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Office 2010. Transition challenges & overview Geraldine Rossiter Yolanda Rivas Xin Li Suzanne Stillings. Office2010 Transition Situation. Office 2010 launching to Tier 1 markets for back to school with RTM of 3/5 and GA of May EN,FR,SP,TC, SC …

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office 2010

Office 2010

Transition challenges & overviewGeraldine Rossiter

Yolanda Rivas

Xin Li

Suzanne Stillings

office2010 transition situation
Office2010 TransitionSituation
  • Office 2010 launching to Tier 1 markets for back to school with RTM of 3/5 and GA of May
    • EN,FR,SP,TC, SC …
  • HP Image release 2c10 schedule significantly ahead of Office RTM
    • PLD : 2/18
    • FCS: 4/15
  • Office 2010 offers several benefits
    • Office Starter (Word & Excel) - OEM preinstall only
    • Single image all versions – ensures MUI compliance and provides easier image management
  • MSFT retail strategy
    • MLK (discounted price $119): Activation card sold @ every channel—advising purchase of PC w/Office 2010
    • Fully Packaged Product (Retail regular price $149)
    • MSFT will encourage retailers to assort PCs w/Office Starter
office 2010 transition complications
Office 2010 TransitionComplications

Cycle & schedule mismatch

  • Current schedule cannot support Office RTM
  • 2c platforms being released in late 1c

Customer experience

  • Demand for Office Starter (Word & Excel) which can only be offered via OEM preinstalled
  • No smooth upgrade from old version (uninstall old version & install new one)
    • Full version is ~600MB download

Channel competition

  • OEM competition to TTM first
  • Pressure for regions to offer competitive product
  • Channel special editions scheduled (BBY, QVC) with full version of Office

Revenue at risk

  • ~$10-15M guarantee bounty at risk if we cannot roll within 120-180 days
  • Expect dip in activation bounties ($2-22/conversion)
office 2010 transition recommendations next steps
Office 2010 TransitionRecommendations & Next Steps
  • Recommend to escalate to MSFT for DIB solution
    • Will require executive-level discussion
  • Given low degree of confidence that MSFT will accommodate our request - develop schedule options & volume impact to adopt option #2 as back up plan