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How are consumers protected when they buy on-line?

How are consumers protected when they buy on-line?. Kevin Grauwels – Evgenia Gospodinova – Abigail Kumah – Shanning K. Munga. GHANA. Small print: The Consumer Protection (Distance Selling) Regulations 2000.

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How are consumers protected when they buy on-line?

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  1. How are consumers protected when they buy on-line? Kevin Grauwels– EvgeniaGospodinova – Abigail Kumah – Shanning K. Munga

  2. GHANA • Small print:The Consumer Protection (Distance Selling) Regulations 2000. • Change of heart:The law also means you will have a cooling-off period of seven working days if you want to cancel your order. • Foreign terms:It pays to ensure you are dealing with a reputable company.

  3. BELGIUM • Pre-checked boxes are prohibited • Mandatory purchases remain prohibited  • Cooling-off period of 14 days for distance sales: For goods the period commences the day after delivery and for services the day after concluding the agreement. • The vendor may request payment of the total purchase price: Trader must repay this amount in full within 30 days. • Purchase order and other documentary evidence: If there is a delaye/deposit. 

  4. DemocraticRepublic Of The CONGO • Don’t have a code of consumer Law • If Congoleseconsumerswant to claim anyrights, they must go through the country’s many legislativetexts • this will only supply consumers with a temporary or partial fix, for a permanent solution will undoubtedly imply an international effort.

  5. BULGARIA • The right of information: Before purchasing the consumers must be provided with detailed information about the item. • Period of reflection: The consumer can cancel the purchase within 7 days of it’s receiving and return it to the seller. • Consumer Protection Act:Directive 97/7/EC/ • No difference between online and offline purchasing: Everyone can exercise their right of reclamation in case of problems.

  6. Conclusion • Which legal system has the most appropriate rule according to you? • European countries have a more appropriate rule for the consumer than African countries. You can buy online and still have the same rights of a person who buys in a shop.

  7. Thank you for your attention Kevin Grauwels– EvgeniaGospodinova – Abigail Kumah – Shanning K. Munga

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