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What is e-business? Name: Hassan Maree Abdalla Maree Mohammad Gaber

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What is e-business? Name: Hassan Maree Abdalla Maree Mohammad Gaber Teacher :Rasha Ragheb Atallah. Agenda. E-business and e-commerce E-business concepts Types of e-business Evolution of e-business Stakeholders and major players. E-business and E-commerce.

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What is e-business?

Name: Hassan Maree

Abdalla Maree

Mohammad Gaber

Teacher :Rasha Ragheb Atallah



  • E-business and e-commerce
  • E-business concepts
  • Types of e-business
  • Evolution of e-business
  • Stakeholders and major players

E-business and E-commerce

Electronic business or e-business is the use of ICT to improve business (from the use of email to facilitate administrative procedures in buying and selling through the Internet).Electronic commerce or e-commerce is where business transactions take place via electronic communication networks, especially the Internet.


E-business vs. E-commerce

The main difference between them is that e-commerce defines interaction between organizations and their customers, clients, or constituents. On the other hand, e-business is broader term that also encompasses an organization’s internal operations.Electronic commerce describes the buying and selling of products, services, and information via computer networks including the Internet, where e-Business describes the broadest definition of EC. It includes buying and selling of products and services, servicing customers, collaborating with business partners, and conducting other intra-business tasks.


E-business and e-commerce

Three alternative definitions of the relationship between e-business and e-commerce


E-Business concepts

E-business defined from the following perspectives:

  • Communications:delivery of goods, services, information, or payments over computer networks or any other electronic means
  • Commercial (trading):provides capability of buying and selling products, services, and information on the Internet and via other online services

E-Business concepts (cont.)

  • Business process: doing business electronically by completing business processes over electronic networks, thereby substituting information for physical business processes
  • Service: a tool that addresses the desire of governments, firms, consumers, and management to cut service costs while improving the quality of customer service and increasing the speed of service delivery

E-Business concepts (cont.)

  • Learning: an enabler of online training and education in schools, universities, and other organizations, including businesses
  • Collaborative: the framework for inter- and intra-organizational collaboration
  • Community: provides a gathering place for community members to learn, transact, and collaborate

Types of e-business

Business-to-business (B2B)Business that sells products or provides services to other businessesBusiness-to-consumer (B2C)Business that sells products or provides services to end-user consumersConsumer-to-consumer (C2C)Consumers sell directly to other consumers


Types of e-business (cont.)

Business-to-government (B2G)Government buys or provides goods, services or information to/from businesses or individual citizensBusiness-to-employee (B2E)Information and services made available to employees onlineMobile commerce (m-commerce)E-commerce transactions and activities conducted in a wireless environmentCollaborative commerce (c-commerce)Individuals or groups communicate or collaborate online


Evolution of e-business

How it started

  • Electronic data interchange (EDI) - electronically transfer routine documents (application enlarged pool of participating companies to include manufacturers, retailers, services)
  • 1970s: innovations like electronic funds transfer (EFT) - funds routed electronically from one organization to another (limited to large corporations)
  • 1990s: the Internet commercialized and users flocked to participate in the form of dot-coms, or Internet start-ups

Evolution of e-business (cont.)

  • 1997: Introduction of a brand new phrase – e-business
  • 1999: The emphasis of e-business shifted from B2C to B2B
  • 2001: The emphasis shifted from B2B to B2E, c-commerce, e-government, e-learning, and m-commerce
  • 2004: Total online shopping and transactions in the United States between $3 to $7 trillion
  • E-business will undoubtedly continue to shift and change

Levels of e-maturity


Business development


Order processing


Order taking


Where do you want to

Be and Go….




E-Business relationships are formed with the following types of stakeholders:

  • Internal stakeholders: Management and staff
  • Suppliers and manufactures
  • Customers
  • Intermediaries
  • Financial institutions
  • Web service providers
  • Associations
  • Web communities
  • Etc.