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Group Problem Solving & Decision Making

Group Problem Solving & Decision Making. Group Decision Making. Two effectiveness dimensions: Attaining organizational and/or group goals Satisfying needs of group members Decision-making groups are only one of many types of groups Spectrum of roles for decision-making groups.

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Group Problem Solving & Decision Making

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  1. Group Problem Solving & Decision Making

  2. Group Decision Making • Two effectiveness dimensions: • Attaining organizational and/or group goals • Satisfying needs of group members • Decision-making groups are only one of many types of groups • Spectrum of roles for decision-making groups

  3. Group Decision Approaches Leader-Centered Democratic Consensus Fastest decisions-------------------------Slowest decisions Lowest decision quality--------------------Highest quality Lowest member commitment------Highest commitment

  4. Advantages: Greater pool of knowledge Different perspectives Greater comprehension Increased acceptance Training ground Disadvantages: Social pressure Domination by a vocal few Logrolling Goal displacement “Groupthink” Group Decision Making

  5. Groupthink • Illusion of invulnerability • Dismiss opposing ideas • Moralize • Stereotype the opposition • Pressure members to conform • Self-censor deviations • Share illusion of unanimity, without testing • Self-appointed mind-guards

  6. Group Effectiveness • Commitment via involvement • Conflict & how it’s handled • Creativity • Consensus—producing willingness to support the group decision

  7. Effective Groups • Participative leadership, sharing of responsibility • Flexible, effective patterns of communication • Surface and deal with important issues • Collaborative rather than competitive • No hidden agendas • Trust

  8. Group Problem

  9. Supplies

  10. Assignment Identify as many ways as you can think of in 5 minutes to get the ball out of the pipe without damaging the ball, the tube, or the floor.

  11. Some Consensus Guidelines • Goal is for group to make a high quality decision • Prepare • Balance advocacy and inquiry • Avoid majority voting, horse-trading, compromising, etc. • Manage differences productively

  12. Varying Degrees of Consensus • Can you live with this? • Is this OK with you? • Can you support this? • Does this please you (even excite you)?

  13. Earthquake Exercise • Follow handout: • Things most important to do during & immediately after a major earthquake • First, individually • Then, consensus in groups • Process the way your group worked • What was helpful • What could be improved next time

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