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Postal E Banking: a Priority in National E-Transformation. Dr. Asya Rudkovskaya Kishinev, March 12, 2009. 7. 6. 5. 4. 3. 2. 1. ICT Usage Correlates to Global Competitiveness. Germany. Japan. U.S. Egypt. Canada. U.K. Italy. France. China. ICT Usage Index. Russia. Moldova.

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slide1

Postal EBanking:

a Priority in National E-Transformation

Dr. Asya Rudkovskaya

Kishinev, March 12, 2009

slide2

7

6

5

4

3

2

1

ICT Usage Correlates to

Global Competitiveness

Germany

Japan

U.S.

Egypt

Canada

U.K.

Italy

France

China

ICT Usage Index

Russia

Moldova

Global (Growth) Competitiveness Index

Source: The Global Information Technology

Report 2005-2006, World Economic Forum

slide3

Key Challenges: Network Readiness

Networked Readiness Index

Rank

Country

1

4

9

18

47

67

76

91

96

Denmark

USA

United Kingdom

Israel

Jordan

Azerbaijan

Indonesia

Georgia

Moldova

Source: World Economic Forum Report 2008

slide4

Evolution towards E-Services

Long term goal of almost all e-government initiatives. constituents. Government & services fully available to population

Transformation

Increased growth and competitiveness

Self-Service applications. Opportunities to develop cross-agency services

Transaction

Provide basic interactivity through forms and email

Interaction

strategy, processes and technology

Post information on the internet

Presence

Individual stages may be skipped, but Transition is typically a stepping stone to Transformation

Transitioning into the stage of Transaction through Postal eBanking

why postal e banking
Why Postal eBanking?

Improve productivity

Modernize accounting processes with effortless electronic applications and improved funds availability.

Reduce administrative expenses

Eliminate manual paper work by moving routine accounting tasks automatically online.

Increase financial security

Manage financials in a security-enhanced environment. Increase protection through check comparison, and automated transaction matching and more.

Manage financials more effectively

Reduce errors by reforming manual data entry and cash application through automation of all banking activities and electronic interaction.

Bridge the rural gap

Utilizing the existing superbly deployed postal offices, banking services are made available uniformly & nationwide. Increased availability results in increased opportunity.

Increase employment

Case-studies suggest postal eBanking improves postal worker environment and generates hundreds of new positions.

Encourage savings

Postal eBanking is considered a low-cost initiative resulting in vast improvement to general public’s financial culture

Boost Growth

With higher accessibility to financing and increasing use of ICT platforms – local productivity rises.

Benefits toNational Economy

Benefits toPostal Bank

slide6

BRAZIL

POSTAL BANKING Case-Study

2005

2000

2001

2004

100%

municipalities had access to services (31% served exclusively by bank correspondents)

1.5M

29%

Of the municipalities in Brazil had no bank services.

Postal

Banking

accounts

The right to provide banking services through post offices in Brazil was granted to Banco Bradesco.

  • Vast improvement to general public’s financial culture and accessibility
  • Mending of the disproportionate social and economic development between the cities and the villages

IMPACT

Source: World Bank, 2006

models concepts
MODELS & CONCEPTS
  • 100% State Owned – Organic Growth scenarioKazakhstan, Kenya, Japan
  • Joint VentureBelgium, Ireland
  • Banking CorrespondentBrazil
  • Non - Banking Financial ServicesKenya (Vodaphone)
slide8

Philippines E-Justice

World Bank

$21.9 million

Guatemala

E-Finance

World Bank

$29.7 million

Mexico

E-Banking

World Bank

$58.4 million

Armenia

E-Government

World Bank

$10.1 million

Azerbaijan

E-Banking

World Bank

$12.25 million

There are funds to finance Country ePlatforms initiatives.

azerbaijan postal banking
Azerbaijan Postal Banking

1200 post offices providing banking and financial services.

The system automates traditional postal services and provides full financial services .

2009

azerpost funding
AZERPOST Funding
  • Development Credit Agreement (FSDP) was signed between Azerbaijan Republic and IDA on May 24, 2005.
  • Supported by an IDA credit, co-funded by SECO.
slide11

AZERBAIJAN

POSTAL BANKING Case-Study

IMPACT:

“The World Bank concluded that the best way to provide banking and financial services to villages would be to use Azarpost’s post offices, as they cover all the remote regions of the country”

Novruz Mammadov- Head of the Comm. postal dep. Azerbaijan

“Initial investments for a correspondent can be as low as 0.5% of those of a traditional bank branch. Operational costs are negligible if existing employees, infrastructure & networks are used.” World Bank, Oct. 2008

1. Bridge rural gap

“The project will have a beneficial effect on the welfare of postal workers and will mean the creation of around 1,000 new jobs”

Iltimas Mammadov, Deputy minister for communications and information technology

Azerbaijan

2. Cost-effectively increase accessibility

3. Create employment opportunities

slide12

COLVIR Postal eBanking

Fully integrated solution

All postal organization’s transactions referred to either core activity or administrative activity are operating in total integration

  • Evade expenses in interfacing of system components
  • Reduce expenses in staff salary and training
  • Make system modification easier

Single

risk-management module

Single

general ledger

Single

kernel

Single

cash-management module

IMPACT

Single

budget

colvir 5 modules of postal ebanking

Teller’s transactions

HR

Tax accounting

Mailing

Exchange office

Payroll

Statutory reporting

Money transfer

Transport & logistic

General ledger

Retail deposits

Handling contracts

Remote client services

Accounts payable

Sale of postal goods

Colvir 5 Modules of Postal eBanking

Enterprise Resource Planning (ERP)

Analysis & management

Postalservices

Financial services

Accounting

Budget Management

CRM

Mail sorting

Cash management

Registered mail control

Risk management

Reclamations

Automation of all key Postal & Banking tasks through a unified platform

success components
Success Components
  • LEGISLATION allowing post offices to offer banking services
  • FUNDING (e.g. World Bank/IFC, EBRD, EU, ADB, African development Bank, Local Government)
  • EXPERTISE: commercial strategy, policies and procedures, Capacity Building for Financial Services, Compliance
  • MANAGEMENT COMMITMENTof all involved
  • CONNECTIVITYPLATFORM