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Enhancing Customer Interaction: The Hartlepool Local Offer

This platform offers a comprehensive hub for customers with core features such as faceted search, shortlisting, and statistics updates. It also includes modules like a mobile interface, carer register, and community forum. Users can access guidance, information, and providers for disabled children aged 0-25, filter by key events, and search all providers easily. The admin interface is tailored for key events and local offer management. Developed on an Open Objects FIS Hub, this site prioritizes user interaction and accessibility.

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Enhancing Customer Interaction: The Hartlepool Local Offer

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  1. Agenda BRIEF INTRODUCTION TO OPEN OBJECTS: Hub customers EXAMPLE SITE: Live SEN examples Core Features (faceted search, Shortlisting, Statistics provider updates, rate and review etc) ADDITIONAL MODULES/UPGRADE PATH: Mobile Interface Carer Register/Finder Self Referral (Screening) Tool Wellbeing Plan Disabled Childrens Register Care Passport Community Forum QUESTIONS & ANSWERS: AOB

  2. The Hartlepool Local Offer (developed on an Open Objects FIS Hub) EXISTING NEW SEND – ADVICE, GUIDANCE NATIONAL INFORMATION THE LOCAL OFFER PROVIDERS 0-25 FILTER BY “KEY EVENT” SEARCH ALL PROVIDERS FILTER BY LOCAL OFFER

  3. The Hartlepool Local Offer (developed on an Open Objects FIS Hub) ADMIN INTERFACE ADAPTED FOR KEY EVENTS SEND/LOCAL OFFER TAB SEND/LOCAL FLAG KEY EVENT TAG PROVISION TYPE TAG

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