Introduction to Access Essentials

1. Introduction toAccess Essentials

2. Businesses Run on Applications Decision Support Web & eCommerce Financial Accounting Personal Productivity Human Capital Development Communication & Collaboration Apps Users Customer Management

3. Forces Driving IT Change

4. The Need for Remote Access A recent surveyof 600 American adults about the ability to work remotely found: • 3 in 10 workers and half of small business workers have the ability to work remotely on a frequent basis • Of those that don’t work remotely, 62% wish they could • Most important benefits of working from home: • Setting own hours/more control over day (41%) • More time with family (37%) • Fewer distractions (26%) • Saving money on transportation, parking, etc. (24%) • Avoiding traffic/saving commute time (20%) the polling company, inc., September 2007

5. Small business environmentsChallenges to security, productivity, efficiency • Business continuity and disaster preparedness • Productivity gains • Faster problem identification, response, resolution • Lower TCO Integratedprotection Executives • Consistent experience • Timely access to information from anywhere • Reliable, responsive computer systems • Faster problem identification, response, resolution Employees Connect and share IT Professionals • Simplified, centralized administration • Proactive response and faster resolution • Fewer workstation maintenance headaches Do morewith less

6. Off-site Workers Branch Office Travelers/ Mobile Remote/ Offshore Workers Non-company PC Office workers Access Essentials Delivers Anywhere

7. Access Essentials Delivers to Any Device Laptop Desktop Non-PC Thin Client Mobile Virtual Desktop

8. Partnering with Microsoft

9. Working with Microsoft Strong Partners for Two Decades XenApp Access Essentials 3.0 “Pictor” XenServer XenDesktop Future Products PresentationServer 4.x Access Essentials 2.0 DesktopServer 1.0 With each release of Windows Server Citrix raises the bar for Application Delivery Increasing app delivery capabilities PresentationServer 3.x Access Essentials 1.x MetaFrame XP MetaFrame 1.x Windows Server 2003 WinFrame Windows Server 2000 WinView Windows NT 4.x NT 3.51 Core MS OS/2 Core 1989 1993 1995 1997 1999 2001 2003 2007 2008 2011

10. Access Essentials Builds on the Windows Server 2008 Platform Citrix Access Essentials Turnkey Application Delivery Solution CentralizedControl ApplicationCompatibility Optimized UserExperience ComprehensiveAccess Server Scalability Windows Server 2008 Terminal Services “Presentation Virtualization Platform”

11. Better Together Access Essentials & Terminal Services Citrix Access Essentials • Secure Web access via built-in SSL gateway • Automatic Web-enabled applications • Role-based user privileges • Application server redundancy • Automatic load balancing across multiple servers • Simple, unified wizard-driven installation & management • Multi-user access to central applications • Enhanced printing capabilities • End-user device independence (Macs, thin clients, mobile devices) Centralized application management Client and server resource redirection Multi-user access Remote desktop Built-in Terminal Server CALs

12. About Access Essentials

13. Benefits of Access Essentials Flexible work environment with seamless user experience ensures employee satisfaction Simple, centralized application management reduces IT management costs and time to implement application updates Enables hiring of out-of-state or remote contract workers without security concerns Enhances quality of services and products without needing to return to the office to update information Improves the work/life balance • Anytime, anywhere access whether on or off the LAN, at home or on the road

14. Access Essentials Overview • Use corporate Windows programs from anywhere, anytimeconveniently & securely over the Web • No need to rewrite applications,upgrade PCs • or increase network bandwidth • Keep sensitive information stored and • backed up safely on server(s) • More secure than on user PCs • No need to deploy apps on user devices • Control which applications & intranetsites users can access based on their roles & responsibilities • Manage application publishing and user • access quickly and easily with automated wizards Perfect for up to75 users

15. VPNs connect customers to Central Office LAN, but … Remote computers connect directly to the Central Office LAN at the network level, which is not secure All applications must be installed and managed on remote computers Many programs don't perform well over VPNs as data must traverse slow link VPNs are an entry point for viruses, so they are often blocked at firewalls VPNs leave the risk of data hijacking

16. Speed and Distance Matter Heavy traffic travelsbetween program & server Very little flows between user and program Server Client High-Speed LAN • Remote connections are subjected to: • Distance / speed related delays • Blocked ports (firewall security)

17. Citrix Access Essentials Works by • Keeping heavy, delay-sensitive trafficlocalized to the main office LAN • Transmitting only compressed user-oriented I/O over remote link • Using SSL over always-openTCP port 443 to ensure safe passage I/ORedirection Client Server

18. Line-of-Business Apps Drive Urgency • Order Entry • Billing • Inventory • Scheduling • CRM • Accounting • Payroll • Point of Sale Also industry-specific software fromnumerous other ISVs

19. How It Works All remote transmissions are encrypted using SSL/TLS for security Applications execute entirely on the central “access server” Screen updates and audio outputs are sent to the user’s Web browser Mouse clicks, keystrokes, digital images & audio inputs are sent to the access server • Accessible from any device or client operating system with just a Web browser • Remote response matches local performance Records are safely kept at main site

20. Access Essentials and Small Business Server Configuration External Users Internal Users Local Desktop Mobile CitrixAccessEssentials Firewall Home Internet File Servers Remote Sites

21. Access Essentials and Essential Business Server Configuration Home Mobile Remote Sites Citrix Access Essentials ManagementServer MessagingServer SecurityServer DatabaseServer • Exchange Server 2007 • Next Version of Microsoft Internet Security & Acceleration Server • SQL Server 2008 Standard Edition • Active Directory • Exchange Server 2007 • Forefront Security for Exchange Server • Networking • Active Directory • File & Print • System Center Essentials Windows Essential Business Server

22. Partnering with Microsoft Essential Business Server Manage Access Essentials directly from the EBS Console • Through the EBS Administration Console, manage key Access Essentials functions: • Server group information • Session management and shadowing • Modify published applications • View Citrix license usage • Access to Access Essentials QuickStart

23. Wizard-driven Administration Through the Access Essential Quick Start Console, administrators quickly and easily manage application publishing and other key features with automated wizards

24. BOOKKEEPER SALES SUPPORT Role-Based Application Access Administrators assign role-based access to applications, printing and storage rights

25. With just an Internet connection, users access applications through a standard web browser on any type of device User Access through Web Browser Internet Explorer • Pocket IE • Firefox • Mozilla • Safari

26. Meets basic, secure remote access needs Concentrates all users through one central Windows server 5 to 25 users (typical) Runs on existing workgroup server or domain controller Super quick, easy & inexpensive approach to get started Automatically spreads users across 2 or more servers 20 users / server on average Minimizes impact from system failures New sessions automatically bypass offline or failed servers Optionally places SSL VPN & Web UI on separate DMZ server Further shields application servers from Internet attacks , Fortify As Needed Start Small Single Server Simplicity Multi-server Redundancy

27. Why Act Now • IT budgets are flat, yet user expectations continue to rise • Remote workplaces are becoming mainstream • Users are becoming more mobile and expect easy access • Applications and diversity of architectures are still growing IT must think strategicallyabout remote access and application delivery to meet business demands

28. Case Study: Increase Employee Productivity • Challenge • Deliver real-time information to a mobile workforce of 50+ employees • Support flexible working legislation, offering employees ability to work from home • Why Access Essentials • Secure, reliable access to real-time information • VPN solution unreliable and slow with frequent issues for users in the field • Results • Increased productivity resulting in 33% increase in billable hours • Increased level of satisfaction with better task management and information access • Quick deployment of new solution, with minimal user training “We approximate that every one of our 40 chargeable staff can now spend 20 minutes more per hour working rather than struggling with our old IT infrastructure. That means we have the potential to generate around £1m more revenue in the first 12 months of Citrix Access Essentials being in operation, and achieve a payback period of just two months.” Gill Rawlinson, Office Manager Trevor Jones

29. Case Study: Reduce Cost & Improve Service • Challenge • Deploy a flexible, cost-effective IT infrastructure quickly and easily • Business continuity during a move and implementation of a new IT infrastructure • Why Access Essentials • Cost-effective solution, ideal for small businesses • Fast, simple implementation • Results • Lower TCO and annual savings of more than £20,000 • Centralized management, enabling remote IT support • Rapid relocation to new office, ensuring smooth continuity of client service “Previously, the cost of ownership associated with keeping everything up-to-date was too onerous. With Citrix Access Essentials, everything is backed up, secure and working to maximum efficiency.” Anne-Marie Naylor, Partner Hart Shaw

30. Case Study: Streamline Operations • Challenge • Implement a line-of-business application with shared access globally • Quick implementation and seamless user experience • Why Access Essentials • Shared global access to real-time information and applications • Intuitive, easy-to-use interface with minimal training required • Results • Increased profitability through streamlined business processes and real-time information sharing on a global basis • Enables management to stay in touch while traveling between global sites • Improves work/life balance “Lascar’s IT infrastructure was not keeping pace with its strategic international expansion. Citrix Access Essentials enables our offices to access an up-to-date version of the same application and information, regardless of time zone or country.” Andrew Ludwell, Deputy Technical Manager Lascar Electronics