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The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display

The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display. Sunny Consolvo , Peter Roessler, & Brett E. Shelton. Intel Research Seattle  November ’04. Meet Rita…. Rita is one of the elders we worked with 83 years old Lives alone

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The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display

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  1. The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display Sunny Consolvo, Peter Roessler, & Brett E. Shelton Intel Research Seattle November ’04

  2. Meet Rita… • Rita is one of the elders we worked with • 83 years old • Lives alone • Conditions: Mild dementia & Type 2 Diabetes (takes insulin) • She is struggling to maintain her independence, but needs help… The CareNet Display * Intel Research Seattle

  3. Rita’s Care Network Significant contributor: son Zack Hannah’s boyfriend Drastic life changer: daughter Hannah Son Daughter-in-law Significant contributor: son Simon Neighbor Part-time professional caregiver Daughter-in-law The CareNet Display * Intel Research Seattle

  4. The focus of this work • Improve the quality of life for ALL care network members, including the elder • Help members coordinate care activities • Ensure elder gets care she needs • Give time back to overburdened members The CareNet Display * Intel Research Seattle

  5. The CareNet Display • Interactive digital picture frame • always-on Internet access from wireless GPRS card • Augments photo with updates • meds, meals, outings, activities, mood, falls, & shared calendar • Goal: help local care network members provide daily care The CareNet Display * Intel Research Seattle

  6. Participants & Methodology • 13 participants from 4 care networks • In home Wizard of Oz deployments • i.e., phone calls instead of sensors • Interviews & surveys • No special instructions on: • how or when to use it, or where to place it The CareNet Display * Intel Research Seattle

  7. Some Results • Drastic Life Changers: • time back, less stress, “meaningful” conversations • Significant Contributors: • increased awareness of what others contribute • Peripherally Involved Members: • gave them something to talk about • Elders: • changed minds about how open they would be The CareNet Display * Intel Research Seattle

  8. Challenges: Sensor data with a “human touch” • Participants are afraid sensor data will be too impersonal • How can we provide this “human touch” without adding to the responsibilities of already overburdened network members? The CareNet Display * Intel Research Seattle

  9. Early & in situ evaluations • Early evaluations help us learn where to concentrate our technology development • In situ evaluations provide us with valuable insight into how new tools are used and what effects they have on the intended users The CareNet Display * Intel Research Seattle

  10. For more information… • Project website: http://seattleweb.intel-research.net/projects/cscc/ • Publications: • S. Consolvo, P. Roessler, & B.E. Shelton, "The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display," Proceedings of the 6th Int'l Conference on Ubiquitous Computing: UbiComp '04 (Sep 2004), pp.1-17. • S. Consolvo, P. Roessler, B.E. Shelton, A. LaMarca, B. Schilit, & S. Bly, "Technology for Care Networks of Elders," IEEE Pervasive Computing Mobile and Ubiquitous Systems: Successful Aging, Vol. 3, No. 2, (Apr-Jun 2004), pp.22-29. • Questions? The CareNet Display * Intel Research Seattle

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