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Cognition: Thinking, Problem Solving, and Irrationality

This chapter explores the cognitive perspective in psychology, focusing on cognition and its various aspects such as concept formation, problem solving, decision making, and judgment formation. It discusses how humans think, create concepts, solve problems using trial and error, algorithms, and heuristics, and overcome obstacles such as confirmation bias, fixation, mental set, and functional fixedness. The chapter also covers representative and availability heuristics, overconfidence in decision making, the influence of framing on decision making, and the effects of belief bias and belief perseverance.

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Cognition: Thinking, Problem Solving, and Irrationality

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  1. Chapter 10 Thinking and Language: Cognition, Problem Solving, and Causes of Irrationality

  2. Chapter 10’s Focus: The Cognitive Perspective • Cognition refers to mental activities associated with processing, interpreting, understanding, and communicating information. • Cognitive Psychology studies: • Concept Formation • Problem Solving • Decision Making • Judgment Formation

  3. How We Think • For Classification /Efficiency Purposes Humans Create: • Concepts:mental grouping of similar objects , events, ideas, or people. • Concepts are often organized into hierarchies.

  4. Types of Concepts

  5. How We Think • Humans usually form concepts by creating a: • Prototype:mental image or best example of a category. Allows us to incorporate items easily. To most people, a robin is “birdier” than a Penguin

  6. An Item’s Failure To Match Prototype Leads to Trouble Classifying It.

  7. Methods of Problem Solving • 1. Trial and Error: guess and check

  8. Methods of Problem Solving • 2. Algorithm:methodical, logical pattern or procedure that guarantees solving of a particular problem. • Looks at all possible combinations or has specific formula to solve the problem.

  9. Methods of Problem Solving • 3. Heuristics: “common sense” or rule of thumb strategies which allow us to solve problems efficiently and usually quickly. • Short-cuts that involve our preconceptions. Who would you rather have baby sit your child? Answer is based on your heuristic for appearance.

  10. Algorithms vs. Heuristics • Unscramble S P L O Y O C H Y G -Algorithmsgo through all 907,208 combinations -Heuristics would take out YY, etc.

  11. Methods of Problem Solving • Insight:sudden realization of how to solve a problem without a real strategy involved. • The Light-Bulb going off when you get an idea.

  12. Kohler’s Chimpanzee Study Illustrates Insight

  13. 2 4 6 Obstacles to Problem Solving • Confirmation Bias:human tendency to search for information that confirms your preconceptions • Study: What is the pattern?

  14. Obstacles to Problem Solving • Fixation:refers to the inability to see a problem from a new perspective. How would you arrange six matches to form 4 equal lateral triangles?

  15. Solution to Matchstick Problem

  16. Obstacles to Problem Solving • Mental Set:tendency to approach a particular problem in a particular way. • You usually use strategies that have been successful in the past at solving problems even though it may not be most efficient strategy for the new problem.

  17. The Three Jugs Problem

  18. Solution to the Jugs Problem • B-A-2C=desired amount of water. • Problem 6 & 7 had easier solutions though which were probably blocked by mental set.

  19. 6 & 7 Solution

  20. Candle Mounting Problem Using these materials, how would you mount the candle on a bulletin board?

  21. Candle Mounting Solution Inability to solve this problem may result from functional fixedness. Have to recognize that a box need not always serve as a container

  22. Obstacles to Problem Solving • Functional Fixedness:tendency to think of objects only in terms of their usual functions. CAN EQUAL

  23. Possible Obstacles to Problem Solving • Representative Heuristic: “common sense” way of judging likelihood of things in terms of how well they seem to match our prototypes. • May lead us to make incorrect assumptions.

  24. Example of Representative Heuristic Errors • Below is Linda, she loves books and hates loud noises. Is she more likely to be a librarian or a beautician?

  25. Possible Obstacles to Problem Solving • Availability Heuristic:judging the likelihood of an event based on how readily the event comes to mind.

  26. Availability Heuristic Can Lead Us to Irrationally Fear Things Which Are Unlikely. • EX: People tend to be more fearful of the dangers of airplane travel than of traveling in an automobile. • EX: People tend to be more fearful of being raped by a stranger even though it is more likely they will be raped by someone they know.

  27. Overconfidence

  28. Decision Making: Overconfidence • When making decisions, humans tend to be overconfident in their decisions and abilities. • On questions where 60% of respondents answer correctly, respondents usually feel 75% confident.

  29. Influences on Decision Making • Framing:refers to the way an issue is posed; can drastically effect decision making. • Best way to market ground beef: • 25% fat OR 75% lean?

  30. Influences on Decision Making • Belief Bias: the way pre-existing beliefs can distort logical reasoning; can make invalid conclusions seem valid, or valid conclusions seem invalid. • Decisions influenced by subject matter. Is the following a valid Conclusion: • Democrats support free speech. • Dictators are not democrats. Conclusion: Dictators do Not support free speech.

  31. Influences on Decision Making • Belief Perseverance:Once we have decided that we believe something, we will tend to keep on believing it, even in the face of disconfirming evidence.

  32. Riddles- • What is the next number in the series: 10,4,3,11,15….? • 14 B. 1 C. 17 D.12 2. What is so unusual about the sentence below Jackdaws love my big sphinx of quartz 3. How can you physically stand behind your father while he is standing behind you? 4. What occurs once in every minute, twice in every moment, yet never in a thousand? 5. Can you translate the following into a sentence? 100204180

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