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그림 1-1: DELL Computer 의 운영체계. Internet 주문. 판매예측 및 생산계획 예시. 고객. Global IT Center. 생산지시정보. 협력업체. 본체조립공장. Distribution Center. 3 개 물류회사가 부품 물류 처리. 42 개 배송 업체가 제품물류 처리. 제조 L/T 5HR. Supply L/T 2∼3 일 ( 북미지역 ). 그림 2-1: 상거래 단계. 수요자. 공급자. 상품 및 가격정보교환. 흥정 / 협상. 계약취소. 주문 / 계약.

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1 1 dell computer
그림 1-1: DELL Computer의 운영체계

Internet주문

판매예측 및 생산계획 예시

고객

Global IT Center

생산지시정보

협력업체

본체조립공장

Distribution

Center

3개 물류회사가부품 물류 처리

42개 배송 업체가 제품물류 처리

제조 L/T 5HR

Supply L/T 2∼3일 (북미지역)

slide2
그림 2-1: 상거래 단계

수요자

공급자

상품 및 가격정보교환

흥정/협상

계약취소

주문/계약

납품/배달

(일반적인)거래종료

정산

(대금지급)

After Service

2 3 management activity in e transformation

금융

기관

금융

기관

자금관리

(수익) 자금관리 (유동성)

자금관리

회계

관리/재무 회계

회계

인력관리

Goods/

Services

Goods/

Services

판매

구매

생산

판매

구매

그림 2-3: Management Activity in e-Transformation

Vision

Culture

Environment

Mission

Strategy

Organization

Structure

Process

Function

Infrastructure

management of e transformation and network
Management of e-Transformation and Network

Management of Process and Structure

of intra- and inter-organizational relationship

process

and data

integration

Vertical

Disintegration

Intra-organizational

Collaboration

N/W-

Organization

Inter-organizational

Process

Structure

3 1 erp enterprise solution

EIS

기획/의사결정

구매

계획

판매

계획

DSS

보고/통제

생산

계획

운영업무

MIS

생산

판매

구매

금융

기관

금융

기관

자금관리

(수익) 자금관리 (유동성)

자금관리

회계

관리/재무 회계

회계

인력관리

Goods/

Services

Goods/

Services

판매

구매

생산

판매

구매

그림 3-1: ERP와 Enterprise Solution의 확대 방향

SEM

SCM

ERP

E-Commerce

slide7
그림 3-2: 정보 시스템의 발달

Top

Management

Level

EIS

ESS

MIS

Idea

OAS

OAS

GDSS

GDSS

?

DSS

DSS

XSS

XSS

DSS

XPS

XPS

MIS

MRS

MRS

MRS

MRS

TPS

TPS

TPS

TPS

TPS

TPS

50년대

60년대

70년대

80년대

90년대

00년대

Operational

Level

참조: Holten/Knackstedt (1997)

3 3 transformation from business to e business
그림 3-3: Transformation from Business to e-Business

e-Commerce

e-Business

e-Transformation

50년대

MIS

process

and data

integration

Vertical

Disintegration

ERP

기업내

Collaboration

N/W-

Organization

60-80년대

IOS

90년대 후반

B2B

기업간

B2B

Process

Process

Structure

90년대 중반

New Biz

B2C

New Biz

Intermediary

(예)

Marketplace

ASP etc.

inter-

organizational

process

and data

integration

vertical

disintegration

(outsourcing)

and

co-operation

A

B

C

A

B

C

3 4 framework for e business application

CRM

SRM

Marketing

e-Procurement

Sales

Service

그림 3-4: Framework for e-business application

Marketplace/

Portal

Marketplace/

Portal

Portal

Intra-org. SCM

Collaborative Planning (SCM)

Collaborative Planning (SCM)

SEM

ERP

SRM

CRM

Data-Warehouse

Collaborative Engineering (Product Life-Cycle Management)

intra-org. KM

intra-org. KM

Knowledge Mgmt (inter-org.)

3 5 sap

mySAP Business Suite

PLM

SCM

Human Capital Mgmt

CRM

SRM

mySAP ERP

Financials

Admin & Operations

그림 3-5: SAP 솔루션 구성

SAP xApps

Application Platform: Web Application Server

mySAP All-in-one

People Integration: Portal, Collaboration…

mySAP Businees-one

SAP NetWeaver

Information Integration: BI, KM, MDM, ...

Process Integration: XI, Business Process Mgmt..

3 7 sap

전략기업경영관리 (SEM)

제품수명주기관리

(PLM)

고객

공급자

고객관계관리

(CRM)

공급자관계관리

(SRM)

기업내부프로세스

(Core ERP)

공급망관리

(SCM)

그림 3-7: SAP솔루션간의 통합 및 상호관계
automotive oem

Enterprise Management

Strategic Enterprise Management

Business Analytics

Business Intelligence & Decision Support

Accounting

Employee Relationship Management & Workforce Analytics

Marketing, Sales & Distribution

Customer & Vehicle Relation-ship Management

Marketing

Vehicle Planning & Forecast

New & Used Vehicle Sales

Vehicle Delivery

Event Management

Financing, Leasing & In-surance Services

Product Lifecycle Management

Define Strategy & Concept

Verification of Concept

Prototyping Phase

Preproduction Phase

Product Data Management

Lifecycle Support

Manufacturing (Make to Order, Make to Stock)

Supply Planning

Manufacturing Execution

Supply to Line

Inventory Management

Quality Management

Supplier Collaboration (Procurement)

Supplier Relationship Management

Operational Procurement

Inbound Logistics

Billing

Vendor Performance

Event Management

CKD Assembly Operations

Planning

Inbound Logistics

Inventory Management (Kit Management)

Assembly

Event Management

Customer Service

Service & Workshop Management

Warranty

Customer Interaction & Care

Fleet & Rental Management

Dealer Channel Management

Service Parts

Demand Planning & Forecasting

Supply Network Planning

Sales & Delivery

Manufacturing

Procurement

Lifecycle Logistics

Business Support

Employee Life-Cycle & Transaction Management

Procurement

Financial Supply Chain Management

Fixed Asset Management

Automotive - OEM
automotive oem1

SAP Product Available

Partner Product Available

Sxx, Vxx, Bxx SAP Product & Service

Pxx Partner Product

SAP Product Available with Future Releases

Partner Product Available with Future Releases

For more information see: http://www.sap.com

Future Focus

Collaborative Business Map Available

Automotive - OEM

Manufacturing (Make to Order, Make to Stock)

Supply Planning

Manufacturing Execution

Supply to Line

Inventory Management

Quality Management

Forecasting (S4, S3)

Assembly Order Management (S4)

Planned-based Material Staging (S4, S3)

HU-Based Inventory Management (S34)

Process Quality (S4)

Model-Mix Planning and Vehicle Sequencing (Heijunka) (S3, S34)

Defective Parts Handling (S4)

Assembly Order Tracking (S4, S22, S3)

Warehouse Inventory (S4)

Sub-daily Material Staging (S3, S34)

Quality Scoring (S4, S3)

Line-Side Inventory (S4, S3, S34)

KANBAN (S4)

Rapid Planning Matrix (RPM) (S3)

Manufacturing Confirmation, Backflush or High-volume Backflush (S4, S3, S34)

Reorder Point-based/Consumption-based Replenishment (S4)

Consignment (S4)

Material Requirements Planning (S4, S3)

Returnables Management (S34)

MRP Simulation (S4, S3)

Link to an Assembly Control System (S4, P23)

Sequenced JIT Delivery Schedules (S34)

Subcontractor Inventory (S4, S34)

Constraint-based Planning (S3)

Separation of Materials Price & Logistics Price

Controlling on Type/Model Level (S12)

Supply to Line by Logistics Provider (S34)

Planner's Cockpit (S4, S3)

Work in Process (S12)

Variance Analysis (S12)

3 11 sap

Utility

Industries

ConsumerIndustries

Discrete

Industries

Process

Industries

Public

Services

Financial

Services

mySAP CRM

mySAP BI

Solution/Business

View

mySAP SRM

mySAP SCM

mySAP PLM

mySAP Financials

mySAP HR

Enterprise Portal

SAP

CRM

Application

Components

SAP

EP

SAP

MP

SAP

BW

ISBCA

SAP

APO

SAP

SEM

Component/Technical

View

IS-CS

Industry-Specific

Components

SAP

SAP

BC

SAP R/3

IS…

Technology

Components

SAP

GUI

IS-UCCS

SAP

DB

SAP

그림 3-11: SAP 솔루션 구성 (산업솔루션과 콤포넌트)