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  1. TODAYS QUIZ 175m • Number of working days lost to sickness absence in the UK IN 2006 • Number of working days lost each year due to mental health problems • Number of days a year lost through sickness absence resulting from smoking related illness • Percentage of accidents at work that are reported to being alcohol related • Percentage of professionals who consider the quality of their working environment very important to job satisfaction • Percentage of UK employees willing to go the extra mile for their company PLUS ……….. Within Europe, the UK has the fastest growing obesity problem, with24%of adults classified as obese. Almost 25% of workers say excessive hours spent in the office are the reason for rising stress levels. 91m 34m 25% 79% 12% Source: Wealth from Health report – Business in the community

  2. SOME CASE STUDIES • Astrazeneca • Parcelforce • Google • The British Library • The Grimsby Institute of Further & Higher Education

  3. ASTRAZENECA • Health and wellbeing initiatives included: • Health promotion activities; • Home-work balance initiatives; • Ergonomically-designed working environments; • Fitness opportunities; • Healthy eating options in restaurants; • Health assessments; • A counselling and life management programme; • Fast-track healthcare insurance; • Rehabilitation programmes; • Integrated occupational health/human resources interventions Source: Healthy people = Healthy profits report – Business in the community

  4. ASTRAZENECA BUSINESS BENEFITS • Cost savings • £500K to £700K saved through improved productivity; • £80,000 saved on health insurance costs for psychological illness. • Improved health and safety • Global accident and occupational illness rates reduced by 61% against a target of 30%; • High employee awareness and favourability ratings for employee assistance programme. • Improved image • 84% of employees proud to work for AstraZeneca and 82% would recommendthe company as a good place to work; • 80% of employees said they had enough flexibility in their job to be able to balance work and personal life; • 88% said AstraZeneca demonstrated commitment to the health and wellbeing of its employees. • Recognition • AstraZeneca was named Britain’s Healthiest Large Employer • in 2006 and a top employer by Science magazine for four consecutive years. Source: Healthy people = Healthy profits report – Business in the community

  5. PARCELFORCE Parcelforce recognised that the best people decisions could be made locally and enabled local managers to make decisions on how to take forward the programme with Head Office providing appropriate incentives and support. These included: • On-site Health Screening clinics – physical/lifestyle assessment and advice. • Health risk assessments and control of high-risk activities. • Better absence management: face-to-face home contacts; get-well-soon guidance cards; return to work place; Muscular skeletal disorder rehabilitation; stress counselling. • Wellbeing resource promotion: gyms; bicycle loans; mutual healthcare; sports grants. • Two days annual health and wellbeing training for every manager. • 24/7 health and wellbeing contact centre. • Health education programme including stress, smoking and nutrition guides delivered personally by the managers. Source: Healthy people = Healthy profits report – Business in the community

  6. PARCELFORCE BUSINESS BENEFITS • Sickness absence was reduced by 1/3, saving £55 million • Accidents were reduced by 45%, saving £440,000 • Compensation claims were reduced by 2/3, saving £1 million • Productivity increased by 12.5%; • Customer service improved by 50% and employee satisfaction increased by 1/3; • Overall, a direct investment of £2.25 million yielded £6 million in direct cost savings. Source: Healthy people = Healthy profits report – Business in the community

  7. GOOGLE The work environment has been designed to challenge and engage employees, including distinctive features which promote employee health and wellbeing: • Flat management structure, small teams and performance related pay, all based on a philosophy based on a ‘positive view of human nature’; • Significant resources invested in promoting employee learning and development, including ‘Google University’ and a European Learning and Development Team; • Innovative and fun activities designed to encourage staff to meet, interact and work as a team; • Generous medical, nutrition and fitness benefits, including free bicycles for employees to improve their fitness and raise awareness of green issues; free, healthy gourmet (and often organic) meals and on-site massage; • Home, Health and Happiness services to help each employee maintain an appropriate work-life balance, including an Employee Assistance Programme. Source: Healthy people = Healthy profits report – Business in the community

  8. GOOGLE BUSINESS BENEFITS • The work environment which Google has created has helped to make the company an employer of choice, with approximately 1300 applications received daily and one of the lowest staff turnover rates in the IT industry (5%). • Google was recognised as the UK’s best place to work in 2008 by the Great Place to Work Institute. From both a work-life balance as well as a job satisfaction perspective, our programmes work to ensure that Google is and remains an emotionally healthy place to work. Lara Harding, People Programs Manager Source: Healthy people = Healthy profits report – Business in the community

  9. THE BRITISH LIBRARY As well as promoting employees’ physical safety at work, the Library provided access to a range of activities to promote physical and mental wellbeing including: • Round-the-clock access to an employee assistance programme; • Access to the Benenden Health Society; • A BUPA discount for staff; • Classes, massage, osteopathy and gyms; • Health events and flu vaccinations; • Healthy on-site catering and nutritional guidance; • Health and care benefits via the Civil Service Benevolent Fund. Source: Healthy people = Healthy profits report – Business in the community

  10. THE BRITISH LIBRARY BUSINESS BENEFITS • Absence dropped from 10.2 to 7.5 days per annum; • Cost of absence dropped 11% (Value = £160K per annum); • Staff turnover was halved from 12% to 6%; • Performance management results increased from 86% to 98%. Source: Healthy people = Healthy profits report – Business in the community

  11. GRIMSBY INSTITUTE OF HIGHER & FURTHER EDUCATION The health and wellbeing approach included: • Alignment of HR Strategy, staffing and health, safety and wellbeing policies, procedures and processes, employee benefits, internal communications with the mission, values and business plan; • Provision of regular management training • Extensive employee communication through monthly staff newsletters, Staff Council meetings and other channels; • A proactive Health and Wellbeing Team (HR, Health & Safety, Occupational Health and Physiotherapist) working with other Institute and external experts; • Speedy and supportive interventions Source: Healthy people = Healthy profits report – Business in the community

  12. GRIMSBY INSTITUTE OF HIGHER & FURTHER EDUCATIONBUSINESS BENEFITS • Increased engagement of staff; • Improved Ofsted inspection marks in 2007 compared with 2003; • Positive Investors in People re-assessment in 2008; • Sickness absence levels reduced to 2.61 days per employee (sector average = 8.8 days), saving approximately £620K; • Working days lost due to musculoskeletal disorders were reduced by 48% and stress-related absence was reduced by 57% • Winner of the 2008 Business in the Community Healthy Workplace Big Tick and the 2008 Orange National Business Award for Health, Work and Wellbeing. Source: Healthy people = Healthy profits report – Business in the community

  13. TOWRY LAW Health and wellbeing issues were addressed through an environment and wellbeing programme which included: • Onsite gym + corporate rates for gyms local to offices; • Subsidised healthy restaurant; • Smoking cessation programmes; • Health screening to change emphasis from treating poor health to identifying potential health issues Source: Healthy people = Healthy profits report – Business in the community

  14. TOWRY LAW BUSINESS BENEFITS • Reduced staff turnover (down 25% in 2007); • Reduced absenteeism; • Reduced medical bills; • High level of engagement (2007 employee survey); • Accredited as one of the Sunday Times “Best Companies to Work For 2008”. Source: Healthy people = Healthy profits report – Business in the community

  15. HEALTHY PEOPLE = HEALTHY PROFITS “Like all good investments, the return is greater than the investment” Dave Smith Managing Director, Parcelforce Worldwide