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The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display. Sunny Consolvo , Peter Roessler, & Brett E. Shelton. Intel Research Seattle  November ’04. Meet Rita…. Rita is one of the elders we worked with 83 years old Lives alone

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the carenet display lessons learned from an in home evaluation of an ambient display

The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display

Sunny Consolvo, Peter Roessler, & Brett E. Shelton

Intel Research Seattle November ’04

meet rita
Meet Rita…
  • Rita is one of the elders we worked with
    • 83 years old
    • Lives alone
    • Conditions: Mild dementia & Type 2 Diabetes (takes insulin)
  • She is struggling to maintain her independence, but needs help…

The CareNet Display * Intel Research Seattle

rita s care network
Rita’s Care Network

Significant contributor:

son Zack

Hannah’s boyfriend

Drastic life changer:

daughter Hannah

Son

Daughter-in-law

Significant contributor:

son Simon

Neighbor

Part-time professional caregiver

Daughter-in-law

The CareNet Display * Intel Research Seattle

the focus of this work
The focus of this work
  • Improve the quality of life for ALL care network members, including the elder
    • Help members coordinate care activities
    • Ensure elder gets care she needs
    • Give time back to overburdened members

The CareNet Display * Intel Research Seattle

the carenet display
The CareNet Display
  • Interactive digital picture frame
    • always-on Internet access from wireless GPRS card
  • Augments photo with updates
    • meds, meals, outings, activities, mood, falls, & shared calendar
  • Goal: help local care network members provide daily care

The CareNet Display * Intel Research Seattle

participants methodology
Participants & Methodology
  • 13 participants from 4 care networks
  • In home Wizard of Oz deployments
    • i.e., phone calls instead of sensors
  • Interviews & surveys
  • No special instructions on:
    • how or when to use it, or where to place it

The CareNet Display * Intel Research Seattle

some results
Some Results
  • Drastic Life Changers:
    • time back, less stress, “meaningful” conversations
  • Significant Contributors:
    • increased awareness of what others contribute
  • Peripherally Involved Members:
    • gave them something to talk about
  • Elders:
    • changed minds about how open they would be

The CareNet Display * Intel Research Seattle

challenges sensor data with a human touch
Challenges: Sensor data with a “human touch”
  • Participants are afraid sensor data will be too impersonal
  • How can we provide this “human touch” without adding to the responsibilities of already overburdened network members?

The CareNet Display * Intel Research Seattle

early in situ evaluations
Early & in situ evaluations
  • Early evaluations help us learn where to concentrate our technology development
  • In situ evaluations provide us with valuable insight into how new tools are used and what effects they have on the intended users

The CareNet Display * Intel Research Seattle

for more information
For more information…
  • Project website:

http://seattleweb.intel-research.net/projects/cscc/

  • Publications:
    • S. Consolvo, P. Roessler, & B.E. Shelton, "The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display," Proceedings of the 6th Int'l Conference on Ubiquitous Computing: UbiComp '04 (Sep 2004), pp.1-17.
    • S. Consolvo, P. Roessler, B.E. Shelton, A. LaMarca, B. Schilit, & S. Bly, "Technology for Care Networks of Elders," IEEE Pervasive Computing Mobile and Ubiquitous Systems: Successful Aging, Vol. 3, No. 2, (Apr-Jun 2004), pp.22-29.
  • Questions?

The CareNet Display * Intel Research Seattle