web 2.0 Karen A. Coombs, Computers in Libraries (2007): • Radical decentralization • Small pieces loosely joined • Perpetual beta • Remixable content • User as contributor • Rich user experience IFLA M&M Pre-Conference Stockholm 2010

  6. Will we ever let patrons get involved in a library’s key messages? The formal constraint of Web 2.0 implies that the user is responsible for her information environment IFLA M&M Pre-Conference Stockholm 2010

  7. Will we ever let patrons get involved in a library’s key messages? Controlling the message and Web 2.0 don’t mix The formal constraint of Web 2.0 implies that the user is responsible for her information environment IFLA M&M Pre-Conference Stockholm 2010

  8. (2) Web 2.0 Tools Blogs Wikis Social Networks Content Hosting/Sharing IFLA M&M Pre-Conference Stockholm 2010

  9. Of a post… (constructivist approach) IFLA M&M Pre-Conference Stockholm 2010

  10. Web 2.0 Variables 1: Authorship: “authentic” vs. “edited” Access: “open/free” («libre») vs. “closed” But the closer you get to “edited” and “closed” tools, the further you are from Web 2.0 IFLA M&M Pre-Conference Stockholm 2010

  11. (2) Web 2.0 Tools Is there a common thread? Blogs Wikis Social Networks Content Hosting/Sharing IFLA M&M Pre-Conference Stockholm 2010

  12. Source: Wikipedia IFLA M&M Pre-Conference Stockholm 2010

  13. Of a post… (constructivist approach) IFLA M&M Pre-Conference Stockholm 2010

  14. Web 2.0 Variable 2: The fundamental elements of all these tools are the “post” and the “person” IFLA M&M Pre-Conference Stockholm 2010

  15. (3) Collaborative Document Management Framework Conceptual understanding of Web 2.0 tools IFLA M&M Pre-Conference Stockholm 2010

  16. Collaborative Document Management Framework (CDMF) © 2008, Olivier Charbonneau IFLA M&M Pre-Conference Stockholm 2010

  17. Collaborative Document Management Framework (CDMF) - explained Writing Linking Conversations or exchanging Documents Consuming Agents © 2008, Olivier Charbonneau IFLA M&M Pre-Conference Stockholm 2010

  18. Collaborative Document Management Framework (CDMF) - examples Posting / voting (new authority measure) Pages in a Wiki / Linking Blogs trackbacks / Wiki discussions Using Posts (new authority measure) Posts Social Networks © 2008, Olivier Charbonneau IFLA M&M Pre-Conference Stockholm 2010

  19. (4) Shocking Web 2.0 Question!?! How many Internet sites or catalogues (“web presences”) does a library need? IFLA M&M Pre-Conference Stockholm 2010

  20. The usual answer: 1 A very modernist approach, the “perfect” or omniscient website, where everything is organized with a formal ontology IFLA M&M Pre-Conference Stockholm 2010

  21. The usual answer: 1 NOT WEB 2.0 !! (lets try something a bit more post-modern) A very modernist approach, the “perfect” or omniscient website, where everything is organized with a formal ontology IFLA M&M Pre-Conference Stockholm 2010

  22. The imperfect Web 2.0 answer: n where “n” is the distinct number of classes of users, allowing for classes of 1, which leads to infinity IFLA M&M Pre-Conference Stockholm 2010

  23. The formalist Web 2.0 answer: 0 Only in this case will the user truly be in charge of her information environment; Full disintermediation and dematerialization IFLA M&M Pre-Conference Stockholm 2010

  24. The formalist Web 2.0 answer: 0 My favorite! (Libraries have one website too many) Only in this case will the user truly be in charge of her information environment; Full disintermediation and dematerialization IFLA M&M Pre-Conference Stockholm 2010

  25. Beware of the technological imperative Don’t ask how you should use technology, but if this technology aids your “business processes” or “marketing goals” IFLA M&M Pre-Conference Stockholm 2010

  26. A moment of zen… and the end. Olivier Charbonneau, BCom, LLM Associate Librarian, Concordia University o.charbonneau@concordia.ca www.culturelibre.ca IFLA M&M Pre-Conference Stockholm 2010