1 / 13

Chapter 1 Overview: Introduction to the Field

Chapter 1 Overview: Introduction to the Field. Operations Management Why Study Operations Management? Production System Defined Types of Transformations Objectives of Operations Management Goods Versus Services Plan of the Course OSCM Jobs OSCM Placement and Salary Statistics.

phyre
Download Presentation

Chapter 1 Overview: Introduction to the Field

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Chapter 1Overview: Introduction to the Field • Operations Management • Why Study Operations Management? • Production System Defined • Types of Transformations • Objectives of Operations Management • Goods Versus Services • Plan of the Course • OSCM Jobs • OSCM Placement and Salary Statistics

  2. What is Operations Management?Formal Definition Operations management (OM):

  3. OM involves management of the entire system that produces a good or service

  4. Why Study Operations Management? Operations Management

  5. What is a Production System?Defined Aproduction systemuses resources to transform inputs into some desired outputs.

  6. Types of Transformations • Physical-- • Locational-- • Exchange— • Storage— • Physiological-- • Informational--

  7. The 4 Objectives of Operations Management Core services: basic things that customers want from products they purchase.

  8. Goods Versus Services GoodsService • Tangible product • Consistent product definition • Production usually separate from consumption • Can be inventoried • Can be resold • Some aspects of quality measurable

  9. Goods Versus Services – cont’d GoodsService • Low customer interaction • Product is transportable • Site of facility important for cost • Often easy to automate

  10. 75 25 50 100 75 0 100 50 25 Goods Contain Services & Services Contain Goods Automobile Computer Installed Carpeting Fast-food Meal Restaurant Meal Auto Repair Hospital Care Advertising Agency Investment Management Consulting Service Counseling Percent of Product that is a Good Percent of Product that is a Service

  11. Plan of This Course 1. Gaining a competitive advantage - strategy, project management 2. Product Design and Process Selection - goods, services, quality, analysis 3. Supply Chain design - JIT, ERP, electronic commerce, supply chain strategy, capacity management 4. Planning and controlling the supply chain - forecasting, aggregate planning, MRP, inventory management, TOC

  12. Where Are the OSCM Jobs? • Technology/methods • Facilities/space utilization • Strategic issues • Response time • People/team development • Customer service • Quality • Cost reduction • Inventory reduction • Productivity improvement • Supply chain analyst/management

  13. OM Salaries http://www.bus.iastate.edu/Careers/Salary/salary_summary.asp http://www.bus.iastate.edu/Careers/Annual_Report/Documents/06-07_Annual_Report.pdf#page=18

More Related