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Queueing theory. A branch of applied probability theoryaka traffic theory, congestion theory, theory of mass service, theory of stochastic service systemsApplications in - communication networks- computer systems- machine plants, etc. Service center. Consider a service center and a population of customers (jobs, tasks) that enters the service center to obtain serviceIf a customer arrives and the service is exhausted, he enters a waiting line3 elements of a service centerPopulation21

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