Motivation Theory. 2.5 Business and Management. Motivation Theorists. In the past most management was about deciding how to get the job done most efficiently Nowadays managing people (human resources) is much more complex. People, need to be motivated to their job well
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2.5 Business and Management
The following covered previously
(All of the above are SL and HL)
Additional content theorists
(both of these theorists are HL only)
The Hawthorne Experiments – Western Electric Company (Chicago, U.S.A.)
Mayo concluded that productivity COULD be improved by…
Expectancy means employees have different expectations and levels of confidence about what they are capable of doing. Managers must find out and try to develop.
Valence refers to the emotional orientations people hold with respect to outcomes [rewards].
Instrumentality is the perception of employees as to whether they will actually get what they desire even if it has been promised by a manager.
Outputs typically include:
Financial rewards (such as salary, benefits, perks)
Sense of achievement
Sense of advancement/growth
Inputs typically include:
Trust in superiors
Support of colleagues