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UCMerced Computing Resources for Students and Faculty

Access computing resources such as Box cloud storage, O365 email and Office, IT help desk, and computer labs at UC Merced via my.ucmerced.edu. Learn about training opportunities and services available to enhance your academic experience.

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UCMerced Computing Resources for Students and Faculty

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  1. Grow: Computing Resources Nichole Kosier Information Technology Department

  2. My.ucmerced.edu (Portal) • MyBill • MyRegistration • UCMercedHappenings • Tech Services • Quicklinks • myBox • WEBMAIL • CROPS

  3. UCMCROPS

  4. Box (myBox) • Cloud storage service that allows students, staff and faculty to collaborate and share files with anyone you choose. • Each account comes with 10 GB of free storage space and is available from any computer or mobile device, at any time. • Shared Box Accounts are given 30 GB of free space. • For more information see Box Service.

  5. E-Mail – Microsoft O365 Exploring the OWA User Interface

  6. Calendar – O365

  7. Lync • Enterprise Instant Messaging ; All UCM have accounts • Audio / Video conferencing capabilities • Screen / Application sharing • Polling, Whiteboard, record meetings • Mobile Apps • Possible use for • Office Hours, Group Meetings, Document Reviews

  8. Microsoft Office • Student Advantage (not teaching) • As long as you are a registered student • Upgrades available • Up to 5 installs • Home-Use Program (if teaching) • One-time purchase of that version • Two installs

  9. UC Merced MobileCat • Access Crops • Access grades • View course schedule • View your holds • View campus events • Access campus directory • CatTracks Schedules

  10. IT Help Desk Services • Single point of contact for all IT Services: START HERE • Software install assistance • Configuration assistance • Wireless • UCMPRINT • VPN • Virus/Malware cleaning • If you’re a TA, with university provided equipment • Base build / system setup • Instructional-use software installs • Dept. purchase recommendations

  11. IT Help Desk Contact Info • E-Mail: helpdesk@ucmerced.edu • Phone: 209.228.HELP (4357) • Campus location: COB 132 • Regular Hours: Mon-Fri: 8 am - 5 pm • Help Desk Pilot in Housing - Half Dome#172 • Mon-Thurs: 1pm-10 pm • Sat: 1pm – 6 pm • Sun: 4 pm -10 pm

  12. Computer Labs Open Access Lab - SSM152 Open Access/Instructional Labs M - F 8 am – 12 am Sat 12 pm – 6 pm Sun 12 pm – 10pm • 3 - B&W Printers • 1- Color Printer • 4 Multimedia stations • With scanners • Specialized Software Open Access outside of scheduled classes • KL 202, KL 208 SSM 154 • Printers (B&W) • Specialized Software

  13. Instructing in Computer Labs • Scheduled by Instructional Coordinator and the Registrar • Insight for Classroom Control and screen sharing • 1-on-1 meetings • “Intro to Teaching in the Computer Labs” • Insight Teacher Training

  14. Understanding Research Software • Instructional Software in Labs Limitations • Discounted instructional-use licenses, which are not intended for research-use • Labs Closed over the breaks • Research software purchase requests: • Software.ucmerced.edu • Use Software Request Form if not listed

  15. Training Coming Soon… • Online E-Learning at no cost to UC Merced users • Lynda.com • Microsoft IT Academy • Will be available through my.ucmerced.edu portal under Training Tab

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