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Learn the benefits and challenges of raising prices strategically to boost profits, expand operations, and maintain customer loyalty. Discover the correct way to set prices based on costs, competitors, and customer value.
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Is It Time To Raise Prices By:Josh MillerAdam Opoien
Results of a Price Raise • Good: • Larger profit • Hire more employees • Buy new Equipment • Work Less (owner) • Bad: • Alienate longtime customers • Close the store
How Prices are currently set • Entrepreneurs respond: • “we go by our gut” • Result: Price is low • Cost + (%) margin of profit • Which is great! However, if you set 20% but could make 40% you LOSE! • Competitors price – (%) = Price • Good: if product is identical • Bad: if competitors do not know how to price correctly
Correct way to price • Smart Pricing consist: • Costs • Competitors • Customers • Sales people • The Value of a product or service • How much would a rational consumer be willing to pay for your product
Value • Objective • The most that you could rationally charge for a product • Perceived • What person is willing to spend • Gap between value of product and perceived value
Willing to Pay • Calculator Study • Travel 20 minutes to save $5 • Jacket Study • $125 • People are irrational in purchase decisions
Setting Prices • Reference price • Shop your competitors • Cenedella’s price • $50/month to $25/month • Far from satisfied • Sam Calagione, President of Dogfish Head Craft Brewery • Uses fine wine as reference price • Purposely doesn’t meet demand to create demand • Aligned prices with objective value
Selling Your Price • Fire Eye raised prices by 25% • Sold the increase to his clients • HenkKeukenkamp, CEO of Scope • Product similar to Microsoft • Customers urged him to raise prices • Started at $795 per user per year now at $2,295
Back Door Price Hike’s • Eliminating discounts • Eliminating 2% discount within 30 day payment is easier than raising prices 2% • Start charging add on services that are free • Reduce amount of product but keep price • Dogfish Head sells 4 pack instead of 6 pack
Questions • How do you guys perceive value in products? • Use reference prices? • How much farther are you willing to travel for a product that’s cheaper? • If you were a business would you tell your supplier to rise their prices?