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Commercial correspondence. By: Trifonova E.N. STYLES OF WRITING LETTERS. Blocked Indented. STRUCTURE. Sender’s address Date Receiver’s (inside) address Attention line Salutation Body of letter Complimentary close Signature Enclosure. Structure. SENDER’S ADDRESS

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commercial correspondence
Commercialcorrespondence

By: Trifonova E.N.

structure
STRUCTURE
  • Sender’s address
  • Date
  • Receiver’s (inside) address
  • Attention line
  • Salutation
  • Body of letter
  • Complimentary close
  • Signature
  • Enclosure
structure1
Structure

SENDER’S ADDRESS

Position – in the top right-hand corner of the page (less common – left-hand corner)

Details (lines):

1) Name of company

2) Name of house

3) № of house, Name of street

4) City, postcode

5) Country

Sender’s address

structure2
Structure

DATE

Position – directly below the sender’s address, separated from it by a space

Details – written in letters

Sender’s address

Date

structure3
Structure

RECEIVER’S (INSIDE) ADDRESS

Position –below the sender’s address, on the left-hand side of the page

Details (lines):

  • Title+Name (Initials)+Surname
  • Position
  • Name of Department
  • Name of company
  • Name of building
  • № of building, Name of street
  • Name of city, postcode
  • Country

Sender’s address

Receiver’s address

Date

structure4
Structure

ATTENTION LINE

Position – below the receiver’s address, separated from it by a space

Details:

For the attention of Title+Name (Initials)+Surname (or Job title)

Sender’s address

Date

Receiver’s address

Attention line

structure5
Structure

SALUTATION

Position – below the receiver’s address (or attention line), separated from it by a space

Details - Name of recipient

known unknown

e.g. Dear +Title+Surname e.g. Dear Sir

Dear Madam

Dear Sir/Madam

Company:

Dear Sirs (European)

Gentlemen: (U.S.A.)

Sender’s address

Date

Receiver’s address

Attention line

Salutation

structure6
Structure

BODY OF LETTER

Details- consists of 3 parts:

1) Set the tone of letter

2) Concern the points that need to be made

3) Encourage further correspondence

Sender’s address

Date

Receiver’s address

Attention line

Salutation

Body of letter

structure7
Structure

COMPLIMENTARY CLOSE

Details - depend on the way of salutation:

Dear+title+Surname Dear Sir (Madam) Gentlemen

Dear Sirs

Yours sincerely Yours faithfully Yours truly/ Truly yours

Blocked style – on the left

Indented style- in the center

Sender’s address

Receiver’s address

Date

Attention line

Salutation

Body of letter

Complimentary close

structure8
Structure

SIGNATURE

Details – Signature block:

1) Handwritten signature

2) Typed Name

3) Job title

p.p. (per pro) – on behalf of

e.g.

Mary Raynor (Ms)

Secretary

p.p. Donald Sampson

Sales Manager

Sender’s address

Date

Receiver’s address

Attention line

Salutation

Body of letter

Complimentary close

Signature

structure9
Structure

ENCLOSURE (ENC.)

Details – all documents should be listed

e.g. Enc.

Bill of lading (3 copies)

Insurance certificate (1 copy)

c.c. – after listed documents

e.g. c.c. Messrs Poole & Jackson Ltd.

b.c.c. – on the listed documents themselves

Sender’s address

Date

Receiver’s address

Attention line

Salutation

Body of letter

Complimentary close

Signature

Enc.