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Business Etiquette Around the World & Hoefstede Analysis. By Dr. Oliver and global citizens.
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Dr. Oliver and global citizens
Etiquette, manners, and cross cultural, or intercultural communication have become critical elements required for all International and Global Business executives, managers, and employees. As international, multinational, transnational, multi domestic, and global business continues to expand and bring people closer, the most important element of successful business outcomes may be the appreciation and respect for regional, country, and cultural differences - known as cultural diversity.
The concept of diversity encompasses acceptance and respect.
Remember that not all problems encountered in international situations are the result of cultural differences – the issues could be personality-based, technical or commercial
It is as important that you understand your own cultural approach as it is to understand the approach of others
He is a well-known pioneer in his research of cross-cultural groups and organizations and played a major role in developing a systematic framework for assessing and differentiating national cultures and organizational cultures. His studies demonstrated that there are national and regional cultural groups that influence behavior of societies and organizations.
His most notable work has been in developing cultural dimension theory. The five dimensions are; Power Distance, Individualism, Uncertainty avoidance, Masculinity, and Long Term Orientation.
Hofstede named this Power Distance (PD or PDI). It is the extent to which less powerful members expect and accept unequal power distribution. High PD cultures usually have centralized, top-down control. Low power distance implies greater equality and empowerment.
When working in other countries and with people from overseas, first research their national culture along these dimensions, then check first whether the people use these. By default and when talking with national groups, take account of these factors.