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IT Support & Services for Researchers at University of Leicester

Explore IT resources at University of Leicester for researchers. Access university PCs, email, Blackboard VLE, and secure file storage. Get IT training, support, and services. Contact the IT Service Desk for assistance.

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IT Support & Services for Researchers at University of Leicester

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  1. An Introduction to IT at the University of Leicester For Researchers • Call 0116 252 2253 • Email ithelp@le.ac.uk • Visit the Help Zone in the Library

  2. University IT account • Your University IT account can be used to login to: • University PCs • University email • Blackboard VLE • Do not share your password • Reset a forgotten password: • www.le.ac.uk/resetpassword • Install University software from the Program Installer • Secure file storage • Eduroam wi-fi • Library resources

  3. Secure File Storage • Secure, backed-up file storage available • Personal Z: drive (10GB file space available) • Departmental X: drive • Research data R: drive • Information security training for researchers • Access from Blackboard • Research Data Management website www.le.ac.uk/researchdata

  4. Blackboard • Virtual Learning Environment • Login with your University IT account on or off-campus: blackboard.le.ac.uk • See the Blackboard help pages • go.le.ac.uk/blackboardhelp

  5. University Email • Contains your email, calendar, contacts and task list • Your email address is username@le.ac.uk • Mailbox storage is 500MB • On campus: use Outlook 2010 • Connect your email to your smart phone • Off campus: webmail.le.ac.uk

  6. Eduroamwifi Connect your laptop or phone to free eduroamwifion campus: • Connect to eduroam-setup • Thenfollow instructions at wifi.le.ac.uk • Free wifi at many other eduroam Universities and institutions worldwide

  7. Off-campus • Use MyFiles to get to your personal Z: drive • www.le.ac.uk/myfiles • Use WebDav to access R: drive • Get programs at discounted prices for your home computer e.g. Office • Leicester Digital Library: access eBooks, journals and databases • ezproxy.lib.le.ac.uk

  8. High Performance Computing • Linux environment • Modelling and simulations • Data processing and analysis • SPECTRE: interactive, small to medium scale processing • ALICE: large scale simulation and data processing in batch • See go.le.ac.uk/hpc for more information

  9. Research Computing Services • LAMP stack for Linux, Apache, MySQL and PHP • Subversion for source code control • Wiki Service for collaboration • FiledropService for sharing files

  10. PCs on campus • Over 900 PCs on campus • Postgraduate Room in the Library • All PCs have Windows 7 and Office 2010 • Top up your printing account to print from student PCs on campus

  11. IT Training • Offer over 20 courses: • ALICE and Linux • Microsoft Office 2010 including Excel Pivot Tables, Access Databases, Word for Long Documents • Blackboard and web authoring • Guided IT learning sessions • One to one or small group training • Staff Development website www.le.ac.uk/staffdev

  12. IT Help • Computer Officers in the Department • IT Service Desk • Monday-Friday 8.30am-5.00pm • Call 0116 252 2253 • Email ithelp@le.ac.uk • Help Zone in the Library • Monday – Friday 9am-9pm • Saturday 10am-4pm and Sunday 12pm-6pm • Follow IT Services on Twitter @uolits

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