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DEPARTMENT OF FACILITIES & CONSTRUCTION MANAGEMENT

DEPARTMENT OF FACILITIES & CONSTRUCTION MANAGEMENT. User Training & Instruction Guide. Robert Watts, Executive Director Office: 601-979-2522 Fax: 601-979-6408. Frequency of Trainings.

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DEPARTMENT OF FACILITIES & CONSTRUCTION MANAGEMENT

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  1. DEPARTMENT OF FACILITIES & CONSTRUCTION MANAGEMENT User Training & Instruction Guide Robert Watts, Executive Director Office: 601-979-2522 Fax: 601-979-6408

  2. Frequency of Trainings The Department of Facilities and Construction Management (FCM) provides quarterly training for all new and existing administrators, faculty and staff: to instruct them on department policies and procedures, as well as how to use software and/or required forms.

  3. Campus Communication The campus is notified of training opportunities via periodic E-Blasts and information cards that have been distributed by campus mail and FCM sponsored events.

  4. FCM Training & Informational Services Instructions included in this presentation, include the following: 1) iService Desk (service requests, work orders, key requests, repair & maintenance needs) 2) Make a Reservation (vehicle requests) 3) Asset Management (Property Management) *All users receive personal copies of instruction manuals and forms.

  5. iService Desk

  6. How to Access iService Desk

  7. How to Access iService Desk Cont…

  8. iService Desk Home Screen

  9. How to Submit a Request

  10. How to Submit a Request Cont…

  11. How to Submit a Request (final step)

  12. How to Query a Request

  13. How to Query a Request Cont…

  14. How to Query a Request Cont…

  15. How to Query a Work Order

  16. How to Query a Work Order Cont…

  17. How to Query a Work Order (final step)

  18. How to Submit a Key Request

  19. How to Submit a Key Request (final step)

  20. Searching Requests and Work Orders

  21. Searching Requests and Work Orders (results)

  22. Facility Manager Approval/ Rejections (for requests)

  23. Facility Manager Approval/ Rejections (for requests)

  24. Facility Manager Approval/ Rejections (for requests)

  25. Facility Manager Approval/ Rejections (for requests) Final Step Select either approve, reject, or ignore/ and add comments if needed. Then click the submit button.

  26. Make a Reservation

  27. Fleet Inventory Transportation rentals available to the campus community are as follows: (5) - Cars (2) - SUVs (4) - Mini Vans (4) - Vans (12 Passenger) (4) - Motor Coaches (3) - Shuttle Vans

  28. How to Access Vehicle Reservation Step 1. Go to JSU home page. www.jsums.edu Step 2. Go to the Web Directory --> Click on “F” --> Click on Facilities & Construction Management Step 3. Click on “Vehicle Reservation” menu item

  29. How to Access Vehicle Reservation Cont… Step 4.

  30. How to Access Vehicle Reservation Cont…

  31. How to Submit a Vehicle Request

  32. How to Submit a Vehicle Request Cont…

  33. How to Submit a Vehicle Request Cont…

  34. How to Submit a Vehicle Request Cont…

  35. How to Submit a Vehicle Request Cont…

  36. How to Submit a Vehicle Request Cont… (sample error message)

  37. How to Submit a Vehicle Request Cont…

  38. How to Submit a Vehicle Request Cont…

  39. How to Submit a Vehicle Request Cont…(Payment Method)

  40. Selecting a Specific Vehicle

  41. Selecting a Specific Vehicle

  42. Selecting a Specific Vehicle

  43. Selecting a Specific Vehicle (final steps)

  44. Notifications & Reminders

  45. Notifications & Reminders Cont…

  46. How to Attach Items To Your Reservation

  47. How to Attach Items To Your Reservation NOTE: Items that may be attached include ….. • Driver’s License • Trip Itinerary • Any other items relevant to the trip

  48. How to Attach Items To Your Reservation (finished screen)

  49. Asset Management Property Management Policies & Procedures for Inventory

  50. Inventory Requirements

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