smart-ISO TM Changing the face of management systems or How to deal with Elephants

1. smart-ISOTM Changing the face of management systems or How to deal with Elephants Please watch http://www.youtube.com/watch?v=X_GZd5qE8mg FIRST

2. How do you eat an Elephant? One spoonful at a time!

3. Reasons for Purchase Structure Background Drivers Principles Solution Exercise Management systems Risk Management Going Further smartCYCLETM Software Benefits Final Comment

4. Reasons for Purchase Background Comments at the end of the last meeting British Aerospace SilCom Technology Trojan Technologies smart-ISOTM Bill C45 CSSE Education Committee Peer Group Moody International Never be afraid to try something Remember that a lone amateur built the Ark… a large group of professionals built the Titanic

5. Reasons for Purchase Drivers Management is Management ISO is iterative – so why not use AI or Expert Systems Technique Small companies lose out Another ISO means more income

6. Reasons for Purchase Principles If it ain’t broke don’t fix it! – yet! Perfect – of course not – but much input Not a Cookie Cutter – a Toolkit Management Review not ISO Review Evolves Planned Development Program/me User Experience Educator.

7. Solution 3 groups required Group goes to different sides of the room Take green bordered cards and place on the A2 tables in what you deem to be the most appropriate space ALL move round a place to the right. Take orange bordered cards and place on the A2 tables in what you deem to be the most appropriate space ALL move round a place to the right. Take red bordered cards and place on the A2 tables in what you deem to be the most appropriate space

8. Reasons for Purchase Solution Management is Management Organization and Administration Risk Management Training Management Inspection Non-Conformance Emergency Planning Health Management Design and Purchasing Registrars will tell you that good management WILL get you certification Experience will show that Certification does not necessarily mean good management Smart-ISOTM gets both by concentrating on good management principles SBCI-SI Presentation Ver 1 Dated: 14 Mar 00

9. Reasons for Purchase Management Systems Organigram Process Flows Management System Review Action Tracker Dashboard Document Management System

10. Reasons for Purchase Risk Management Process Flow Process Steps Process Hazards Control Measures Risk Rating Improvement Updated Risk Rating Prioritization Algorithm Action allocation

11. Reasons for Purchase Going Further Inspections CCPs – adopt principle for ALL ISOs! MSR Risk Hazards Non-Conformance Product Environment Person Map Against Processes

12. Reasons for Purchase Smart-CYCLETM

13. Reasons for Purchase Software – At Last Set-up Management Systems Risk Management Modules Click on a symbol to get an explanation of it’s function throughout the programme

14. Reasons for Purchase Benefits – another exercise What should the benefits be form Co-ordinating Management Systems

15. Reasons for Purchase • Benefits – Others said • Co-ordinated Management Systems should address • a. Sub-optimization. • Ineffectiveness in ownership, process and issue/conflict resolution and management • . • Inefficiency – in participation, hence creativity or paperwork • High Financial Burden – ie increasing competitiveness and business security and minimizing profitability • Different accreditation and quality assurance bodies – so Compliance challenges • “Confusing”, complicated and even contradictory communication with stakeholders, staff or visitors • Duplication of effort to meet multiple standards – training, documentation etc. • Multiple Management Systems – resulting in excessive internal and external auditing, reviews and surveillance. • More likely compliance failures – even against internal standards – and slower response times SBCI-SI Presentation Ver 1 Dated: 14 Mar 00

16. Reasons for Purchase Final Comments Statements made It is not often I am taken aback by the sheer simplicity that a piece of software brings to a complex process - 27th April 2009 This will change the face of management system. 30th June 2009 I’ve been involved in the development of over 30 software packages...this is the most intuitive and straightforward one I’ve seen 4th September 2009 Reasons for using REDUCE Duplication – documentation and actions Time for development of system – document and structure – up to 60% Certification costs – multiple certs reduce total cost by at least 40% “Product” process inefficiencies – up to 50% Due diligence tool for company acquisitions Benchmarking Business Units – Companies in a large group said Document Management Education – Question 174 Contractor Control