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Welcome!. What is a Collaborative Team?. A group of diverse members who work together to share their expertise to address issues, solve problems or give recommendations that support the groups’ mission and goals. What Makes a Team Effective?. Shared beliefs and goals Diverse membership

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What is a collaborative team
What is a Collaborative Team?

A group of diverse members who work together to share their expertise to address issues, solve problems or give recommendations that support the groups’ mission and goals

What makes a team effective
What Makes a Team Effective?

  • Shared beliefs and goals

  • Diverse membership

  • Shared leadership

  • Consensus decision making

  • Use of collaborative skills

  • Rules for sensitive issues


What’s Your

Teaming Type?

Four types of team members
Four Types of Team Members

  • Thinkers: Careful, precise, formal, private, reserved, logical, inventive, reflective

  • Directors: Take charge, control-oriented, competitive, motivated to be number one, task focused, achievers, strong willed

  • Socializers: Optimistic, fast paced, emotional, approval seeking, enthusiastic, impulsive, expressive

  • Relaters: Easy going, slow paced, diplomatic, predictable, persistent, modest, accommodating, friendly

Four ways people operate
Four Ways People Operate

  • Task Oriented (Thinkers and Directors)

  • People Oriented (Relaters and Socializers)

  • Fast Paced (Directors and Socializers)

  • Slow Paced (Thinkers and Relators)

How can your team support the different team member types
How Can Your Team Support the Different Team Member Types?

  • Thinkers: Accuracy and Precision

  • Directors: Power and Control

  • Socializers: Popularity and Prestige

  • Relaters: Sincerity and Appreciation

Stages of team development
Stages of Team Development

  • Forming

  • Storming

  • Norming

  • Performing

Forming stage
Forming Stage

  • Developing a sense of purpose and identity

  • Trust level low

  • Communication guarded

Storming stage
Storming Stage

  • Search for group values, procedures and norms

  • Possible competing for group control and leadership

  • Erratic interactions

  • Communication may be angry, distorted, confrontational

Norming stage
Norming Stage

  • Develop a shared sense of values, expectations, procedures and traditions

  • Openness in communication

  • Issues shared more easily

Performing stage
Performing Stage

  • Strong sense of “we” and team cohesiveness

  • Efficient in making decisions and resolving conflict

  • Interactions patterns are group centered

Skills necessary for collaborative teaming
Skills Necessary for Collaborative Teaming

  • Exchanging information

    • Role release

    • Teaching each other

  • Communicating effectively

    • Beware of perceptions

  • Process for solving problems

    -Brainstorming solutions

    -Reaching consensus

  • Resolving conflicts

Exchanging information through role release
Exchanging Information Through Role Release

  • As a team, look at the handout and quickly count the total number of squares seen.

  • Write the number of squares you find on a piece of paper and hold it up.

Exchanging information by teaching one another
Exchanging Information by Teaching One Another

  • A volunteer will give directions (without using eye contact or hand motions) to the group regarding how to draw a picture.

  • The audience is not allowed to ask questions.

Communicating effectively beware of perceptions
Communicating Effectively:Beware of Perceptions

  • Pick a partner

  • Each take 1 minute to share something your partner would not know about you

  • Partner receiving information will:

    • Listen without interrupting

    • Report to speaker what they heard/check for accuracy

Process for solving problems
Process for Solving Problems

  • Clearly define the issue (if large, break into smaller issues)

  • Generate solutions

  • Decide on a solution

  • Evaluate effectiveness

  • Revise the plan as needed

Clearly define the issue
Clearly Define the Issue

  • State concerns/issues as problems to be solved by asking:

  • What…?

  • How…?

  • When…?

  • Where…?

Generate solutions
Generate Solutions


-No critical judgment allowed

-Free-wheeling is welcome

-Go for quantity, not quality

-Use round robin strategy

-Set short time period

-Record words or phrases only

Brainstorming activity
Brainstorming Activity

In your teams:

  • Think of places to go on a dream vacation

  • Follow rules for brainstorming

  • Have someone record ideas

  • You have 60 seconds

  • GO!!

Consensus decision making
Consensus Decision Making

Striving to reach a decision that best reflects the thinking of ALL team members

Types of decisions
Types of decisions



Win-Win = Consensus

Solving problems reaching consensus
Solving Problems(Reaching Consensus)

Before solving ask:

  • Are persons with responsibility and resources committed to resolving the problems?

  • What might happen if nothing is done to resolve it?

  • Does the problem warrant the effort and resources needed to accomplish significant change?

  • Are adequate time and resources available to resolve the problem?

Guidelines for making decisions by consensus
Guidelines for Making Decisions by Consensus

  • Assume problems are solvable; avoid win-lose situations

  • Present your position clearly and logically, listen to each team member’s reaction

  • Seek out differences of opinions

  • Involve everyone in the decision process

  • Look for the next most acceptable alternative when the team reaches a stalemate

  • Support only solutions with which you are at least somewhat able to agree

  • Ask, “Is there anyone who cannot live with the solution?”

Consensus activity
Consensus Activity

In teams:

Reach consensus on a dream vacation

Resolving conflict
Resolving Conflict

Reaching a higher level of understanding

Handling conflict
Handling Conflict

How do you handle conflict?

When conflict occurs
When conflict occurs:

  • Face it and negotiate

    • Allow adequate time to discuss

    • Commit to resolve

    • Communicate viewpoint, focus on behaviors not personality traits

    • Use personal statement (“I”, “me”, “mine”)

    • Listen to other’s point of view

    • Be open to new perspectives

    • Reach agreement on definition of problem

    • Request and negotiate change


Reasons teams get stuck
Reasons Teams Get Stuck

  • Too many meetings

  • Too much time in a meeting

  • Too many issues

  • Too many talkers

  • Too few talkers

  • Not making decisions

  • Rehashing decisions

  • Not remembering what was decided

  • Ignoring interpersonal conflict

Team meeting process
Team Meeting Process

  • Assign roles

  • Set time limits

  • Conduct Meeting

    • Celebrate

    • Review past meeting notes, carry incomplete tasks over as issues

    • LIST issues

    • Prioritize issues

    • Brainstorm solutions

    • Reach consensus on solutions

    • Record who will do what by when

    • Carry over issues not addressed

Roles on collaborative teams
Roles on Collaborative Teams

  • Facilitator

  • Agenda Keeper

  • Time Keeper

  • Recorder

  • Encourager

  • Observer

How to begin
How to Begin

-Assign roles

-Assign times


-Review past notes,

carry incomplete

tasks over as issues

During the meeting
During the Meeting

-List issues


-Brainstorm solutions for

each issue

-Reach consensus

-Record (who, what, when)

Ending the meeting
Ending the Meeting

-List issues for carry over

-List date, time and

location of next meeting

-Assign member to xerox/

distribute notes