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Enhancing Internet Banking Through Cohesion: A Collaborative Approach

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Welcome to our presentation on leveraging cohesion in internet banking. This session brings together experts from Wings Financial Credit Union and United Federal Credit Union to explore strategies for enhancing member experience through cohesive digital interfaces and services. Wings Financial, established in 1938, and United Federal Credit Union, established in 1949, have a combined asset size of over 5.3 billion and a strong member base. Join us to discover innovative solutions that improve online banking, streamline services, and foster collaboration between our institutions.

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Enhancing Internet Banking Through Cohesion: A Collaborative Approach

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  1. Cohesion and Internet Banking Greetings AND WELCOME!

  2. Cohesion and Internet Banking • Introductions • Cohesion Leverage • Internet Banking • :

  3. Cohesion and Internet Banking Introductions Andrew Stoute Andrew.stoute@wingsfinancial.com Deb Slavens dslavens@unitedfcu.com

  4. About Us Wings Financial Credit Union • Established in 1938 • HQ in Apple Valley, MN • Asset size 3.8Billion • 225,000+ Members • 23 branches in six states • 440+ employees

  5. Cohesion and Internet Banking Cohesion Leverage

  6. Cohesion and Internet Banking Cohesion Leverage

  7. Cohesion and Internet Banking Cohesion Leverage

  8. About Us United Federal Credit Union • Established in 1949 • HQ in St. Joseph, Michigan • Asset size 1.5 Billion • 118,000+ Members • 23 branches in six states • 480 + employees

  9. External Cohesion Interfaces United Federal Credit Union • Online • Voice • Mobile • Text

  10. Internal Cohesion Interfaces United Federal Credit Union

  11. Configuration United Federal Credit Union

  12. Troubleshooting United Federal Credit Union

  13. Cohesion and Internet Banking Where do we go from here?

  14. THANK YOU Brad, Andrew and Deb

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